Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 8,076 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,076 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 23rd July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly the fastest shipping I have ever had. Easy to navigate website. Huge selection of products. Bummer about the product i got only coming in XL. Its too big 😂”

Helpful Report

Posted 4 years ago

Thanks so much for your honest feedback!!! Please do always check the size before buying as some sizes do sell out quite quickly 😊

Posted 4 years ago

“Happy with my products. I'm sure we'll get lots of enjoyment out of them. Unfortunately clicked for Valentines special Saturday delivery and they didn't arrive till Monday 😫”

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Posted 4 years ago

Thank you for your feedback!!! So sorry about your experience - over the Valentine's weekend it seemed the couriers were unable to deliver all the orders as there were so many. 😊

Posted 4 years ago

“first time buyer of a sex toy ever!! I was a little confused as 'how to' Lol . Slightly disappointed though, as the stimulator vibration is not intense enough .”

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Posted 4 years ago

Thank you for your honest feedback!!! Please do message our customer service team so we can find the best product for your desires and needs.😊

Posted 4 years ago

“Toys are a great price but the lingerie i purchased is cheaply made for something "worth" $50 you will be better going elsewhere”

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Posted 4 years ago

Thank you Kelly for the honest feedback!!! We always appreciate being contacted on ways we can improve 😊

Posted 4 years ago

“Fast delivery Good selection”

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Posted 4 years ago

Thank you Erin!!! Glad to hear you like what we have on offer - we put new products on our site every week 😊

Posted 4 years ago

“good products love them”

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Posted 4 years ago

So great to hear!!! Thanks so much for the feedback 😊

Posted 4 years ago

“Customer service was impeccable, quality of purchases was good.”

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Posted 4 years ago

Thank you!!! Glad to hear you have enjoyed your experience with us 😊

Posted 4 years ago

“Awesome products,partner loves them”

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Posted 4 years ago

Thanks Bob!!! Great to hear your partner is enjoying those toys 😊

Posted 4 years ago

“the experience online was really easy and its a great site excellent response time over night delivery very satisfied”

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Posted 4 years ago

Thank you so much!!! So glad you received your parcel very quickly 😊

Posted 4 years ago

“Good price , quick private delivery. More descriptive information about the product. The royal one was way bigger than expected.”

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Posted 4 years ago

Thank you Luke!!! Really appreciate you letting us know on ways we can improve - will be passing this along 😊

Posted 4 years ago

“Package received promptly and in good condition. However it might be best to print larger address stickers onto the parcel. A family member couldn't tell it was addressed to me due to the small print (they're a bit blind to be fair) and opened the parcel thinking it was another parcel they were expecting addressed to them - "discreet packaging" turned out to not work so well in this case”

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Posted 4 years ago

Thank you for your feedback!!! Will certainly pass this along for us to consider 😊

Posted 4 years ago

“Very discreet packaging, overnight service and excited to try what i bought.”

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Posted 4 years ago

Thanks Jamie!!! Discretion is very important to us - no need for the courier to know what is inside 😊

Posted 4 years ago

“The toys and atms are well made and priced! The service is always friendly and swift.”

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Posted 4 years ago

Thank you!!! We try our best to provide the best quality toys and service 😊

Posted 4 years ago

“In certain positions, MAGIC!”

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Posted 4 years ago

Thank you for your feedback on one of our products!!! Glad you are having fun 😊

Posted 4 years ago

“Wife is very pleased with the suction, the suction is better then a Womanizer PRO40. The only reason it’s not getting a five star rating is the internal vibration is to far in and not able to stimulate the G-spot.”

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Posted 4 years ago

Thank you!!! Really appreciate the feedback on a product you purchased with us 😊

Posted 4 years ago

“Bought a few items off here happy with my purchases although some lube I bought exploded and soaked everything (nothing damaged as everything in plastic packaging) however waste of money for lube I guess. Overall pretty happy, delivery was extremely fast got to my address within 4 days of ordering and two days before Christmas too 🙂”

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Posted 4 years ago

Thank you so much for your feedback!!! We have emailed you regarding the damaged lubricant. Any issues like this please email our helpful customer service team directly info@adulttoymegastore.co.nz

Posted 4 years ago

“Easy to navigate and purchase. Prices are reasonable and delivery was very fast. Products were wrapped well although boxes were damaged.”

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Posted 4 years ago

Thanks Paul!!! We certainly aim to get your items as quick as possible. Please do let us know via info@adulttoymegastore.co.nz if you deal with any damages!

Posted 4 years ago

“👌👌👌👌👌👌👌 👌”

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Posted 4 years ago

😍😍😍😍😍😍😍

Posted 4 years ago

“Simply process and delivered properly”

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Posted 4 years ago

Thanks David!!! Appreciate the feedback 😊

Posted 4 years ago

“Where is the sticker??? Disappointed with no atms sticker in parcel this time:-( Toy is awesome of course:-)))”

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Posted 4 years ago

Thanks V for the feedback!! The stickers were actually just for the pride promotion - sorry! But look out in the future as we may be doing more stickers soon 😊

Posted 4 years ago

Adulttoymegastore is rated 4.7 based on 8,076 reviews