Air Delay Reviews

Name: Air Delay
Address: 2640 Chynoweth HouseTrevissome Park, Truro
Rating: 4.77

4.8 Rating 820 Reviews

96 %

of reviewers recommend Air Delay

Company Reviews

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4.8

Based on 820 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01606 800135

Email:

help@airdelay.co.uk

Location:

2640 Chynoweth HouseTrevissome Park
Truro
TR4 8UN

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Air Delay 5 star review on 18th January 2017

Nirmal Kumar

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would like to take this opportunity to thanks AIRDELAY for their outstanding followup service and effective customer service in getting the task done.”

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Posted 9 years ago

“Very informative and helpful in completing requirements needed. Thank you for your efficient service..”

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Posted 9 years ago

“I tried to find out information on my flights on my own , but had no joy with this so I turned to flight delay and I am delighted to say they got me the full amount of money which was due back to me . I was laughing all the way to the travel agents to book another holiday . Thanks again .”

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Posted 9 years ago

“Thank you very much for your help and especially as initially I was turned down! But due to your persiverance the outcome was in my favour! I'm retiring in 6 months so the award will go towards jetting me out to Thailand to live out my retirement !”

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Posted 9 years ago

“Excellent service would never have done it myself. Thank you.”

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Posted 9 years ago

“communication great and hastle free.......thx very much”

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Posted 9 years ago

“Thought this would be a long drawn out process, especially as our delay was due to a bird strike on the aircraft 3 years ago .The information provided was straight forward and was surprised when I received an e mail informing me the claim and been settled in full and within 1 hour the money was in my bank account - great experience and looking forward to spending the money !!!”

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Posted 9 years ago

“Really pleased we chose air delay,I just provided them with the flight number and date of our delay,they did the rest ,it only took a couple of months from start to finish,we received a full payout from Thomas cook,and our delay was in 2010,I would recommend air delay to anybody who is thinking of making a claim,thank you air delay for a njo b well done !”

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Posted 9 years ago

“Great service, Air Delay managed to secure a payout from Thomas Cook where i had previously failed! Happy Days.”

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Posted 9 years ago

“I had tried claiming for a delay with Thomson directly but they kept refusing there was a claim. However had a very positive outcome when Air delay put the claim in through Butterworth's. The only negative thing I could say is that the claim is paid out in Euros and the exchange rate is set when they submit the claim which in our case meant we lost out as we received less than if they had done it on the current rate. However overall a very positive and good outcome. Thank you Air delay.”

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Posted 9 years ago

“Thank you very much Alex for getting my compensation x”

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Posted 9 years ago

“we had a long standing grievance with Thomson holidays over delays to our holiday nearly five years ago and were fobbed off on many occasions so never thought anything would come of a claim. contacted air delay signed up and they do it all for you ,won our case and delighted to say our bank account is now over a thousand pound better off Big thanks to the air delay team D Sinclair”

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Posted 9 years ago

“Fantastic service would recommend .Thanks once again for making my claim hassle free. 5*”

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Posted 9 years ago

“Out flight was nearly 6 years ago and I had little information ... didn't have the flight number .. and what I thought was the right date we travelled.. was proved to be wrong as well.. as we travelled a few days later.. the only thing I really knew was departure and arrival airports... but with Alex''s hard work it all paid off... our party of 6 received full claim for our holiday delay... Alex did a fantastic job .. kept us up to date with the claim and was alway quick to reply to any emails I sent... he is a credit to your company...the money had come in very handy as I have now paid the balance of a future holiday ... thanks Alex ...”

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Posted 9 years ago

“Thank you so much Alex from Air delay. For sorting our claim out. We tried to deal with Thomson direct. But they didn't want to know. You sorted our claim out in about seven weeks and we didn't have to do anything and the money was paid direct into my bank account. I would recommend Air Delay to anyone.”

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Posted 9 years ago

“excellent first class service - would recommend”

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Posted 9 years ago

“Very pleased with the service”

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Posted 9 years ago

“Great outcome for us and Alex was so helpful from start to finish simple form to fill in then it was easy to answer emails and then in a very shirt time we had our payment cant thank him enough and well worth the 25% fee”

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Posted 9 years ago

“Tried to claim from airline without Airdelay, was told I didn't have a claim. Contacted air delay they moved really quickly and I received full compensation payment, I was kept informed throughout, really pleased with professional service.”

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Posted 9 years ago

“Fast easy claims process. Even though I had previously been declined my claim by Ryanair, AirDelay tried again and won! I didn't know any of my flight details other than the date and airline and the length of delay (10.5 hours) but AirDelay sorted it out for me and Ryanair paid out €400 per person on the delayed flight. Well worth the 25% fee. My only criticism was that I had to be paid in sterling not euros so fell foul of the banks crappy exchange rate. They exchanged at €1.42 when the current rate was €1.28 meaning I lost out on about £40, but then so did AirDelay on their commission. Would recommend AirDelay and would definitely use again.”

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Posted 9 years ago

Air Delay is rated 4.8 based on 820 reviews