Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.44

4.4 Rating 366 Reviews

86 %

of reviewers recommend Airconditioning Online

4.4

Based on 366 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Martin was prompt & excellent communication- the price was competitive and advice really helped me. Would highly recommend”

Helpful Report

Posted 3 years ago

“Price was fair. Delivery on the air con was delayed”

Helpful Report

Posted 3 years ago

“Communication could've been a lot better. My emails were never answered. Overall they were punctual with notifying me on deliveries ect...”

Helpful Report

Posted 3 years ago

“Installation - 5 stars Communication - 3 stars”

Helpful Report

Posted 3 years ago

“Great customer service, cheapest products. Always there to respond to your calls, what more could you want. Forget the others, these guys know what hood customer service is!”

Helpful Report

Posted 3 years ago

“Great service, easy to deal with and delivery to a different contact was easily sorted. Thanks for making this a smooth purchase.”

Helpful Report

Posted 3 years ago

“What can I say but the fact that we are a "return/repeat customer"!”

Helpful Report

Posted 3 years ago

“Found Air-conditioning on-line after doing a best price search for Mitsubishi Air-conditioning on Google. Good website, good price and good delivery, what else do you need?”

Helpful Report

Posted 3 years ago

“The aircons were on a good price but although it stated that they were in stock it turned out they are not. So I had waited for them almost for a month and a half. The communication from the sales team was very poor and I had to constantly chase them up to get some info what is happening. Quite a lot of times they will tell me that they will call back and no one calls what so ever. If there was indication that it will take at least a month to be shipped from overseas it would be OK as I would not ordered it.”

Helpful Report

Posted 3 years ago

“I don't want to”

Helpful Report

Posted 3 years ago

“We were looking for a reliable air conditioning company, my friend refer me to this company. I could not be happier. They send me a quote very fast suggested the best option accordingly to my needs. There are so many options out there and I was confuse, they explained me very well and it was very easy to decide. My ducted air conditioning is working very well in this extreme heat.”

Helpful Report

Posted 3 years ago

“Very disappointed with the service I received, My unit was marked as In stock at the time of order, this turned out to be false. And was in fact on about a 2 month back order. I was told about it being on back order about 10 days after placing the order after I called them. The office was quite regularly impossible to contact by phone, email responses could take days. So overall disappointed”

Helpful Report

Posted 3 years ago

“Helpful and friendly service, Good products and quick delivery when in stock.”

Helpful Report

Posted 3 years ago

“Nice service Honest price paypal surcharge is passed on”

Helpful Report

Posted 3 years ago

“Great prices, friendly service and quick installation - we had to replace a broken AC system in the middle of a heatwave. We received the unit within a day, and installation in just over a week.”

Helpful Report

Posted 3 years ago

“From browsing the website to purchasing our new Actron Reverse Cycle air conditioner to install, we could not be happier. The team at Air Conditioning Online kept in contact and organised install with no fuss, and the install guys were awesome- they listened to my needs and delivered a nice neat install.”

Helpful Report

Posted 3 years ago

“Very helpful staff and at the right price.”

Helpful Report

Posted 3 years ago

“Very quick to install the airconditioning units & very efficient installers. I didn't get a guarantee form to fill out & a receipt to say I had paid in full.”

Helpful Report

Posted 3 years ago

“They had a great price for the Daikin ducted AC system we were after and their quote for supply and installation was $$$ cheaper than anyone else! And Davis the AC installer did a fantastic job!!”

Helpful Report

Posted 3 years ago

“Not very good service. The wrong size was sent for the first time. Sending the wrong model the second time wasted my time and I needed to arrange an electrician again and again.”

Helpful Report

Posted 3 years ago

Airconditioning Online is rated 4.4 based on 366 reviews