Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was just fine except the air conditioning. It was really really cold.”

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Posted 2 years ago

“He comes late but we arrive on time to the airport”

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Posted 2 years ago

“Everything was fine no problems and on time”

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Posted 2 years ago

“It was a very good service plesent driver and it is great you can charge your phone on bus”

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Posted 2 years ago

“The service arrived on time but the bus driver was not friendly and not helpful”

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Posted 2 years ago

“The Aircoach was 40 minutes late and I almost missed my flight. This is why I’m never taking it again and will only take Dublin express.”

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Posted 2 years ago

Thank you for taking the time to let us know about your experience with Aircoach. We apologize that it was 40 minutes late and that you almost missed your flight. We strive to always deliver the best possible service and are grateful for the time you have taken to provide us with feedback and to explain your reasons for choosing to take Dublin Express over Aircoach. We hope you'll reconsider taking Aircoach in the future and would be keen to understand more about why your experience did not meet your expectations. Could you provide us with more information so that we can make sure this doesn't happen again in the future? Thank you.

Posted 2 years ago

“Cannot fault the service. Both journeys on time and great value for money. Coach drivers courteous and efficient. Great and easy way to get to and from the airport.”

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Posted 2 years ago

“Absolut zu empfehlen! Thanks!”

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Posted 2 years ago

“Great price ,service, ride was comfortable”

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Posted 2 years ago

“Very engaged and friendly driver :) punctual pickup and arrival. Clean and comfortable bus.”

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Posted 2 years ago

“Very friendly and helpful staff. Would definitely use again.”

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Posted 2 years ago

“Very comfortable and punctual”

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Posted 2 years ago

“Driver was not customer friendly but his driving was good.Had the air-conditioning on all the way to cork.lots of the passengers had to put their coats on it was to cold.againno consideration for his passengers.To be honest I used aircoach before had no problem but this time disappointed.”

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Posted 2 years ago

“The coach arrived on time, and got us to the airport on time and in comfort. So why the 1 star? Because the schedule for coming home is so poor!! The last AirCoach on 702 route leaves Airport at 8.05pm! Realistically, this means it's not a viable option for any plane landing after 7.00pm. Even a brief review of airline schedules will show the number of flights which arrive in Dublin aftyer 7.00pm!! BTW - none of the following questions apply!!”

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Posted 2 years ago

Thank you for your honest feedback regarding your experience with AirCoach. We are sorry that the departing times did not work for your plans and our schedules didn’t align with your booking. We really appreciate your taking a moment to share your experience and provide your valuable feedback. It would be a great help to us if you could share your ideas on how we could make our services better. Thank you again for your input.

Posted 2 years ago

“The AirCoach was a great way to travel between Galway to Belfast and Belfast to Dublin. My only complaint was that the toilet was not available on either bus ride. On a long bus ride this option should be available.”

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Posted 2 years ago

“Easy to get the tickets pleasant driver”

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Posted 2 years ago

“Had a very early morning coach from Foxrock to Dublin Airport. Arrived on time - driver very efficient - simply asked (for me and at other stops) name on booking and instructed to go onboard while he loaded case - all geared to keeping on time as he did>”

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Posted 2 years ago

“horrible experience. stay away”

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Posted 2 years ago

Thank you for taking the time to let us know about your experience with Aircoach. We apologize for the horrible experience you had and want to make it right. We want to make sure you don't have to go through this kind of stress again. We understand how upsetting it was the driver cancelled on you and that it took such a long time to contact customer service. We would greatly appreciate it if you could let us know how we can make this better for you, so it never happens to you again. Thank you for your feedback - we will use it to make our service better.

Posted 2 years ago

“Bus broke down. Told it would be half an hour but we waited an hour, I wouldn't complain as bus breaking down is not in any one's control. Lying about how long we would wait was though!”

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Posted 2 years ago

Thank you for taking the time to leave us your feedback about Aircoach. We are sorry to hear that your bus broke down and that it took a longer while for your experience with us to get back on track. Lying about how long you would have to wait is not acceptable and we deeply apologize for the inconvenience caused. We would like to hear more about your experience so we can focus on areas of improvement. How can we make your experience with Aircoach better?

Posted 2 years ago

“Great value. Lovely driver - great ambassador for Ireland let alone your company!”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews