“Delivery was a problem.My parcel was "in transit " in NSW for 5 days.After I lodged an inquiry my parcel arrived 2 days later !!!!!.The parcel was redirected but was done the first time I was given the option.”
“Selection of products really good. Navigation of the site has room for improvement. Paid for Express and it arrived after a week, DHL/Customs I think was a problem as it came from NZ (didn't realise when purchasing). Products arrived as described, very good overall.”
“Excellent, promptly service each time I've ordered something, website looks great, and is easy to navigate.
Could try and get more trans products, like torsos etc, but awesome collection of toys etc. 10/10!”
“Express Delivery of one item took a week longer due to a bad address yet was the same exact address of the other item which recived after 2 days. Probably DHL issue more than ATMS”
“Terrible. Toy stinks heavily of chemical. Contacted customer service they said its normal , i bought another one from another retailer after and its fine . Avoid if you can at all costs , waste of money .”
Hi there - sorry about that experience! A plastic smell can occur when fresh out of the packaging but after a wash, it should not continue to smell. We will email you about this!
