A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many years ago (before computers) I would arrange my car insurance through a local insurance broker, we built up a good relationship and whenever I changed my car, cover could be arranged by making a simple and friendly phone call. In more recent times, with the introduction of the internet, I like everyone else became obsessed with looking for the cheapest online quote when it came to renewal. Fine for the first year but usually when renewal came around the next years premium was much higher than expected, often followed by an aggressive phone call pressing me to renew, so back on line looking for a new quote. This year, as a result of a client who just happened to mention they had great service from A-Plan, I decided to ditch the PC and pick up the telephone and call this company. My goodness, what a wonderful experience, being able to speak to a friendly and knowledgeable consultant who not only gave helpful and sound advice but also quoted a very reasonable premium.”

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Posted 9 years ago

“Talking directly to a person rather than keying endless data into a computer screen that then loses your input so you have to go back to the beginning and start again. For me, that was a major plus. Whilst they were unable to better my existing motor insurance quote, they met their promise to match it. The personal service I received was good enough to convince me to change insurers. I will certainly consult them when my next set of insurance policies comes up for renewal.”

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Posted 9 years ago

“Your service was excellent”

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Posted 9 years ago

“If there was a star for excellent I would of chose that one Saved me quite a few quid Assistant very knowledgeable and extremely helpful Top man”

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Posted 9 years ago

“I have 2 cars and my home and contents cover through A Plan and couldn't be happier with the service they offer.”

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Posted 9 years ago

“Excellent speed in contacting the Ins co. When my home was flooded in August . And, keeping in contact with me regards the progress of remedial work. So glad Allan was there.”

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Posted 9 years ago

“My husband initially dealt with A-Plan in Woking and seemed happy for me to use A-Plan to insure my car. I also has to go into the shop to sign & pay and everyone seemed friendly and efficient. I didn't get the feeling of being pressurised at any time.”

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Posted 9 years ago

“Very friendly, professional and sincere, giving sound advice. A breath of fresh air with a personal touch and not forgetting, a local service provider.”

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Posted 9 years ago

“Harry was my first contact and has been excellent as has ever on I have spoken to since. Merry Christmas to you all.”

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Posted 9 years ago

“Very efficient friendly professional customer advisor,”

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Posted 9 years ago

“No problems with the service whatsoever.”

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Posted 9 years ago

“I have been with A plan for just over a year now,their service and after care is excellent.”

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Posted 9 years ago

“Very helpful and efficient, saved me a lot of money on my insurance policy.”

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Posted 9 years ago

“Excellent service. All my cars are insured through A plan that's two American and one Mercedes. Also got my house and contents insurance through them too. Have recommended them through the Facebook American car scene”

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Posted 9 years ago

“A plan guys/girls are such a delight they help with everything and get it right”

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Posted 9 years ago

“so far so good”

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Posted 9 years ago

“Great company saved me £400 off my banks insurance.”

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Posted 9 years ago

“Excellent service, fast response with quote, will use again.”

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Posted 9 years ago

“I find them very helpful”

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Posted 9 years ago

“Recommended by a family member, very very helpful, will pass the information on to others, highly efficient staff. Thank you.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews