Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,286 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

Write Your review

Tell us how Adulttoymegastore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Adulttoymegastore 5 star review on 16th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and super quick. Great prices and sales !! Discreet packaging and overnight postage is a blessing especially since I’m rural!”

Helpful Report

Posted 5 years ago

Thank you Brooke!! Making sure all Kiwi's get their products fast is super important to us 😊

Posted 5 years ago

“Would be super useful to have more images of wearable items but other then being a little surprised of what showed up in the lingerie departments the rest was great with such a quick turnaround time”

Helpful Report

Posted 5 years ago

Thanks Kate for your feedback!!! We are always looking for more ways to improve our site - so will definitely take this onboard 😊

Posted 5 years ago

“Don’t even hesitate. This is the best purchase I have ever made and I couldn’t be happier. Absolutely life changing and I genuinely think there should be a point in every women’s life where they should be given one of these”

Helpful Report

Posted 5 years ago

Thank you!!! We are so happy that you received a product that has been such a positive impact on your life and well-being 😊

Posted 5 years ago

“Top notch store”

Helpful Report

Posted 5 years ago

Thank you!!! And you are our top notch customer 😁

Posted 5 years ago

“Haven't used my purchase yet but adulttoymegastore were very quick at getting my order ready and delivered.”

Helpful Report

Posted 5 years ago

Thank you Nikita! Our warehouse team are amazing about getting those orders out as fast as possible

Posted 5 years ago

“Fast shipping and love everything I have bought from this store! Can’t wait to buy my next lot of goodies !!!”

Helpful Report

Posted 5 years ago

Thanks Mikaela!! And we can't wait to send out more fun toys to you 😊

Posted 5 years ago

“Fast service! Fast replies to emails”

Helpful Report

Posted 5 years ago

Thank you Hollie! We definitely agree the quicker the better when it comes to online shopping 😊

Posted 5 years ago

“My favourite store”

Helpful Report

Posted 5 years ago

Thank you Courtney!! You'll make us blush - such a nice thing to say 😊

Posted 5 years ago

“Quick service, discreet packaging, fast response when I sent in a query! 100% recommend!!!”

Helpful Report

Posted 5 years ago

Thanks!! Being fast and discrete is one of our top priorities 😊

Posted 5 years ago

“The most incredible customer service and most helpful, fast responding people you could ask for, however I have Had issues with the pace couriers twice now, the first time which was earlier this year I paid extra for the same night delivery and it never showed up, but got refunded the shipping and received next day, and then this time leaving it at the wrong house 2 hours before it was supposed to be delivered so resulting in a lot of mucking around to get it. However thanks for sorting it so well. :)”

Helpful Report

Posted 5 years ago

Thank you Maddy!! We have spoken with the PACE couriers about this situation as this is not the usual service they deliver. We really appreciate this feedback so we can continue to discuss with the couriers how to give the best customer experience 🧡

Posted 5 years ago

“Only made my purchase last week, was a pretty big one and it's already arrived Awesome products, have bought off here a few times and will continue to”

Helpful Report

Posted 5 years ago

Thanks for your feedback!! Appreciate your loyalty and excitement to buy from us 😊

Posted 5 years ago

“Fastest, most efficient service with great updates on progress and very friendly staff. Everything they advertise, they deliver on!”

Helpful Report

Posted 5 years ago

Thank you Ash for your kind words!!! Our customer service team love taking care of any questions you may have and delivering is our speciality 😁

Posted 5 years ago

“Sent very fast, very discrete, and quality toys that aren't too pricey. The only toy store I order from now”

Helpful Report

Posted 5 years ago

Thanks so much!! We are so happy you have had such great experiences with us. Appreciate your loyalty 💜

Posted 5 years ago

“Very quick despatch and delivery time is so quick.”

Helpful Report

Posted 5 years ago

Thanks Peter! Appreciate your feedback - fast delivery is always a must!

Posted 5 years ago

“I brought the naughty and nice advent calendar and I cant wait till the first of December!!! So excited”

Helpful Report

Posted 5 years ago

Thank you Victoria! Our calendar is always a yearly favourite - so happy you managed to grab one 😄

Posted 5 years ago

“Awesome service. Purchased and shipped the same day. Arrived rural next day.”

Helpful Report

Posted 5 years ago

Thanks Ashley! Everyone in New Zealand deserves to be able to get their toys as quick as possible 😁

Posted 5 years ago

“Goods arrived within a day. Very good service.”

Helpful Report

Posted 5 years ago

Thank you! Our goal is to always deliver quickly and exceed expectations 😊

Posted 5 years ago

“Got my prosatifyer 2... just can't get enough of it.... worth every single cent... honestly less than 5 mins and im total ready to konk out from the intense organism I just had lol.... just a heads up...you might need to lie on a towel or something before you end up wetting your whole bed💦💦💦🤣🤣🤣”

Helpful Report

Posted 5 years ago

Thanks so much for your review of one of our most popular products, the Satisfyer Pro 2 Vibration!!! Happy to hear you are having so much fun with your toy 😁

Posted 5 years ago

“One of the best companies I have purchased from recently. We ordered around 1am on a weekday, and it arrived the following morning. Fast shipment and delivery. We had a problem with our order (it really wasn’t a problem, my partner and I are just dummies that forgot to remove the plastic between the batteries) and the customer service was wonderful. Very very impressed and will order again for sure.”

Helpful Report

Posted 5 years ago

Thanks so much, Mikaylah!!! Getting your order out of the door and to your doorstep is one of our top priorities. Our customer service is always happy to help if something is a little tricky 😊

Posted 5 years ago

“Excellent communication fast service friendly happy to buy again”

Helpful Report

Posted 5 years ago

Thanks so much! Our team really try to be one of the fastest in the business 😁

Posted 5 years ago

Adulttoymegastore is rated 4.7 based on 8,286 reviews