Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,290 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 18th April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great stuff, never disappoints”

Helpful Report

Posted 9 months ago

Thank you so much for your thoughtful feedback! We look forward to continuing to bring you more fun and exciting products in the future! 🌟

Posted 9 months ago

“One purchase has a faulty on/off switch . I understand the non return policy however”

Helpful Report

Posted 10 months ago

Thank you for sharing your feedback! We're sorry to hear that you experienced an issue with the on/off switch. We truly appreciate you understanding and respecting our non-return policy, however that does not apply to faulty items and we don't want any of our customer out of pocket and sans toy! Someone from our customer care team will be reaching out to you via email to resolve this with you and see if you would like a replacement, refund, or store credit 🤗

Posted 9 months ago

“Item bought was not right size as advertised”

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Posted 10 months ago

We're really sorry to hear that the item you received wasn't the right size as advertised. We understand how frustrating that can be! Our friendly customer care team will be reaching out to you shortly to see how we can assist you further with this issue. Thank you for bringing it to our attention and please keep an eye out for a new email in your inbox shortly! 💌

Posted 9 months ago

“A place where we, adults can find top to spice our life.”

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Posted 10 months ago

Thank you for your lovely review! All of us here at Adulttoymegastore are thrilled to hear you've found a safe place to spice up your life. It’s our pleasure to help adults explore and enjoy more exciting experiences together! 🥵

Posted 9 months ago

“This has to be the best adult store ever, anywhere, bar none! Such an awesome range of goods for all tastes and styles, and they also have lots of really informative articles and guides on a wide range of toys and subjects. Deliveries have always been very prompt, and their customer service was brilliant with an issue I had with a purchase. I can't rate them highly enough.”

Helpful Report

Posted 10 months ago

Thank you so much for your incredible review, Ted! Your kind words are absolutely reciprocated as our customer care team has nothing but lovely things to say about you as well 💝

Posted 10 months ago

“This site and store are amazing. Great selection of toys. Fantastic service.”

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Posted 10 months ago

Thank you so much for your fantastic review, Douglas! We're already looking forward to seeing you again soon 😊

Posted 10 months ago

“Easy too navigate around the store. Well explained product. Satisfied customer”

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Posted 10 months ago

Thank you for your kind words, Troy! We're delighted to hear you're happy and enjoyed your experience whilst shopping with us! We hope to see you back again soon 🤗

Posted 10 months ago

“Hidden gem. I had never heard of this ATMS before to be honest, but I’m glad I found them as the customer service and product is amazing. Especially being in New Zealand is convenient. Should I want something else to satisfy or explore sexuality, I know where I’ll come again!”

Helpful Report

Posted 10 months ago

Thank you for the amazing feedback, Victoria! We're so glad you discovered us and are enjoying your time shopping with Adulttoymegastore! It's wonderful to hear that our fellow Kiwis are enjoying shopping local! We're here for all your future explorations and can't wait to see what you grab up next time 🚀

Posted 10 months ago

“They have been amazing with customer service and shipping items out, highly recommend this place when buying anything.”

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Posted 10 months ago

Thank you for your wonderful review, Samantha! We're so pleased to have your recommendation, it means the world to us! 🌏✨

Posted 10 months ago

“Good service very quick delivery, good product”

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Posted 10 months ago

Thank you for taking the time to leave us such a stellar review, Barry! We're thrilled you had such an enjoyable time shopping with ATMS ✨

Posted 10 months ago

“Always a 10/10! Great service, sent away the next day and arrived x within 48hrs of ordering.”

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Posted 10 months ago

We're delighted to know you've received top-notch service from us! Your support truly makes our day! 🌞

Posted 10 months ago

“Thanks guys for another epic purchase and delivered in less than 24 hours great work.”

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Posted 10 months ago

Thank you so much for the awesome feedback! We're thrilled to hear that you had another epic, 5-star worthy experience with us 🌟

Posted 10 months ago

“Very very disappointed in my recent purchase, spent alot of money on it thinking the quality would be better than the last one I bought, but nope. Unfortunately I will not longer shop with ATMS”

Helpful Report

Posted 10 months ago

Oh no! So incredibly sorry to hear that you're dissatisfied with your latest purchase from us! Someone from our friendly customer care team will be reaching out to you now via email to see what the issue is and what we can offer to resolve this. Please keep your eyes peeled for an incoming message 💌

Posted 10 months ago

“ATMS is my go-to, they always have good prices and customer service is great.”

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Posted 10 months ago

Can't thank you enough for this kind review - we're so happy to be your go-to shop for all things fun! Your support means so much to us 🥰

Posted 10 months ago

“Good quality products, have had a lot of pleasure.”

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Posted 10 months ago

We can't thank you enough for this kind review, Amelea! We're thrilled to hear that our products have brought you so much pleasure. Your satisfaction means the world to all of us here at Adulttoymegastore 🌏

Posted 10 months ago

“Very happy with the service provided & delivery was so quick which is always a concern when making online purchases. Thank you team!”

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Posted 10 months ago

Nikki, thank you so much for this fantastic review! Glad to hear that you didn't have to wait too long before you got to enjoy your fun new goodies from ATMS 💝

Posted 10 months ago

“Massive selection of everything and well priced. Fast delivery is awesome and Love the regular sales.”

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Posted 10 months ago

Thanks for the amazing review, Karl! We're delighted to hear that you love our selection and have enjoyed your time browsing through our 40,000+ products for something you'd enjoy 🎁

Posted 10 months ago

“Is possible to get your money back”

Helpful Report

Posted 10 months ago

Hey there Sharon, one of our friendly customer care team members will be reaching out to you now via email to discuss what's happened with your order to request a refund. Please keep an eye out 💌

Posted 10 months ago

“Fast service and could not be more pleased with my purchase!”

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Posted 10 months ago

Glad to hear that you're enjoying your new goodies and seeing why it's one of our best-selling toys for over 5 years now!

Posted 10 months ago

“Fast and friendly with both communication and delivery”

Helpful Report

Posted 10 months ago

Your support means the world to all of us here at team ATMS! 🌏

Posted 10 months ago

Adulttoymegastore is rated 4.7 based on 8,290 reviews