AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,158 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad packaging. I was excited to receive new clothes and wear them but they were received in such a bad condition that there is no option but to get them ironed from a shop or probably drycleaning as well. How can the packaging be this bad? Never received such pieces from Myntra or H&M etc.”

AJIO.com 2 star review on 9th April 2024

Helpful Report

Posted 2 years ago

“The worst shopping ap delivery not at time”

Helpful Report

Posted 2 years ago

“There is no reply from costumer care,we received a damaged product and we also mailed them 3-4 times it’s been more than 8-9 days and there is still no solution. We have order Steve Madden product and we received used and damaged product. My order id-FN3691501475 Return id. -RT145354167”

AJIO.com 1 star review on 8th April 2024

Helpful Report

Posted 2 years ago

“It is extremely bad, ordered a trolley prepaid, it was supposed to be delivered today d I have a trip tomorrow but last min changed the delivery date, no customer care members know how to proceed except wait,d supervisor available yo speak to. Wat is the use of customer care support if they don't know how to proceed , too bad , extremely disappointed, never using ajio again”

Helpful Report

Posted 2 years ago

“Guys...do prefer Ajio....they are cheating customer by sending wrong product and damaged product.”

Helpful Report

Posted 2 years ago

“Resolution problem i complain for one delivery issue on 1 april till now my complaint not solved by the ajio team”

Helpful Report

Posted 2 years ago

“Hi, I have very bad experience with ajio. I have returned my one item and my 2 exchange items also picked up with the return one. Then I raised the complaint and they said that we have not picked up your return item. I raised the complaint next day. Now they decline that we can't do anything. Even they don't refund my money. Ajio you should close this platform if you can't provide good service to user. Its very easy for you to say we can't do anything. If user purchase 50000 product you will also say the same thing. Very very bad experience. To all customers please don't purchase anything from ajio. They are fraud. Even I raised complaint two times and they closed one complaint without discuss anything with me. And second complaint also not resolved. Pathetic experience with AJIO.”

AJIO.com 1 star review on 4th April 2024

Helpful Report

Posted 2 years ago

“Very bad customer service. They talk like a recorder & don't understand customer issues . There policy is like court order.👎”

Helpful Report

Posted 2 years ago

“Most disappointing service. I will highlight some demerits of this app -Late delivery time -Return policy weak -False product delivery Good Evening I ordered 5 products on 30 march and the first expected delivery date was given 10 april , later this date was hiered to 13 april. Our time is precious and valid and you are keeping us busy in waiting for our orders . Kindly reduce the delivery date and fasten your shipment corrier partners . I am now disappointed by your services. Kindly deliver my products fast and also decrease the pickup date of one of my product. My order ID is FN1952506505”

Helpful Report

Posted 2 years ago

“my order no - Order ID - FN4402509986 My name is purvi priyadarshi Worst service never ever recommend ajio to anyone as Recently i ordered a set of curtains with ajio but i have received the wrong order which was a set of bedsheet from past 10 days i struggling with this issue as pickup was not done yet every time customer support representative given timelines till than multiple timelines i have received but zero resolution talked with there higher magament Mr kuldeep singh senior supervisor and today got the call from Mr Mohd, i have not received my refund as well”

AJIO.com 1 star review on 2nd April 2024

Helpful Report

Posted 2 years ago

“Such a worst shopping experience. You will get the products of pathetic quality without tags and when you will try to return them, they don’t have policy to return without tags products.Even after multiple connects with customer care, there will not be any resolution.Do not buy anything from this site.”

Helpful Report

Posted 2 years ago

“They provide products without label and then blame the costumer such an unprofessional site with such cheap brands which don’t provide the label with very bad quality of fabrics”

Helpful Report

Posted 2 years ago

“I order Clarks Round-Toe Chunky Heeled Pumps, size 6, with Order No. FN9801507353 on 22 Feb 24, order was arrived damaged. I Immediately initiated the return and registered multiple complaints along photos evidence of the defected product. Finally on 29th Mar 24 after a month, I was informed that the issue is closed without any resolution. This entire experience caused me inconvenience and reflects poorly on AJIO's commitment to customer satisfaction and ethical business practices. As a consumer, I expect fair treatment, prompt resolution of issues, and adherence to the established return policies, none of which have been met in this case.”

AJIO.com 1 star review on 31st March 2024

Helpful Report

Posted 2 years ago

“Delivery dates at the time of order and after ordering changed and they are not answering”

Helpful Report

Posted 2 years ago

“PRODUCTS ARE DEFECTIVE/FAKE WHICH ARE SOLD UNDER THE BRAND NAME OF RELIANCE. CUSTOMER SERVICE TEAM DOESN'T ENTERTAIN YOU PROPERLY ONCE THE KNOW IF YOU KNOW A DEFECTIVE PRODUCT. DON'T WASTE YOUR HARD EARNED MONEY ON AJIO INSTEAD SPEND FULL MONEY ON THE BRAND'S WEBSITE ATLEAST THEY WILL HELP YPU BETTER AND NOT SHIP YOU A FAULTY PRODUCT”

Helpful Report

Posted 2 years ago

“Armani exchange jeans tear off in one month (1st time use). Ajio denied the any claim or return or hear anything about substandard quality they supplied.”

AJIO.com 1 star review on 26th March 2024

Helpful Report

Posted 2 years ago

“Very bad customer service Ajio se koi v saman prepaid nhi kharidna chahiye kyunki prepaid samam bina delivery kiye huye v ye delivery show kar deta hai aur complain karne par bolte hai apka saman delivered ho gaya, complain ka koi solution nhi krte hai”

Helpful Report

Posted 2 years ago

“It's not guaranteed that you're going to receive all the items for which you have made the payment. Either their own employees or their delivery partners will steal one of your items and claim that items have been delivered once you register a complaint.”

Helpful Report

Posted 2 years ago

“Very bad customer service I got a wrong size product When approaching to customer care they said it is non returnable No action they are taking Inspite of wrong size product. Too much dissatisfied with customer care”

Helpful Report

Posted 2 years ago

“Refund on an account which doesn’t exist”

AJIO.com 1 star review on 21st March 2024

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 2,158 reviews