Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,937 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order from and items came quickly”

Helpful Report

Posted 3 years ago

Thank you so much!!! Glad to hear you enjoyed your shopping experience with us 😊

Posted 3 years ago

“Awesome website. Easy to navigate. Great delivery time. Couldn’t of asked for an easier experience. Cheers”

Helpful Report

Posted 3 years ago

Thank you!!! We love being able to make it easy as possible shopping with us 😊

Posted 3 years ago

“Have made a few purchases from here now and I'm very happy with the products and the customer service for the one product that didn't work. They always have good prices and packages often arrive earlier than expected (for me anyway!)”

Helpful Report

Posted 3 years ago

Thank you Cassie!!! Glad to hear your deliveries have been quick and easy 😊

Posted 3 years ago

“Overall, pleased with the product, the price, and the item was dispatched at a reasonable speed to Australia. I was disappointed that despite using the .com.au site, they did not make clear during the selection, purchasing, or shipping process that the items were coming from NZ, nor that they were billing from NZ, which resulted in an unexpected overseas transaction charge on my credit card. To be fair, the website does explain that they are based in NZ if you go searching for that in their footer links, but as someone who has been in e-commerce, I know it's not that difficult to make it more clear, and it's misleading to not do so when you are using a country-specific website (.com.au) that targeted me in Aus through google ads. I contacted the company to alert them to this fact and request a rebate for the fee, to which they promptly responded saying basically, "Not our fault, it says so on the website"...”

Helpful Report

Posted 3 years ago

Thank you for your feedback!!! Will pass along this feedback to management as we always are trying to improve our website 😊

Posted 3 years ago

“Great Store great service ill keep shopping there”

Helpful Report

Posted 3 years ago

Thanks Michael!!! Look forward to packing your next parcel 😊

Posted 3 years ago

“I recently made an order, unfortunately the charger didn’t come with what I ordered, but when I emailed customer support, Natasha was quick to respond and straight away offered to send it out with no issues, very easy to deal with. Would buy from again.”

Helpful Report

Posted 3 years ago

Thank you for the feedback!!! Our customer care team is always willing to help resolve any issues 😊

Posted 3 years ago

“Thankyou very happy with all products I have purchased.”

Helpful Report

Posted 3 years ago

Thank you Snezana!!! So glad to hear you like your products 😊

Posted 3 years ago

“Very quick and discreet shipping, very happy with my products, and amazing prices!”

Helpful Report

Posted 3 years ago

Thanks Oakley!!! We love being able to provide low prices with top quality products 😊

Posted 3 years ago

“Fast delivery”

Helpful Report

Posted 3 years ago

Thanks Keisha!!! We love being able to deliver as quick;y as possible 😊

Posted 3 years ago

“Great quick service. Package arrived discreetly at work. Thank you”

Helpful Report

Posted 3 years ago

Thank you!!! Discretion is super important to us - glad you like our packaging 😊

Posted 3 years ago

“Product meets all expectations”

Helpful Report

Posted 3 years ago

Thank you for your feedback!!! Glad you like it 😊

Posted 3 years ago

“Excellent service, my order was slightly late so they threw in a $10 voucher as well as a 20% off coupon. The package was discreet and packaged safely with sustainable packaging paper which I loved, they also put in a free little gift. Incredibly impressed and will be ordering from them again!”

Helpful Report

Posted 3 years ago

“Really great customer service”

Helpful Report

Posted 3 years ago

“.com.au website & ships from NZ not happy with speed of delivery.”

Helpful Report

Posted 3 years ago

“Good service. Quick delivery”

Helpful Report

Posted 3 years ago

“Fast delivery & discreet”

Helpful Report

Posted 3 years ago

“Would be 5 stars but the packaging was so poor some of my items arrived damaged. Won't be back for another purchase.”

Helpful Report

Posted 3 years ago

“These massage oils are amazing the smells are Devine and don’t leave you skin really oily like some other oils do”

Helpful Report

Posted 3 years ago

“Item arrived fairly quickly. Very disappointed with the article purchased, no instructions, and didn't seem to work properly even when fully charged, so I threw it in the bin”

Helpful Report

Posted 3 years ago

“Good customer service.”

Helpful Report

Posted 3 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,937 reviews