Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent way to travel from cork to Dublin. The driver was professional and it was a good price. Affordable. Thank you.”

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Posted 2 years ago

Hi, many thanks for your positive feedback. We appreciate you taking the time to write a review. Aircoach Team

Posted 2 years ago

“great Web site and service”

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Posted 2 years ago

Hi Orla, many thanks for your positive feedback. We appreciate you taking the time to write a review. Aircoach Team

Posted 2 years ago

“Dependable and safe”

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Posted 2 years ago

Hi Doris, many thanks for your positive feedback. We appreciate you taking the time to write a review. Aircoach Team

Posted 2 years ago

“The driver was excellent service made you feel relaxed 😋”

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Posted 2 years ago

Hi Patricia, many thanks for your positive feedback. We appreciate you taking the time to write a review. Aircoach Team

Posted 2 years ago

“The busses were clean and comfortable. I didn't give five stars because it was near impossible to book tickets online. It always said that the busses were full but we could buy tickets with the bus driver and the busses were nowhere near full.”

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Posted 2 years ago

Thank you for your 4 star rating of Aircoach. We appreciate your feedback that the busses were clean and comfortable, though we understand why you weren't able to give us a full 5 stars. We apologize for the difficulty in booking the tickets online and the fact that the busses were not nearly full despite being stated otherwise. We strive to offer the best service and are sorry for any inconvenience this may have caused.

Posted 2 years ago

“I have nothing but praise for the value, service and staff who provide this excellent service .”

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Posted 2 years ago

Thank you so much Stephen for giving us a 5 star rating! We truly appreciate your kind words and loyalty to our service as a returning customer. I have nothing but praise for the value, service and staff who provide this excellent service. We’re so pleased to have you riding with us!

Posted 2 years ago

“I got a ticket with the wrong time from RyanAir and the Aircoach team responses quickly to my request to change the time and was also very accomodating to squeeze me into a time slot despite all slots officially being booked out.”

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Posted 2 years ago

Thank you for your 5-star rating of Aircoach! I'm delighted to hear that the team got back to you quickly and were able to provide an alternate time slot for your ticket from RyanAir. We truly appreciate your kind words and thank you for your support.

Posted 2 years ago

“Email went to spam snd couldn't find my ticket for a while.”

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Posted 2 years ago

Thank you so much for your 4-star rating of Aircoach, Julie! We are so grateful that you have continued to use Aircoach and apologize for the trouble you had finding your ticket; it's not the experience we want for you. We hope you continue to enjoy our service!

Posted 2 years ago

“Bus was a bit late but the driver was nice and helpful.”

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Posted 2 years ago

"Thank you for your generous 4-star rating for Aircoach! We are very grateful to hear that the driver was nice and helpful despite the bus being a bit late. We always strive for our best services and we appreciate your valuable feedback. Thank you!"

Posted 2 years ago

“Always a good job to go to the airport.”

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Posted 2 years ago

Thank you Julio for your 5 star rating of Aircoach! We are always happy to provide a great and convenient service for our customers, and we are glad that you had a positive experience with us. It's always a good job to go to the airport!

Posted 2 years ago

“Busses from Greystones should not go through Dublin city centre. It took two hours. I had to leave at 10 to be early enough for my flight.”

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Posted 2 years ago

Thank you for your review of Aircoach, Roberto! We apologise for the delay you experienced. We appreciate you choosing Aircoach and are always here if you need any help in the future. Aircoach Team.

Posted 2 years ago

“Efficient start and finish times. Appreciated flexibility to enable us to catch an earlier bus than booked. Good driving by all drivers. Suggest formal toilet breaks be included and passengers advised of these. When drivers change ensure new driver knows to wait for people taking toilet break.”

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Posted 2 years ago

Thank you so much for your 4 star rating! We really appreciate the feedback and are thrilled to hear that you had an efficient start/finish time, flexibility to take an earlier bus than booked, and good driving by all the drivers. We will certainly take your suggestion of formal toilet breaks into consideration and ensure that our drivers are informed. Thank you again for your kind words and your feedback.

Posted 2 years ago

“We had a very safe and pleasant journey recently from Vork to Dublin Airport The driver was most helpful”

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Posted 2 years ago

Thank you, Patricia, for your amazing 5-star rating! We are so pleased to hear that your recent travel from Cork to Dublin Airport was both safe and pleasant, and that our driver was helpful too! We really appreciate your kind words and feedback!

Posted 2 years ago

“I had enjoyable journey both up and down from Dublin airport”

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Posted 2 years ago

Thank you so much, Catherine, for giving Aircoach a 5 star rating! I'm so glad that you had an enjoyable journey both up and down from Dublin Airport. Thank you for being a loyal customer!

Posted 2 years ago

“We did a trip from Dublin to Belfast. everything was good, bus on time. Maybe not very clear where to catch the bus in Dublin”

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Posted 2 years ago

Thank you so much for your wonderful 5-star rating, Tommaso! We truly appreciate you taking the time to give us your feedback. We're delighted that you had a positive experience with your bus journey from Dublin to Belfast and that everything ran on time. We'll make sure to continue our efforts to make sure our Dublin locations are clear and easy to find. Thanks again and we look forward to seeing you on board again soon!

Posted 2 years ago

“Very efficient, bus was spotless!”

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Posted 2 years ago

Thank you for your kind review, Suzanne! We are thrilled to know that you had a fantastic experience with Aircoach, and it's great to hear that the bus was very efficient and spotless. Thank you for your 5 star rating – it's greatly appreciated!

Posted 2 years ago

“An excellent service - I had to change my ticket date which was no problem which was much appreciated! Thank you”

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Posted 2 years ago

Thank you so much for your 5-star rating of Aircoach, Sam! We appreciate your loyalty and are glad to know that you had no problem changing your ticket date. It is excellent customers like you that keep us going and we greatly appreciate it! Thank you for being a loyal Aircoach customer!

Posted 2 years ago

“Comfy, quick service from the airport and back again. Really pleasant, helpful staff. Very reasonably priced. Will use again.”

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Posted 2 years ago

Thank you so much for your kind 5 star rating of Aircoach! We really appreciate your positive comments about our comfy, quick service, our pleasant and helpful staff, and our affordability. We are so happy that you found Aircoach to be of great value to you and would use us again. Thank you for giving us the opportunity to serve you again!

Posted 2 years ago

“Lo unico que no parecio bien es que no se auncien las paradas por altavoces o pulsadores para solicitar la parada”

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Posted 2 years ago

Thank you for your 4 star rating of Aircoach, LEOPOLDO! We appreciate the feedback that the announcement of stop locations through speakers or push-button requests could be improved. We will pass along your suggestion to our team.

Posted 2 years ago

“Very good and reliable.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! It is so gratifying to hear that you had a very good and reliable experience with us. We are so thankful for your support!

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews