Affordable Mobiles Reviews

Name: Affordable Mobiles
Rating: 3.94

3.9 Rating 559 Reviews

74 %

of reviewers recommend Affordable Mobiles

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Metrics

3.9

Based on 559 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Affordable Mobiles 1 star review on 24th November 2023

Anonymous

Anonymous // 01/01/2019

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“Great service. By far the best price. I will call here first next time and save time and effort speaking to the big phone companies.”

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Posted 2 years ago

“Very helpful in exchanging phones very repectfull would highly recomend this company”

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Posted 2 years ago

“Great service. Emailed me regularly to get update on my order .”

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Posted 2 years ago

“Best price available on the internet and couldn't get this phone cheaper anywhere else and believe me I tried. Very helpful and quick delivery. Highly recommended.”

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Posted 2 years ago

“Came on time but didn't honer the free gift”

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Posted 2 years ago

“Great service, good to deal with,staff were very obliging. Thanks”

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Posted 2 years ago

“We ordered two mobile phones from affordable mobiles. The service was good, we were given a date for getting them but we got them a lot earlier than expected which was good. The only problem was with the order we were supposed to get a free gift. When I contacted them about it I was told the offer had now finished and we were supposed to contact them to ask for the offer, but as we didn't it was too late now. It was only 2 days after it had closed but we had made the purchase a week before that. You would of thought they could of still honoured it. Or they should of emailed or messaged to say don't forget to contact us for it. So they refused to give us the free gifts. Not happy!!.”

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Posted 2 years ago

“Amazing and quick”

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Posted 2 years ago

“Very good company would recommend to friends and family”

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Posted 2 years ago

“Very good service by all with prompt delivery by couriers.”

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Posted 2 years ago

“Good email communication let me know each stage of order”

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Posted 2 years ago

“The prices offered speak for themselves. The deal I got was literally half the price of my renewal with my previous provider. The only thing that wasn’t smooth sailing is you can’t have a different billing and shipping address. I get parcels delivered to my sister who works from home but as this wasn’t where my bank card was registered it had to be changed. Affordable mobiles called me the same day to rectify this and I got the phone within 48 hours. Pleased with the service, price and delivery.”

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Posted 2 years ago

“Bunch of robbing c**ts. Offered £145 for the phone, in immaculate condition with no previous issues. Once sent they’ve updated they’re offer to £60 because of some fictitious issues found. Nonsense, the phone was in perfect condition Never use them again”

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Posted 2 years ago

“Easy process and found me the right deal! Much cheaper than going through provider websites.”

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Posted 2 years ago

“Absolutely first class service.”

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Posted 2 years ago

“Ordered 9 days ago and still hasn’t arrived. Terrible customer service. Told to keep waiting a few more days.”

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Posted 2 years ago

“It's all a scam. The cashback process is totally convoluted and time-consuming. I have just summitted my first claim after 5 months.. 4 more to go, and received a personal email response saying everything is in order and the claim will be paid. 3 days later, today, I receive one saying they have applied more hoops for me to jump through. I'm guessing this will end up in small claims court. Avoid this scam cash back complany.”

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Posted 2 years ago

“Absolutely dreadful customer service. I have never experienced such incompetence in my life. Phone received, faulty spent 6 months of to and fro mails, no one calls back, finally got a replacement and it is locked”

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Posted 2 years ago

“Awful company, no body rings you back when they say they’re going to. I’m still without a phone which appears to be stolen. Live chat and constant emails falls on deaf ears”

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Posted 2 years ago

“I had to pay over £500 cancellation fee because they didn’t process my return on time. Now I‘m really struggling to get my money back! I thought the consumer credit act will protect people from such a scam but obviously they have a way of getting away with this!”

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Posted 2 years ago

Affordable Mobiles is rated 3.9 based on 559 reviews