A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff was helpful and friendly.”

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Posted 9 years ago

“Happy with service and staff.”

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Posted 9 years ago

“Excellent. Very helpful especially with specialist cover for my camper van.”

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Posted 9 years ago

“Good and very helpful service. Competitive premium arranged on new policy.”

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Posted 9 years ago

“Very helpful at finding a good price for my new car insurance. Polite and pleasant staff.”

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Posted 9 years ago

“I got what i want”

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Posted 9 years ago

“Great service. Happy to recommend friends and family.”

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Posted 9 years ago

“I could not fault there commitment and attitude to give you everything needed for a hassle free insurance [ top marks] kind regards M J Allen”

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Posted 9 years ago

“Since the offer of M&S vouchers I have changed our two cars and house policies to Aplan , and the local office has matched offers from existing policies service to attractive to miss at equal cost.”

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Posted 9 years ago

“Personal service good , however had to wait 3 weeks longer than stated to receive promotional gift voucher.”

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Posted 9 years ago

“usual excellent service, thank yoi”

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Posted 9 years ago

“We have used A Plan for years. They are fantastic never ever let you down always give you a brilliant service whoever you speak to and totally recommend to others. First class ambassadors for your company.”

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Posted 9 years ago

“The people at Aplan in Chelmsford, are like a family to me. If I had the room and the cups and saucers, I would invite them round for tea, whenever they were free. Such good people. All businesses should be like them, so that everyone could trust any business, the way I trust them.”

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Posted 9 years ago

“Excellent ,caring and knowledgeable service with competitive rates”

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Posted 9 years ago

“Not sure whether you are talking about the car or the house???? But I will guess the house as you have not said. Kate (?) was a star and with patience and humour took me through the whole thing quite easily. I tend to be a bit flippant, but she handled me with a great deal of professionalism.”

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Posted 9 years ago

“Very efficient and quick quotation and New Policy in place .”

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Posted 9 years ago

“Everyone at A Plan very helpful and friendly. They take the aggravation out of the whole process. Thank you A Plan!”

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Posted 9 years ago

“I used to love a plan but my last experience was atrocious. I am currently waiting for my full refund. Very frustrated.”

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Posted 9 years ago

Very sorry to hear this. We have raised it with your branch and they will be looking in to this for you. We will come back to you as soon as possible with a response.

Posted 9 years ago

“Good attention to detail and listening. PLUS follow up!!”

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Posted 9 years ago

“Very happy with all your staff and always got a very good response when i contacted them”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews