ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.61

4.6 Rating 1,471 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

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“Good clear easy to understand info in order to secure the right package for our needs”

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Posted 7 years ago

“Fantastic service and great value quotes. Highly recommend!”

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Posted 7 years ago

“Not a smooth transaction this year on documentation. Couldn't get response to emails or phone calls until I contacted direct. If one of your agents is away from work, would be useful to get correspondence redirected for customers.”

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Posted 7 years ago

“Ieuan Owain Williams was exceptionally helpful and knowledgeable when it came to reviewing our medical insurance. It was a great relief to have his guidance through the minefield of choosing a suitable company and securing good value insurance to meet both our needs. Highly recommended.”

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Posted 7 years ago

“Thank you Lance Morgan for me to assist to get a better deal. Excellent Customer service.”

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Posted 7 years ago

“Joshua Spokes was very helpful. He answered all of my questions clearly and told me about things that I didn't know about. He took time to explain things to me and I felt much more informed after the call had finished.”

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Posted 7 years ago

“Andrew Gallo provided me with excellent customer service whilst I was enquiring on the possibilities for medical insurance.”

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Posted 7 years ago

“nothing much to say really. My policy was up for renewal and I renewed it.”

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Posted 7 years ago

“Great customer service. Took the time to understand my needs rather than sell me products I didn’t need!”

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Posted 7 years ago

“Most efficient and reliable. Always called back with relevant information at the appointed time. Explained the different policy options clearly and with obvious competent confident knowledge. Never “advised” me but gave me the information I needed to make a decision. Thank you.”

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Posted 7 years ago

“Good company to deal with do source the most competitive premiums in the market. Easy to deal with and good communication.. Handle setting up of the policy as well. Was dealing with Lance and was very polite and professional.”

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Posted 7 years ago

“Very slow in passing on renewal notice.”

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Posted 7 years ago

“Pleased overall with the service. The person conducting the telephone questionnaire, whilst perfectly pleasant, did not come across as totally professional and used to conducting interviews. Whilst I totally understand it is me, as the one wanting the policy who gives the answers & the interviewer may just be reading out questions, some clarification would have helped. There was some delay, apparently due to a new system being activated, but we were kept updated to a certain degree. It was made clear that important iinfo should be in paper format due to poor signal & no computer faciliity where live. Unsure if broker let AIG know of this as documentation emailed through. This was useless and AIG had to be asked to send in paper format. Very appreciative of the help from Simon Lewis, who quickly sent through several quotes in the required paper forma. Thank you Simon.”

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Posted 7 years ago

“AQ found me a health insurance policy at a better price.”

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Posted 7 years ago

“Very happy with the service. Always polite and efficient.”

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Posted 7 years ago

“Lady who dealt with my new policy was really helpful and friendly. Think her name was Laura.”

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Posted 7 years ago

“Very thorough and patient. Great advice.”

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Posted 7 years ago

“Billy Usswald is awesome!!!!!!!!!!!!!!!! Best consultant ever”

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Posted 7 years ago

“Lance was very professional and super helpful”

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Posted 7 years ago

“Very friendly and helpful.”

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Posted 7 years ago

ActiveQuote is rated 4.6 based on 1,471 reviews