“The box could’ve been abit sturdier with the contents it contained it was almost breaking through the bottom, other than that awesome toys and awesome service”
“A bit disappointed that the waterproof wet and wild kit didn't come with any of the oil or lubricant or toy cleaner that was advertised as being included in this package.”
“Overall, pleased with the product, the price, and the item was dispatched at a reasonable speed to Australia. I was disappointed that despite using the .com.au site, they did not make clear during the selection, purchasing, or shipping process that the items were coming from NZ, nor that they were billing from NZ, which resulted in an unexpected overseas transaction charge on my credit card. To be fair, the website does explain that they are based in NZ if you go searching for that in their footer links, but as someone who has been in e-commerce, I know it's not that difficult to make it more clear, and it's misleading to not do so when you are using a country-specific website (.com.au) that targeted me in Aus through google ads. I contacted the company to alert them to this fact and request a rebate for the fee, to which they promptly responded saying basically, "Not our fault, it says so on the website"...”
Thanks Thomas for your feedback! It looked like there was a delay in your area that was outside of our control which was the reason for the longer than usual wait 😊
“Not all women are built the same so the lack of flexibility in this unit means it can be very hard to get the clitoral stimulator in the right position.”
“Hey guys it wasn’t too bad. The items I bought were gifts, and if I’m honest, their packaging arrived pretty banged up, which made the gifts look a bit cheap. Probably damaged in transit. Otherwise, I’m happy”
“Item was thicker than it looked but still managed to get it up, was good. Vibration however is very week almost can't feel it inside only where you hold the toy at the base while inserting with hand so quite disappointed. I would say this is a medium to advanced size toy.”
“One of my products wasn't in a sealed package and also didn't turn off. If the batteries were in it was going, the on/off button did nothing. I couldn't be bothered filming video of the broken product so I just took the loss. 3 stars because the other product I purchased is great.”
“Probably need to be upfront with Australian customers that you are in NZ and shipping is international. More from a time perspective rather than cost.”
Hi there - we detail in the About and shipping page that we are based in NZ. All delivery timeframes are from data which shows when most Aus customers receive their toys ☺
