Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,911 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,911 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great but hard to login”

Helpful Report

Posted 3 years ago

Thanks you for your feedback!!! Feel free to email our customer care team if you are struggling to login 😊

Posted 3 years ago

“Products where great paid for the express shipping still took 8 days save the extra money on the shipping”

Helpful Report

Posted 3 years ago

Thanks Thomas for your feedback! It looked like there was a delay in your area that was outside of our control which was the reason for the longer than usual wait 😊

Posted 3 years ago

“Not all women are built the same so the lack of flexibility in this unit means it can be very hard to get the clitoral stimulator in the right position.”

Helpful Report

Posted 3 years ago

Thank you for your feedback!!! Sorry this toy does not work for you. Feel free to leave a product review onsite - this is for our services 😊

Posted 3 years ago

“Hey guys it wasn’t too bad. The items I bought were gifts, and if I’m honest, their packaging arrived pretty banged up, which made the gifts look a bit cheap. Probably damaged in transit. Otherwise, I’m happy”

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Posted 3 years ago

“Item was thicker than it looked but still managed to get it up, was good. Vibration however is very week almost can't feel it inside only where you hold the toy at the base while inserting with hand so quite disappointed. I would say this is a medium to advanced size toy.”

Helpful Report

Posted 3 years ago

“One of my products wasn't in a sealed package and also didn't turn off. If the batteries were in it was going, the on/off button did nothing. I couldn't be bothered filming video of the broken product so I just took the loss. 3 stars because the other product I purchased is great.”

Helpful Report

Posted 3 years ago

“Probably need to be upfront with Australian customers that you are in NZ and shipping is international. More from a time perspective rather than cost.”

Helpful Report

Posted 3 years ago

Hi there - we detail in the About and shipping page that we are based in NZ. All delivery timeframes are from data which shows when most Aus customers receive their toys ☺

Posted 3 years ago

“Toy arrived broken but still useable. Fast postage”

Helpful Report

Posted 3 years ago

Thank you for letting us know!! Please email us directly if you would like our customer care team to resolve anything for you 😊

Posted 3 years ago

“Tried to order something else amd use my credits I had and there was issues so never go to use my credits or purchase other products”

Helpful Report

Posted 3 years ago

“Delivery took a bit longer then expected but it was during the lockdown so the delay was probably more due to the carrier”

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Posted 3 years ago

“Products were good, but I paid extra for 3 day express shipping and items took 6 days to get to my houE”

Helpful Report

Posted 3 years ago

Thank you for your feedback!!! It looks like there was an unforeseen delay in your area - sorry about that!

Posted 3 years ago

“Packages came crumbled up and just smooshed in the box. Not impressed with the delivery of the food. Products are good though and at a good price.”

Helpful Report

Posted 3 years ago

Thank you for the feedback - so sorry about that, seems like an issue while in transit! Have emailed you regarding this 😊

Posted 3 years ago

So sorry if that is the case - we do check all parcels before sending! I have emailed you directly regarding this.

Posted 3 years ago

“Products ok but one doesn't perform as expected. Delivery was way to long ... i done 2 orders and was not told one was coming from NZ which took way too long”

Helpful Report

Posted 3 years ago

Hi Leanne - we do detail in our About page and shipping page that our warehouse is in New Zealand. Apologies for any delays you faced - many seem to be because of the situation in Australia at the moment!

Posted 3 years ago

“It’s very small”

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Posted 3 years ago

If you would like to leave a product review - please use our site to do this or get in contact with us if there is an issue.

Posted 3 years ago

“While the speed and ease of checkout was good, one of the products purchased is completely useless and not able to be used while is highly disappointing. Other two items are great.”

Helpful Report

Posted 3 years ago

Hi there - we are resolving this with you via email. We always resolve issues for customers, we are extra quick if you contact us directly 😊

Posted 3 years ago

“After paying for quick delivery it took ages”

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Posted 3 years ago

So sorry there was a 1 day delay on your order! Thank you for letting us know 😊

Posted 3 years ago

“Got the package stuff leaking every were”

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Posted 3 years ago

We have emailed you regarding this - so sorry about that damage during transit.

Posted 3 years ago

“All items were great no issues and good price however items are shipped from NZ so while the actual delivery time was quick the time to pack and ship the items was exceptionally show over a week from memory and that was after paying for priority.”

Helpful Report

Posted 3 years ago

Hi there - Thanks for the feedback!!! I can see from your order that it was dispatched 1 day and a half after the order was made. Glad I could clarify that for you 😊

Posted 3 years ago

“Unfortunately my wife didn’t like the product. Her words were “it like getting a Pap smear” Not exactly what you want to hear.”

Helpful Report

Posted 3 years ago

Thank you for your feedback! Please leave a product review onsite as these reviews are based on our service 😊

Posted 3 years ago

“The store is good the vibrator I got doesn’t do it for meNext time I will get a better one for me”

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Posted 3 years ago

Thanks for your honest feedback!!! Feel free to leave a product review onsite so others know which product you are detailing 😊

Posted 3 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,911 reviews