A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a customer of A Plan for years & have always appreciated their professional approach. I have always recommended them to friends and family.”

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Posted 9 years ago

“Very helpful and clear explanation of my car insurance transfer from another agency. All went smoothly and well handled at a competitive price.”

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Posted 9 years ago

“very happy with the service you gave.”

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Posted 9 years ago

“The level of service i recevied and continue to recevieve from Chris at the branch is great. I trust all the companies staff are of the same quality. Well done A plan”

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Posted 9 years ago

“Great company to deal with.We did not need to use them....but be assured if I did, I felt confident my needs would have been dealt with to my satisfaction.”

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Posted 9 years ago

“The customer service I received from A-plan was great. I would get regular calls to how everything is going. They a very friendly people.”

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Posted 9 years ago

“A Plan have looked after my insurance needs for more years than I care to admit. I have strayed on occasion but always return. Saving a small amount of premium does not make up for the superb service A Plan provide. Pauline”

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Posted 9 years ago

“I have insured my kit car and home through A-plan; in both cases they seemed to care about ensuring the insurance was appropriate for my needs and reasonable cost. Far better than any dealings I have had direct with insurers.”

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Posted 9 years ago

“I was extremely satisfied with the customer care I received in the office from friendly and helpful advisors. Also I think it is a bonus to actually have an office one can actually visit and talk to advisors as opposed to over the phone. I have to say though that I still haven't received my Marks and Spenser voucher that was part of my deal set up 6 weeks ago, but I am confident that when I go in to tell them they will sort this problem out for me as efficiently as possible.”

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Posted 9 years ago

Dear Mr Green, Thank you for the feedback. I have contacted your branch regarding the M&S Vouchers, and they will be in touch shortly. Best Regards, Frans Gerber, A-Plan Insurance

Posted 9 years ago

“First class professional service from all the team in Shrewsbury led most efficiently by Chris. Competitive prices & excellent product knowledge. No hesitation in recommending to friends & contacts. Thank you. John Freeman.”

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Posted 9 years ago

“Very polite, helpful and caring staff. Nothing is too much trouble.”

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Posted 9 years ago

“A very clear and professional service.”

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Posted 9 years ago

“Great to talk to a human voice, friendly, who listens , never go automated, Dave Richardson at Southampton has been particularly helpful.”

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Posted 9 years ago

“Very helpful staff, very quick to come back to me with answers, quotes etc. Very informative about the policy choices open to me. Altogether a very good service indeed.”

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Posted 9 years ago

“Brilliant service brilliant customer service”

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Posted 9 years ago

“friendly, helpful, efficient and good price. (this year)”

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Posted 9 years ago

“Friendly and patient service. When I was promlsed a call back I received one. I felt that I was being given a personal service. Very pleasef and will recommend to others.”

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Posted 9 years ago

“I am new to A plan but so far l am very pleased, and all my questions have been answered. My promised m/s vouchers arrived without any prompting. Yes l would recomend the company to others in the future .”

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Posted 9 years ago

“The staff are always helpful, friendly and explain details of information and options appropriate to my enquiry.”

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Posted 9 years ago

“Hi , I was very please with A-plan, excellent service, very good price.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews