Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,260 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,260 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

Write Your review

Tell us how Adulttoymegastore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Adulttoymegastore 5 star review on 16th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow, great prices and selection, web site a little slow to load, but more than make up for with very fast postage, excellent packaging and updates of shipping too Thank you very, very much!”

Helpful Report

Posted 1 year ago

AC, thanks so much for your support! You'll be stoked to know that since you submitted your review we've improved on our site speed - please take a look and let us know your thoughts⚡

Posted 1 year ago

“Always great and discreet service. I really like all the items I got. However, I added my bday code and nothing. Also think the loyalty dollars expire too quickly or a different approach would be better as we never get to spend them because we can’t purchase frequently enough.”

Helpful Report

Posted 1 year ago

Hey Zoe, thanks so much for your review and bringing this to our attention! We've looked into your order and can confirm that your birthday voucher was applied correctly to your order and you received 10% off your purchase 😊 As for your feedback regarding our loyalty dollars, you'll be glad to know that we're in the process of revamping our loyalty programme now, and we'll make sure to include your thoughts regarding this!

Posted 1 year ago

“Whats not to love - great range , can't argue with the pricing and the speed of delivery is bonus points”

Helpful Report

Posted 1 year ago

Thanks so much for your kind words and support, James!

Posted 1 year ago

“Site has a wide range of goods and is well proced and ships fast. Its web site implementation is poor, a link taks 10-20 seconds to open where I ex[ect it to be 10x faster. When you have an account you still need to fillin all same details as if you are a guest, thats nuts. I can see the site experience being improved or the clientele will reduce to die hards”

Helpful Report

Posted 1 year ago

Thank you so much for this constructive feedback, Paul! You'll be glad to hear that we've made recent improvement to increase site loading speed 😊 As for your thoughts regarding presaved details linked to your account, we'll make sure that your thoughts reach the correct teams to see if this is something we can offer in the future!

Posted 1 year ago

“ALWAYS GREAT PRODUCTS.”

Helpful Report

Posted 1 year ago

THANK YOU SO MUCH.

Posted 1 year ago

“Service and delivery excellent.The app is just far to slow loading compared to other adult stores”

Helpful Report

Posted 1 year ago

Thanks so much for your feedback, B! Our warehouse has had improvements to improve speed since you submitted this review. Please check it out and let us know your thoughts 😊

Posted 1 year ago

“Items arrived very quick and in discreet packaging.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind review, Ryen! 🥰

Posted 1 year ago

“Quick and easy, discrete packaging and a couple of nice extras included with the goods. Much appreciated! I will definitely be back.”

Helpful Report

Posted 1 year ago

Looking forward to your next visit, Neil! 💘

Posted 1 year ago

“Super quick delivery in discreet packaging”

Helpful Report

Posted 1 year ago

Your support means the world to us, looking forward to seeing you again in the future 🤭

Posted 1 year ago

“Super discreet shipping. Great products.”

Helpful Report

Posted 1 year ago

Thanks so much for your 5 star review, we'd rate you 5 star too if we could 🤩

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

Thanks for your review Stacy, glad to hear that you're enjoying your recent purchase!

Posted 1 year ago

“Great selection and the communication re delivery status was excellent.”

Helpful Report

Posted 1 year ago

We appreciate your kind words regards your experience when shopping with Adulttoymegastore! Hope to see you again soon 😊

Posted 1 year ago

“Fast discreet shipping. Will totally be ordering again.”

Helpful Report

Posted 1 year ago

Can't wait to see you again, Ayla 😘

Posted 1 year ago

“Great products at great prices”

Helpful Report

Posted 1 year ago

Thanks so much Kelly, we appreciate your support 🤗

Posted 1 year ago

“yeah good!!”

Helpful Report

Posted 1 year ago

Right back at you! 🫵

Posted 1 year ago

“large selection prices are pretty good also”

Helpful Report

Posted 1 year ago

Thanks for your kind feedback, please feel free to let us know what else we could do to turn your 4 star review into a glowing 5 star one 🌠

Posted 1 year ago

“Incredibly fast. Websites easy to navigate. Love it!! So much fun!!”

Helpful Report

Posted 1 year ago

We think you're so much fun too Amber! 😍

Posted 1 year ago

“Afterpay is the only reason I shop here.”

Helpful Report

Posted 1 year ago

Glad we're able to offer a payment provider that you prefer! We appreciate every purchase 🥰

Posted 1 year ago

“Love love.... great toys, great prices, fast delivery”

Helpful Report

Posted 1 year ago

Glad to hear you're happy with your latest haul! We hope to see you again in the future 😻

Posted 1 year ago

“Great service and very good products”

Helpful Report

Posted 1 year ago

Thanks for the review, Tony! We'd be super keen to hear what we can improve on to turn this 4 star review into a 5 star one! 🤩 Please feel free to get in contact with our friendly customer care team via phone call, email, or live chat with feedback, concerns, and questions!

Posted 1 year ago

Adulttoymegastore is rated 4.7 based on 8,260 reviews