Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,937 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived and I see package was concealed very discreetly everything works my purchases were what I thought they would be thank you very much”

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Posted 3 years ago

“it was great”

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Posted 3 years ago

“Big boy too girthy for the front but is great in the back! Check the measurements this toy is very large…”

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Posted 3 years ago

“Everything came within days boxed up discreetly and packaged really nicely. We will purchase again sometime in the future the products are good quality, pricing and described as per images seen on the website”

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Posted 3 years ago

“It`s amazing!”

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Posted 3 years ago

Thank you for your feedback!!! Glad you like it 😊

Posted 3 years ago

“time taken for delivery.”

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Posted 3 years ago

Thank you for your patience! Many parcels were delayed due to lockdowns.

Posted 3 years ago

“What I like the most is you show the percentage of discount available for each item and all the other details like availability and delivery window. Descriptions with the items size is very helpful.”

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Posted 3 years ago

Thank you!!! We love being able to provide all the info to our customers 😊

Posted 3 years ago

“Amazing, fast posting and great products! Very happy and will purchase from this company again”

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Posted 3 years ago

Thank you so much!!! We look forward to packing your next order 😊

Posted 3 years ago

“Still have not received it even though I paid for express post”

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Posted 3 years ago

We can see that there have been delays due to lockdowns - so sorry! Feel free to email us if it does not arrive and we can resolve this for you 😊

Posted 3 years ago

“Do it. Trust me...This is the toy u want!”

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Posted 3 years ago

Thank you!!! Great to hear you love it 😊

Posted 3 years ago

“Great selection/prices/shipping etc. Could use more info about size in the product description but fortunately mine were good.”

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Posted 3 years ago

Thanks for the feedback!!! Will certainly let the team know 😊

Posted 3 years ago

“Website has a waaay to big selection to choose from but really enjoyed my new toys and want more! Love all the extras the website offers (delivery took forever due to COVID) other than that would love to buy again if delivery doesn’t take 3 weeks!!”

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Posted 3 years ago

Thank you Lana!!! Our delivery is usually much faster - thanks for being understanding while there have been delays due to the pandemic 😊

Posted 3 years ago

“Great”

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Posted 3 years ago

Thanks for the feedback 😊

Posted 3 years ago

“I can't stop buying!!”

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Posted 3 years ago

Thank you Talitha!!! We love a return customer 😊

Posted 3 years ago

“Add states 2-4 days delivery, 14 days later NOTHING!!!! if I could give a 0 Star review I would. They are thieves!!!!!!!!!”

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Posted 3 years ago

We can see that you have not contacted us directly about your parcel - we have emailed you personally to resolve this!

Posted 3 years ago

“Fantastic products and great sales. Massive range. This is your one stop shop for bedroom happiness!!”

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Posted 3 years ago

Thanks Robert!!! We love being able to have such a huge range of toys to choose from 😊

Posted 3 years ago

“Never received my order ! Still not refunded auto generated replies 😡”

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Posted 3 years ago

We have already refunded you and have sent an email concerning this. We appreciate your feedback regardless.

Posted 3 years ago

“User friendly process.”

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Posted 3 years ago

Thank you!!! We try our best to make the shopping process super easy 😊

Posted 3 years ago

“I was sent another reminder to complete a review and so will however want to be honest if I am going to submit one. Whilst it was all sorted in the end and a refund given, there was an impression they were attempting to draw out the returns process and avoid a refund, to the extent that after my first 4 contacts I had considered just leaving it as it was made overly complicated and drawn out. Would not recommend to friends and would choose another company that is order from in the future who has better (more proactive) customer service.”

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Posted 3 years ago

Hi there we like to offer replacements first as part of our return policy so our customers do not miss out! Sorry if it took longer than the usual 24 hours - we have been busy over the lockdown. Appreciate your feedback!

Posted 3 years ago

“The toy I purchased of you guys is like wow so nice it hits every spot I hoped it would. I was shopping for more when this email came through. Excellent shop. Fast shipping. And good prices. I will be back for more.”

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Posted 3 years ago

Yay - so great to hear!!! Appreciate the lovely feedback 😊

Posted 3 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,937 reviews