Login
Start Free Trial Are you a business? Click Here

Airconditioning Online Reviews

4.5 Rating 490 Reviews
88 %
of reviewers recommend Airconditioning Online
4.5
Based on 490 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Airconditioning Online Reviews
Very fast delivery and prompt response to email queries. Have not installed the system yet. That will happen in a few weeks.
Helpful Report
Posted 3 years ago
We really appreciate you taking the time to share your rating with us, Mark. Thank you for your purchase and we hope to serve you again soon! :)
Posted 3 years ago
Competitive price, sufficient details about products on website. Make it more clear about the status of orders result in less calls for your team.
Helpful Report
Posted 3 years ago
Hi Mahdi, Thanks a ton for your feedback. We aim to provide the greatest possible experience to our customers, but we're sorry to hear that your experience was just an average one. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Thank you again, Mahdi, and Stay safe.
Posted 3 years ago
Recently purchased a ducting system - AC Online made this a pleasant and easy experience. Staff were helpful, the AC was very competitively priced and it all happened very quickly.
Helpful Report
Posted 3 years ago
Hi Patrick, thank you very much for your sharing your experience with us. Your review made our day! Our whole team really works hard to keep our customers happy. Thank you again and we hope to serve you again soon.
Posted 3 years ago
Very pleased with new system works a lot better
Helpful Report
Posted 3 years ago
Hello Debbie, Thank you very much for your feedback. We are so happy that you are happy with your purchase. We are grateful that we had the opportunity to serve you. Thank you again and Stay safe.
Posted 3 years ago
Great experience with this company, starting from initial customer engagement, lower costs based on three quotes received and finalizing with in-time and neat service delivery see photos. Due to the heatwave we are currently experiencing in Sydney I was concerned the schedule might be delayed however, they committed to their schedule. Some of the names I interacted with are Nigel, Martin and Luke.
Airconditioning Online 5 star review on 17th March 2023
Helpful Report
Posted 3 years ago
Hi Constantin, We are so grateful that you took the time to share your experience with us, as well as sharing the photograph. It is our pleasure to serve customers like you. Thank you and we hope to serve you again soon. Take care.
Posted 3 years ago
Very friendly and helpful staff. Very competitive prices and quality products.
Helpful Report
Posted 3 years ago
Hi Sisil, thank you very much for your sharing your experience and rating us 5 stars. Your review made our day! Our whole team really works hard to keep our customers happy. Thank you again for your purchase and we hope to serve you again soon.
Posted 3 years ago
Need to follow up for installation
Helpful Report
Posted 3 years ago
After initial mix up with pricing and freight, air con arrived 5 days later in good condition. No complaints.
Helpful Report
Posted 3 years ago
Great service and good value
Helpful Report
Posted 3 years ago
Thank you, Airconditioning online. I am extremely happy with their customer service. Would recommend it.
Helpful Report
Posted 3 years ago
Gave a clear diagnosis and explanation of what is wrong with our aging aircon system.
Helpful Report
Posted 3 years ago
Hello Michael. Good day! Thank you very much for using our service. We would like to thank you for the review and 5-star rating. We really appreciate a customer like you. Stay safe!
Posted 3 years ago
Communication was great for order arrival
Helpful Report
Posted 3 years ago
Hello David. Good day! We hope that you are well. Thank you so much for taking the time to leave us feedback and a 5-star rating. We are very happy that you appreciate our service. Thank you for your order. Stay safe.
Posted 3 years ago
Approachable and quick to respond to any questions . Willing to price match if better price found
Helpful Report
Posted 3 years ago
Not bad, but not good
Helpful Report
Posted 3 years ago
Amazing to deal with! Very helpful and kept me up to date with my orders and delivery time. Great range and pricing. Will definitely order from them again!
Helpful Report
Posted 3 years ago
Hello Christopher. Good day! Thank you so much for taking the time to leave us feedback and a 5-star rating. We are so happy that you are happy with your experience with us. We hope to see you again in our online shop soon. Stay safe always, Chris!
Posted 3 years ago
wernt to bad to deal with a bit slack on getting back to you but overall good
Helpful Report
Posted 3 years ago
Hello customer. Good day. We hope that you are well. We are sorry that we did not meet your expectations. Thank you for taking the time to review us and rating us 4 stars. Stay safe always.
Posted 3 years ago
Great service easy to deal with
Helpful Report
Posted 3 years ago
Hello Gavin. Good day and we hope that you are well. Thank you so much for taking the time to leave us feedback and a 5-star rating. We really happy and we appreciate having a customer like you. We hope to see you again soon in our online shop. Stay safe always.
Posted 3 years ago
Great service and pleasant staff. Prompt delivery. Thank you
Helpful Report
Posted 3 years ago
Hello Peter. Thank you very much for leaving us a review and giving us a 5-star rating. We really appreciate your kind words. We hope to see you again in our online shop. Stay safe!
Posted 3 years ago
Great service
Helpful Report
Posted 3 years ago
Hi customer. Thank you very much for leaving us a review. We really appreciate you. Thank you very much for the order. Stay safe.
Posted 3 years ago
Airconditioning on line personnel were very good with communication and constant updates on the movement and etd of products. I can understand that no one can stock everything. In these suitations it would be nice to know an estimated lead time required when ordering. Otherwise their service and pricing is perfect. Thank you. Will be ordering again.
Helpful Report
Posted 3 years ago
Thank you so much for taking the time to leave us feedback. We are so glad that you appreciate our service. We are very happy to assist a customer like you. We hope to see you again in our online shop. :) Thank you and stay safe.
Posted 3 years ago
Airconditioning Online is rated 4.5 based on 490 reviews