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Airconditioning Online Reviews

4.5 Rating 484 Reviews
88 %
of reviewers recommend Airconditioning Online
4.5
Based on 484 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Airconditioning Online Reviews
Worst experience I have ever had. Would recommend you shop elsewhere, even if you pay a bit more.
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Posted 3 years ago
I ordered an air-conditioner that listed as in stock online and it took two weeks and one day for it to be delivered. The unit was not shipped until two days before I received I ordered an air-conditioner that listed as in stock online and it took two weeks and one day for it to be delivered. The unit was not shipped until two days before I received it, very poor if you ask me!!!
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Posted 3 years ago
I am very happy with the two air conditioners I purchased. Overall, the price was excellent, the products are great, and the installation was done very well. Though I do feel that the company could improve their communication and general admin procedures.
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Posted 3 years ago
Reasonable price, got what I ordered, good communication. It was annoying to find I was charged $36 or so for whatever payment service I used - I think Google Pay? I looked carefully and it didn't say there was any charge for any of the payment methods. Once payment went through, there it was... Of course it was written deep in the terms and conditions but not in plain sight.
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Posted 3 years ago
Great range of products at awesome prices. Great communication regarding delivery. Would highly recommend to friends and family.
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Posted 3 years ago
Prompt and courteous service - great price.
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Posted 3 years ago
Good prices, it's a shame that communication isn't as good as it could be.
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Posted 3 years ago
We had a wonderful experience. Good communication, as due to availability an alternative was given and we have received and installed all completey!!! Thank you
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Posted 3 years ago
Great to deal with and provided good knowledge of products . Supplied and installed a Daikin ducted system with zoning and wifi which works fantastic.
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Posted 3 years ago
The unit was delivered on time but not very happy with the cost. They said that it had to be delivered form interstate. Then a guy turn up from Reece plumbing Wooloongabba. 30 mins from my home. Also the unit itself was expensive. They said they were the cheapest. I found a better deal much cheaper 10mins after placing payment with them. They would not match or refund.
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Posted 3 years ago
Great experience from ordering to installation, great price and very professional.
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Posted 3 years ago
Although it took a week longer than expected for the goods to be loaded onto the truck after I ordered them (which I put down to COVID-related staffing issues), they were responsive to my queries and proactive in keeping me informed of the progress of the order. The goods arrived complete and in good condition.
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Posted 3 years ago
Promt and friendly service.
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Posted 3 years ago
From initial enquiry through to purchase and installation the process was seamless. Very helpful, professional and efficient the staff at Airconditioning Online plus the installers made the experience a very positive one. Would highly recommend.
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Posted 3 years ago
I found the whole process from ordering the air conditioning unit to the installment of the unit, highly professional.
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Posted 3 years ago
Zac and his apprentice were efficient, friendly and cleaned up afterward. Very happy with service
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Posted 3 years ago
Cannot contact this company for tracking advice! Paid $7k for a few split systems a couple of weeks back and can’t get a response on where they are?
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Posted 3 years ago
Excellent and timely communication throughout dealings with Airconditioning online
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Posted 4 years ago
Great service, fast, friendly, helpful with compatible good price.
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Posted 4 years ago
Great pricing, shipping could be better
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Posted 4 years ago
Airconditioning Online is rated 4.5 based on 484 reviews