Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,789 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,789 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Express Delivery of one item took a week longer due to a bad address yet was the same exact address of the other item which recived after 2 days. Probably DHL issue more than ATMS”

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Posted 1 year ago

Thanks Jeremy for your honest review! Sorry that there was a delay with the shipping this time.

Posted 1 year ago

“Efficient delivery, but the strapon material was too hard and ending being painful, my wife end up putting it in the bin on the 1st try. Disappointing. We could not return it as we had opened the package and used it once. Y.”

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Posted 1 year ago

“Didn’t receive the free vibe from the promotion”

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Posted 1 year ago

Hi there! We have checked your order and can see that the promotion code was not entered correctly - this was why it did not arive. Glad I could clarify for you :)

Posted 1 year ago

“i have had to wait quite a while for my items and am yet to use them”

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Posted 2 years ago

Please always email us directly if you are having any issues with your order :)

Posted 2 years ago

“Prompt customer service reply but it would have been good to know it was being shipped from NZ as it would have influenced my decision of where to buy from. The toy was a bit of a fail - just too much going on and also took some manouvering to get it right. Would be easier to go with a basic toy and just add on.”

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Posted 2 years ago

Thanks for your feedback!!! We display onsite where our warehouse is based :)

Posted 2 years ago

“The box could’ve been abit sturdier with the contents it contained it was almost breaking through the bottom, other than that awesome toys and awesome service”

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Posted 2 years ago

Thanks for your feedback!!! Will pass along to the team :)

Posted 2 years ago

“Should arrive with batteries!”

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Posted 2 years ago

Thanks for your feedback!!! Products without batteries will usually state in the description :)

Posted 2 years ago

“Could be a little stronger and rechargeable, though I did get it for free.”

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Posted 2 years ago

Feel free to leave a product review onsite so that other customers know which toy you had this experience with :)

Posted 2 years ago

“A bit disappointed that the waterproof wet and wild kit didn't come with any of the oil or lubricant or toy cleaner that was advertised as being included in this package.”

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Posted 2 years ago

“Well, my new pink toy is nice BUT its quite loud! Wish it could b a little quieter. Might have to purchase a much quieter toy”

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Posted 2 years ago

Appreciate your feedback!!! Feel free to leave a product review so other customers know which one you had this experience with 😊

Posted 2 years ago

“Overall, pleased with the product, the price, and the item was dispatched at a reasonable speed to Australia. I was disappointed that despite using the .com.au site, they did not make clear during the selection, purchasing, or shipping process that the items were coming from NZ, nor that they were billing from NZ, which resulted in an unexpected overseas transaction charge on my credit card. To be fair, the website does explain that they are based in NZ if you go searching for that in their footer links, but as someone who has been in e-commerce, I know it's not that difficult to make it more clear, and it's misleading to not do so when you are using a country-specific website (.com.au) that targeted me in Aus through google ads. I contacted the company to alert them to this fact and request a rebate for the fee, to which they promptly responded saying basically, "Not our fault, it says so on the website"...”

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Posted 2 years ago

Thank you for your feedback!!! Will pass along this feedback to management as we always are trying to improve our website 😊

Posted 2 years ago

“Would be 5 stars but the packaging was so poor some of my items arrived damaged. Won't be back for another purchase.”

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Posted 2 years ago

“Products were amazing but when I received my order the boxes were badly damaged”

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Posted 2 years ago

“Great product But slow on delivery”

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Posted 2 years ago

“Meh. Just another store”

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Posted 2 years ago

“great but hard to login”

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Posted 2 years ago

Thanks you for your feedback!!! Feel free to email our customer care team if you are struggling to login 😊

Posted 2 years ago

“Products where great paid for the express shipping still took 8 days save the extra money on the shipping”

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Posted 2 years ago

Thanks Thomas for your feedback! It looked like there was a delay in your area that was outside of our control which was the reason for the longer than usual wait 😊

Posted 2 years ago

“Not all women are built the same so the lack of flexibility in this unit means it can be very hard to get the clitoral stimulator in the right position.”

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Posted 2 years ago

Thank you for your feedback!!! Sorry this toy does not work for you. Feel free to leave a product review onsite - this is for our services 😊

Posted 2 years ago

“Hey guys it wasn’t too bad. The items I bought were gifts, and if I’m honest, their packaging arrived pretty banged up, which made the gifts look a bit cheap. Probably damaged in transit. Otherwise, I’m happy”

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Posted 2 years ago

“Item was thicker than it looked but still managed to get it up, was good. Vibration however is very week almost can't feel it inside only where you hold the toy at the base while inserting with hand so quite disappointed. I would say this is a medium to advanced size toy.”

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Posted 2 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,789 reviews