Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,260 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,260 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 16th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast delivery”

Helpful Report

Posted 1 year ago

Hiya, thanks so much for your review! We'd love to know what we could improve on to turn your 4 star review into a 5 star one 🤩 Please feel free to shoot our friendly customer service team a message with any feedback you have for us so we can improve our services!

Posted 1 year ago

“Loved my new purchase, exactly what I was looking for 10/10”

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Posted 1 year ago

What great feedback Judith, we're stoked to hear that you're enjoying your purchase with Adulttoymegastore! Thank you so much, and we hope to see you again soon ✨

Posted 1 year ago

“Best ever good service good products”

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Posted 1 year ago

Greg - our VIP! Thank you so much for taking the time out of your day to leave us such kind feedback, you're an absolute superstar and we're excited to see what you pick up in your next shop with ATMS 🤩

Posted 1 year ago

“Awesome communication and fast postage. 10/10”

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Posted 1 year ago

We think you're a 10/10 too Tiffany 😘 Thank you for the review!

Posted 1 year ago

“still the best NZ based online store for adult toys by a huge margin. reliably fast shipping too.”

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Posted 1 year ago

Wow! What a compliment Mac, we can't even begin to tell you how much your support means to us! Thank you so much for your incredibly kind words, and we hope to see you again in the near future 🥰

Posted 1 year ago

“First time shopper here: superb selection, prices, supporting information and carefully packaged. Speedy delivery too.”

Helpful Report

Posted 2 years ago

Wow Sam - congrats on your first purchase with ATMS! We hope you enjoyed every part of your shopping experience as much as we enjoyed having you with us! Hope to see you again sometime in the near future 😊

Posted 2 years ago

“Fast, discreet shipping had my product before the end of the week”

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Posted 2 years ago

When you're buying products as exciting as the ones we sell, who wants to wait? Hope you're enjoying yourself S, it looks like you picked up some fun things in this order 🥳

Posted 2 years ago

“fast shipping, discreet packaging. Will always be buying here from now on!!”

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Posted 2 years ago

We're stoked to have your support and loyalty! Can't wait to see what exciting toys you pick up in your next order with us. Thanks so much for your review 🥳

Posted 2 years ago

“I’ve still not received this package, apparently it was sent somewhere else in the country. I’m still waiting on confirmation that it’s been sorted”

Helpful Report

Posted 2 years ago

Hey Colin, we're so sorry to hear that the couriers accidentally misdirected your parcel! Looks like one of our friendly customer service team raised an urgent enquiry with our courier partner to get this redirected and on track to you quickly. We hope that this was worth the wait - thank you so much for shopping with ATMS! ❤️

Posted 2 years ago

“Love this store 😍”

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Posted 2 years ago

We love you too Bee 😍

Posted 2 years ago

“Love it! 🤩🤩 Very interesting to try at first, silicone is weird but can get the hang of it after a couple tries.”

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Posted 2 years ago

Practice makes perfect, right? Glad to hear you're enjoying yourself. Thanks for keeping us updated 🤩

Posted 2 years ago

“Easy online ordering and super quick delivery.”

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Posted 2 years ago

Hi there, thanks so much for your kind words! Any and all type of feedback is immensely appreciated, as we like to make sure we're providing an exceptional customer experience to all shoppers of Adulttoymegastore! Glad to see you were one of these people 🥰

Posted 2 years ago

“First time purchase from ATMS. Website easy to navigate, ordering and payment easy. Great tracking which is helpful for intercepting parcels :) Products well packaged and as described and freebies a great surprise and way of trying different products.”

Helpful Report

Posted 2 years ago

Happy first purchase and welcome to the fun and exciting world of Adulttoymegastore! 🥳 It's always incredibly humbling and thrilling when someone new decides to give us a go, we can't tell you how much your support means to us! We hope you enjoyed your time with us and we're crossing our fingers that we see you again in the future 🤞

Posted 2 years ago

“Help full and friendly. Couldn’t be more satisfied. Thank you”

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Posted 2 years ago

Thank you so much for the 5 star rating John, we hope play time was just as fun as you imagined! 🤩

Posted 2 years ago

“Easy as , things were sent out super fast and arrived with a few extras , perfect !”

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Posted 2 years ago

Thank you very much for your review! We're so happy to hear that you are loving our service and enjoyed the little freebies we included in your order as a small token of our appreciation! We hope you are enjoying the goodies you picked up and hope to see you again soon! ✨

Posted 2 years ago

“Quick delivery. Just Awesome! Discrete packaging, extremely well packaged and good value for money. Have wanted a cage for a while and was hesitant due to not being able to see, touch and look being an online business. I had an issue with part of my order which was handled extremely well, with a refund or store credit offered. I took a store credit and ordered another straight away”

Helpful Report

Posted 2 years ago

Howdy 🤠 We fully understand the uncertainty of buying products similar to the ones we stock and sell online, but we appreciate that you took a leap of faith and trusted us despite this! We're so glad that our friendly customer service team were able to sort that cage issue out quickly for you, we hope that you're enjoying your new cage! Thank you so much for your kind words ❤️

Posted 2 years ago

“Super fast delivery”

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Posted 2 years ago

Hope you're enjoying your new goodies as much as we enjoyed having you with us, Doris - looking forward to your next visit to Adulttoymegastore!

Posted 2 years ago

“Happy with order. Thank you.”

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Posted 2 years ago

And we're so happy to hear that! Thank you so much for the review - we hope to see you again soon 😊

Posted 2 years ago

“Super quick service, discreet package. Surprise gift! Can't wait for the next order to arrive. Thank you. Stu8”

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Posted 2 years ago

Hey Stu8, we can't wait for your next order as well! We hope it's just as exciting and as enjoyable as this first one was for you 😄

Posted 2 years ago

“Ordered lots of toys for me and my girl to us and very impressed with everything. Ordered the products and literally 24 hrs later at my doorstep from Wellington to Auckland… great work ATMS and yes lots of fun too”

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Posted 2 years ago

Ordered Wednesday morning and delivered Thursday morning 🤯 That's so exciting that we were able to get your order to you that quickly! You looked like you have some really exciting things in there, so we can understand why you wouldn't have wanted to wait any longer than necessary 🤭 Thank you so much for your kind words, we hope to see you and your girl again soon!

Posted 2 years ago

Adulttoymegastore is rated 4.7 based on 8,260 reviews