AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,881 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,881 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 30th April 2025

Tejas Gowda

AJIO.com 1 star review on 29th April 2025

Sanskriti Pandey

AJIO.com 1 star review on 24th April 2025

Anonymous

658

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will give them zero if possible, recently lost 7000 rupees because their courier partner picked up the stuff and it was not returned, raised the complaint, without any resolution. They have no system or checks in place to protect the customer, terrible service !”

Helpful Report

Posted 11 months ago

“very poor service I am ordering before 30 days but order not deliver till now”

Helpful Report

Posted 11 months ago

“Take it as I'm writing to AJIO so I could be honest. Dear AJIO Team, Wow, just wow. You guys really outdid yourselves this time. I placed a prepaid order for a pair of sneakers from my long-time wishlist during the big billion sale. You know, the sale that had me staying up late, refreshing my browser like a maniac to snag those sneakers I've been eyeing for ages. Fast forward 15 days—fifteen excruciating days of anticipation—only to receive a note that my order was canceled with a casual "sorry for inconvenience." Oh, but the plot thickens! The sneakers are now out of stock. Isn't that just the cherry on top? One would think that in a first-come, first-serve world, my dedication to shopping on your platform would be rewarded. But no, AJIO seems to operate in a different dimension where customer satisfaction is a mere myth. This isn’t my first rodeo with your stellar service. I've had the pleasure of experiencing such bitter disappointments before. If you can’t handle the customer flow during a sale, maybe it's time to reconsider what exactly you're serving in the market. Because it's certainly not a reliable shopping experience. Thanks for turning my long-awaited shopping joy into sheer frustration. You never fail to surprise, but always in the worst possible way. From, A (now very exasperated) customer”

Helpful Report

Posted 11 months ago

“Bahut let delivery hoti he yrr”

AJIO.com 1 star review on 12th June 2024

Helpful Report

Posted 11 months ago

“Very bad service no response from the support when you face product related issues”

Helpful Report

Posted 11 months ago

“Ajio is fraud. I ordered a lee cooper jeans and ajio sent me dnmx jeans and when I call, customer care executive told me that we shipped the right product. We can't do anything if you received a wrong product.”

AJIO.com 1 star review on 11th June 2024

Helpful Report

Posted 11 months ago

“Ajio is scamming their customers it’s been twice I order 3 pair of sandals only one product was same as I order the remaining two one was different product one was worn out never ever shopping from ajio so disappointing Il add a picture as well what I order vs what I got”

Helpful Report

Posted 11 months ago

“Very bad 👎👎 experience Product is fake Not refundable Not exchage options are available on app Very bad I will never order on ajio app I am so upset for last 4 days every day they said we will contact you with in 48 hours But not any response मै सभी को एक ही सलाह दूँगी कोई भी यहाँ से ऑर्डर ना करे l आपके पैसे मारे जायेगा”

AJIO.com 1 star review on 10th June 2024

Helpful Report

Posted 11 months ago

“Worst delivery service and worst customer support. They missed to deliver product and showed product delivered, and after me raising multiple requests they refunded me money by wasting time for many days & increase in product price. Such a bad strategy. Even raising multiple complaints regarding same issue all customer service don't respond properly. Despite their mistake they don't compensate and they just give me answer, please wait.Never experienced such a worst customer support. Such a pathetic experience.”

Helpful Report

Posted 11 months ago

“Worst experience with ajio and customer care”

Helpful Report

Posted 11 months ago

“Do not buy from Ajio website they are fraud .I buy a product and paid buy I have not recived the parcel and they show parcel is delivered. So do not buy from Ajio they are fraud”

Helpful Report

Posted 1 year ago

“I received a defective product from ajio and it's been few days now they are just playing mail game and not taking my matter seriously.”

Helpful Report

Posted 1 year ago

“THE MOST RUBBISH COMPANY , The SHITTEST COMPANY, THE WAY THEY CHEAT CUSTOMERS WITH PRODUCTS, THEY NVR DELIVER PRODUCTS N ON QUESTIONING THEY SIMPLY UPDATE - “DELIVERED MENTIONED” NOTHING CAN B DONE. THINK BEFORE ORDERING.”

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

“i recently ordered 6 products from ajio during the sale in which 2 of the products which cost around 1k was to be delivered today and at the noon when i open the app there is a message stating that your product delivery is unsuccessful and the return has been initiated, see like i have not even received the products and they cancelled on their own. so now when i go back the 2 products now cost around 1.5k this is not regarding the money but why do they do so when i try to reach out the customer care they mention its due to some logistics issue and this is not the first time so im facing this issue, They say nothing but sorry. Ajio and their delivery partners are the worst services i have ever seen.”

Helpful Report

Posted 1 year ago

“Ajio service is very bad I ordered a shirt on 30th May and it has not arrived yet. Every time the delivery is late. Ajio, please don't do that ever again. I am very disappointed in Ajio.”

Helpful Report

Posted 1 year ago

“I have ordered 2 items and only one of them was delivered. There is no easy way to contact them and no response to my emails. The worst service I have seen. Will not use them again.”

Helpful Report

Posted 1 year ago

“Ajio service is very bad I ordered a shirt on 24th May and it has not arrived yet. Every time the delivery is late. Ajio, please don't do that ever again. I am very disappointed in Ajio.”

Helpful Report

Posted 1 year ago

“Very very poor services my order cancel and I don't no why”

Helpful Report

Posted 1 year ago

“I ordered 2 shirts In ajio but I received only one shirt that with different size and different colour and different brand if I complain this to ajio they are not accepting the truth this is I ordered 2 shirts from Ajio, but I received only one shirt with a different size, different color, and different brand. If I complain to Ajio about this, they are not accepting the truth. This is the worst shopping experience, and they are not even responding properly. worst shopping and they are not even responding properly.”

Helpful Report

Posted 1 year ago

AJIO.com is rated 1.2 based on 1,881 reviews