ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,485 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

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“I was impressed with the efficiency and speedy, stress free contact with your company. Zak was extremely helpful and charming. I would recommend your service, in fact I have :) Thank you for your help”

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Posted 7 years ago

“I purchased travel insurance for a week's winter sun holiday from ActiveQuote via MoneySuperMarket. The online purchasing process was quite OK but as I thankfully did not have the need to claim during the holiday I can't speak further about ActiveQuote other than the purchase process - which as said was quite OK.”

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Posted 7 years ago

“Good market knowledge and listened to personal requirements, responding appropriately.”

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Posted 7 years ago

“Very helpful. Achieved competitive quote although I agreed to stay with existing insurer who also lowered their quote”

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Posted 7 years ago

“As my current healthcare cover was becoming to expensive I called ActiveQuote and spoke to Matthew Dotchon who was extremely helpful and found me a much cheaper quote. Very good.”

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Posted 7 years ago

“User friendly & helpful. Arranged a better deal than last year.”

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Posted 7 years ago

“very good”

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Posted 7 years ago

“Initial communications with Andrew were very good and informative, nothing was to much trouble Policy not yet in force,”

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Posted 7 years ago

“Great service, great price, great product.”

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Posted 7 years ago

“Efficient and friendly service”

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Posted 7 years ago

“Great service. Really helpful.”

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Posted 7 years ago

“I tried to contact Active Quote by email prior to my policy running out to discuss alternative policies. I did not receive a response. I tried to telephone on two occasions and on both there was an automated message stating I should call back at a later time.”

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Posted 7 years ago

“Excellent customer service and an easy process overall.”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“Insurance - perhaps especially health insurance - has always felt like a field where everyone was out to make a buck and no-one could be trusted. ActiveQuote changed all that for me. Super professional, smart and well informed but never the pushy sales pitch. I have now been dealing with them since 2012 and every time I consider renewing or changing provider I always go direct to ActiveQuote, in particular to Kim Powell who is exceptional. Rare that I give anyone or anything an unconditional recommendation but very happy to do so in the case of ActiveQuote - they are excellent.”

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Posted 7 years ago

“very efficient and useful service.”

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Posted 7 years ago

“Price increases year on year for loyal customers”

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Posted 7 years ago

“Your representative Andrew,took great care of explaining everything very clearly, and iwas only too pleased to answer any questions put to him And I would recommend your private health insurance”

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Posted 7 years ago

“I have been using ActiveQuote for my medical insurance for 3 years and they are always helpful, friendly and strive to find the best deal. They also take the time to explain the differences between quotes without rushing you.”

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Posted 7 years ago

“Fabian is absolute credit to the company, his attention to detail, listening skills and patience as he helped me navigate Short Term Income Protection in what has been a challenging minefield as a CFS sufferer. He is genuinely interested in getting the customer the best solution at the right price. Would definitely recommend, thank you Active Quote!”

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Posted 7 years ago

ActiveQuote is rated 4.6 based on 1,485 reviews