“I was sent another reminder to complete a review and so will however want to be honest if I am going to submit one. Whilst it was all sorted in the end and a refund given, there was an impression they were attempting to draw out the returns process and avoid a refund, to the extent that after my first 4 contacts I had considered just leaving it as it was made overly complicated and drawn out. Would not recommend to friends and would choose another company that is order from in the future who has better (more proactive) customer service.”
Hi there we like to offer replacements first as part of our return policy so our customers do not miss out! Sorry if it took longer than the usual 24 hours - we have been busy over the lockdown.
Appreciate your feedback!
“The toy I purchased of you guys is like wow so nice it hits every spot I hoped it would.
I was shopping for more when this email came through.
Excellent shop.
Fast shipping.
And good prices.
I will be back for more.”
