Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,942 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,942 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products. Fast delivery. Will continue to buy more in the near future.”

Helpful Report

Posted 4 years ago

Thanks Linda!!! If you ever need any recommendations don't hesitate to ask our customer service team 😊

Posted 4 years ago

“My package did not arrive”

Helpful Report

Posted 4 years ago

Hi there - please do contact us directly when it comes to any courier issues. We have emailed you about this!

Posted 4 years ago

“Fast delivery, great product”

Helpful Report

Posted 4 years ago

Thank you so much!!! Our warehouse team are incredibly fast at packing those orders and getting them to you 😊

Posted 4 years ago

“One star less as I paid extra for 2 to 3 day delivery and it came day 5. Good product and good price. Deceiving with au site but post from New Zealand.☺️”

Helpful Report

Posted 4 years ago

Hi there - we really appreciate your feedback!!! We do detail onsite that we are based in New Zealand. In terms of your delivery we are sorry for the 2 day delay - it seemed there was an unforeseen delay in your area.

Posted 4 years ago

“After hearing people rave about the satisfyer 2 I wanted to get one. Unfortunately I can’t seem to get it to work. Reading reviews makes me think I’ve purchased a faulty one. It takes me ages to position it and still then I don’t orgasm. I orgasm regularly with toys and I am just not feeling it at all. I’m very dissatisfied and disappointed.”

Helpful Report

Posted 4 years ago

Thank you for your honest feedback!!! If you do have issues with a product please do review it on the product page on our site. This review system is for our services not for personal concerns of the products 😊

Posted 4 years ago

“Amazing toys. Super quick.”

Helpful Report

Posted 4 years ago

Thank you so much!!! We try our best to keep delivery time short so you don't have to wait long to get your new toys 😊

Posted 4 years ago

“I have made multiple orders through ATMS and while the vast majority of these have been straight forward [ efficient, quick dispatch, discreet external packages and a great range of products] on the rare occasion I have had a problem their service has been amazing. Let’s face it when things are not OK is really when quality service is put to the test! I have been contacted promptly if there has been any issue with supply with polite, friendly and informative correspondence. In the two occasions I had an issue with a product not performing satisfactorily I was more than pleased with the response from ATMS - who clearly presented my options - full refund or replacement. I was promptly refunded on one occasion and the replacement item chosen in the second circumstances was dispatched and delivered at no cost to me. Love browsing ATMS!”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback Leigh!!! Unfortunately sometimes there is a faulty in a batch of stock, this is why we are quick to resolve things for you. We really appreciate you for emailing us directly so we can be as quick as we can about replacing or refunding 😊

Posted 4 years ago

“Prompt delivery, great variety of products. Good prices”

Helpful Report

Posted 4 years ago

Thank you Mark!!! We are always offering more options with new and upcoming brands - great to hear you like our services 😊

Posted 4 years ago

“Fast and prompt service, items are exactly as described on the website thank you”

Helpful Report

Posted 4 years ago

Thank you Kelly!!! So great to hear you received your toys quickly - no need to wait for a long time to get what you ordered 😊

Posted 4 years ago

“It broke first time using”

Helpful Report

Posted 4 years ago

So sorry about that! We have emailed you regarding this so we can resolve this for you 😊

Posted 4 years ago

“So very happy with my purchase, best thing I have bought in a very long time! Fast shipping and quality product...will be back again very soon!”

Helpful Report

Posted 4 years ago

Thank you so much!!! So great to hear you are enjoying your toys 😊

Posted 4 years ago

“Everything was perfect. Nice discreet packaging to surprise the wife.”

Helpful Report

Posted 4 years ago

Thank you Dave!!! Discretion is very important to us and our customers - no need for the couriers to know what is inside 😊

Posted 4 years ago

“Great Hassle free, And quickest shipping. Even faster than some Australian businesses, and I live in Australia 🤣 will definitely be back for more.”

Helpful Report

Posted 4 years ago

Thank you Jonathan!!! Wow - we really appreciate the feedback. We try our best to be one of the fastest in the business 😊

Posted 4 years ago

“Very disappointed was supposed to have 3 “love holes “ only got 1 not worth the price”

Helpful Report

Posted 4 years ago

Hi there! We have emailed you regarding this and wish to solve this for you. Please do contact us directly if you have any future issues 😊

Posted 4 years ago

“All round easy shopping and quick delivery.”

Helpful Report

Posted 4 years ago

Thank you Michael!!! We are so happy that you are enjoying our quick delivery services 😊

Posted 4 years ago

“Easy to deal with no problems at all and fast delivery brilliant.”

Helpful Report

Posted 4 years ago

Thank you Barry! So great to hear that you got your parcel quickly and easily 😊

Posted 4 years ago

“i did an order with express delivery at 9:15am NZ time april 15 i was expecting my order to be picked up/collected by DHL the same day as payment but for some reason it wasn't it seems the wait time for pick up is 24 hrs after i get the tracking number from ATM, terrible shocking service when i first did orders they shipped out the same day only few hrs after i sent payment, but now for some reason it's 24hr Delay so 1 star for Despatch service”

Helpful Report

Posted 4 years ago

Hi Ben! Thanks for your feedback - we have spoken about this with you over email and detailed that it was dispatched on the same day.

Posted 4 years ago

“Awesome quality and items were as described would highly recommend and can’t wait to use”

Helpful Report

Posted 4 years ago

Thank you Mat!!! So great to hear you are excited to use your new toys 😊

Posted 4 years ago

“I was not happy with my purchase. This was my first time buying sex toy on line. It was way too big for me. I even didn't open the packaging I called and ask them if I could exchange something to bit smaller and answer was no so I just wasted my money. They should have some sort of policy in place to exchange so if people like me who don't know much about the product at least there is opportunity for exchange.”

Helpful Report

Posted 4 years ago

Thank you for your feedback!!! For the item that was purchased, it had all the measurements detailed clearly onsite. As per our return policy, we cannot accept returns for a change of mind. Please in the future do read the description before purchasing!

Posted 4 years ago

“Really fast shipping! Can always rely on atms ☺️☺️”

Helpful Report

Posted 4 years ago

Thank you Lucy!!! We try our best to deliver as fast as we can 😊

Posted 4 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,942 reviews