“Gigantic pump pack of lube arrived without the lid screwed on correctly, and by that I mean, cross-threaded and crooked. You can imagine what happened.”
We have been in email contact with you and have explained this was a Pay Pal issue - all added charges were refunded back in July. Sorry if this experience was frustrating!
“Will definatley be shopping here again. My products were shipped very quickly, and came in an eco friendly packaging! (compostable bag and hex wrap). Love that this company is doing what it can to lower their carbon footprint :))”
Thanks Thomas for your feedback! It looked like there was a delay in your area that was outside of our control which was the reason for the longer than usual wait 😊