Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,943 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and the packaging to protect my precious cargo was very well done!”

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Posted 5 years ago

Thanks for the awesome feedback, Marcus! Glad to hear you loved the prices n packaging! Thanks for shopping with us and we hope to see you again for more of the same!

Posted 5 years ago

“Still waiting for my order. Never again”

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Posted 5 years ago

Sorry to hear of this issue. We have lodged an enquiry with the postage service in regards to the whereabouts of your order as it has left our warehouse after packing. We understand your frustration and apologise for this delay so please hold tight and we'll get to the bottom of this as quickly as we can. Please keep your eyes peeled for correspondence from our service team (and please check spam/junk as some of our messages may end up there). Thank you for your patience.

Posted 5 years ago

“Products good quality, fast Prompt Delivery excellent service all the way through the transaction”

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Posted 5 years ago

Happy to hear! Thanks for the awesome review!

Posted 5 years ago

“Ordered with express shipping and has taken longer than it should have.”

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Posted 5 years ago

Sorry to hear of this issue. As the COVID-19 pandemic has been occurring, parcels have been delayed as transit/logistic lines have been overwhelmed. We apologise for this regardless and will look into this issue for you. Thank you for the feedback and for your patience.

Posted 5 years ago

“Came quick”

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Posted 5 years ago

You or the parcel? Hopefully both! Thanks for the review and 5*!

Posted 5 years ago

“Would highly recommend. Super fast shipping super quick correspondence. Profesh!”

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Posted 5 years ago

Great to hear, Oliver! Thanks for the great review and we hope you enjoy you new purchase!

Posted 5 years ago

“Good work team”

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Posted 5 years ago

Cheers! We appreciate it!

Posted 5 years ago

“ATMS are awesome!! You have a massive range of products to help us keep the spark alive. You have plenty of information on your site and in your emails. Delivery is always swift and arrive discreetly packaged within days of placing an order. Love what you do ATMS, keep up the good work. P.s. miss the personalised hand written cards in our deliveries 😉”

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Posted 5 years ago

We love this feedback, Michael and are so glad to be of service. We'll also take the personalised message feedback on board and pass it to the appropriate team. Thank you for the terrific review!

Posted 5 years ago

“Product does not work as advertised. I have asked for a return or exchange, and I have not heard back”

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Posted 5 years ago

Hi there. We are sorry to hear of this issue with the item! We have sent correspondence to you regarding this so please hold tight and we'll look into this for you. Please check your spam/junk mail as some of our messages end up there as well due to the nature of goods we supply. Thanks.

Posted 5 years ago

“My order came from NZ? The site describes itself as Adulttoymegastore.com.AU and on the states at the bottom "Currency: $ AUD Location: Australia". Thus delivery slow and the transaction went through as International (ABL WELLINGTON) so my bank charged me a fee. I would give ZERO stars if possible.”

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Posted 5 years ago

Sorry to hear of this issue, Mark. We have contacted you regarding the delayed shipping so please hold tight and we'll get to the bottom of this ASAP. Thanks for your patience.

Posted 5 years ago

“Great products but the optimale C ring does not work won't turn on”

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Posted 5 years ago

We're sorry to hear of this potential product fault. Please get in touch with our service team so we can further investigate this issue and resolve it ASAP. We hope you keep on enjoying the other items however, and thank you for your feedback. Cheers.

Posted 5 years ago

“My product arrived in a timely fashion and very pleased with it.”

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Posted 5 years ago

That's phenomenal to hear! Glad we could get you your product in a speedy fashion! Thanks for the awesome review and for stopping by!

Posted 5 years ago

“I’m chuffed with my purchase!”

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Posted 5 years ago

That's fabulous news! Enjoy your item and we hope to see you again soon!

Posted 5 years ago

“Delivery time was early. Delivered straight to m y front door and signed for. Very happy”

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Posted 5 years ago

Pacy pleasure - what more could you want?! We hope you love your purchase and thank you for the great feedback!

Posted 5 years ago

“excellently fast service :)”

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Posted 5 years ago

Thanks, Keah! 10/10 loving this feedback! Thanks for shopping with us here at ATMS and we hope to see you again soon for more of the same!

Posted 5 years ago

“Love this store. Great value for money. Great product range. The reviews are really helpful (and entertaining).”

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Posted 5 years ago

Woohoo! Glad to hear you found the reviews entertaining and helpful and that you love us! Thanks for the great review!

Posted 5 years ago

“Great quality products and fast shipping”

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Posted 5 years ago

Hi there! Chuffed to hear you had such a brilliant experience shopping with us! Thanks for the feedback and we hope you enjoy your items!

Posted 5 years ago

“Top quality product with faster than expected shipping”

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Posted 5 years ago

That's the ATMS experience, Lachlan! Thanks for the amazing feedback, we love it!

Posted 5 years ago

“Good very good”

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Posted 5 years ago

Very good feedback! Great to hear we could please so much! Cheers!

Posted 5 years ago

“Very poor customer service and very poor quality products never again”

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Posted 5 years ago

We're sorry to hear of these issues that you encountered! Keep an eye of for an email regarding these matters and we'll get to the bottom of this ASAP. Please check your spam/junk messages as well as our messages may end up in those folders. Thank you for your patience and cooperation.

Posted 5 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,943 reviews