Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, simple booking process and clean coach”

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Posted 2 years ago

“On-Time clean coach. Drivers friendly and professional”

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Posted 2 years ago

“Wish the buses catered better for flight times”

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Posted 2 years ago

“Great service and friendly staff”

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Posted 2 years ago

“Comfortable bus. Would prefer if it didn't have to go through Dublin City centre. Very long journey from Cork to Dublin Airport”

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Posted 2 years ago

“It was way too cold there in the bus.”

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Posted 2 years ago

“Wi-Fi didn't work and the bus was very noisy due to the emergency door rattling. Punctuality was good and the driver was very courteous.”

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Posted 2 years ago

“Great service !”

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Posted 2 years ago

“A group of passengers travelling together were loud and disrespectful to other passenger’s. The had totally disregard for safety, as constantly moving between each other’s seats. In addition they had brought pungent food on board, so all in all did not make for a pleasant journey.”

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Posted 2 years ago

Thank you for sharing your experience with us. We are sorry to hear about the group of passengers who were loud and disrespectful to other passengers and that they moved between seats. We recognize that their behavior made for an unpleasant journey and we apologize for the disruption that this caused for you. We value your feedback as it helps us to improve and ensure that all our customers have a great journey. Could you elaborate more on what can we do to prevent similar issues on board in future?

Posted 2 years ago

“Both trips went smoothly with no issues at all. Thanks!”

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Posted 2 years ago

“I love the service provided by Aircoach in Dublin! First, it was easy to find the bus pick up area at the airport and on the street as we returned to the airport. Second, the drivers were friendly and helpful. Third, the buses were clean and safe. Four, it was far less expensive and more convenient than a taxi or Uber.”

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Posted 2 years ago

“Comfortable ride from Cork to Dublin.”

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Posted 2 years ago

“Great service. Just need to know that venue for pick up outside Airport has changed - caused a slight panic when I could not see it in the old place Airporter left from. Will take a while to ring in the chamhrs.”

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Posted 2 years ago

“This is my first time coming to Ireland. I booked a ticket online for a trip from Dublin to Athlone and printed it. The Aircoach station was easy to find, just opposite the airport. The driver checked my ticket, and everything went very well. However, I noticed that there were two clocks on the bus showing different times. Is it supposed to be like this? Additionally, I noticed that no one except the driver on the bus was wearing their seatbelt. I think people should be reminded of the importance of the safety belt, especially during every journey they embark on, to ensure their well-being and minimize potential risks.”

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Posted 2 years ago

“The good thing was Aircouch brought me on the scheduled time to the airport. But for a three-hour trip the seats are narrow and not very comfortable and no usb connection.”

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Posted 2 years ago

“Very smooth journey and driver was lovely.”

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Posted 2 years ago

“Quick, efficient. and safe.”

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Posted 2 years ago

“Excellent service. Very prompt and punctual. Lovely driver.”

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Posted 2 years ago

“Easy to book. Coach on time and driver very pleasant”

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Posted 2 years ago

“Friendly driver, on time. bus was a bit old and run down”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews