AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,969 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 25th July 2025

660

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How many days do you take for delivery, your delivery is bad.”

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Posted 2 years ago

“I have ordered 2 kurti sets from ajio. They sent 2 cheap kurtis without pant and dupatta.. they refused to take return the product and I lost my 2200.rs.. worst fraud website ajio..”

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Posted 2 years ago

“Ridiculous, is the only word I could think of . Terrible service. I ordered a Kurtha and they sent be a cheap Saree with no label. And now the customer care refuses to take the return and give my money back because they said there is no label on the saree. I lost my 900+ rupees. I wanted to surprise my mother. But all I was doing was chasing them with emails with no luck. Such a SHAME.”

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Posted 2 years ago

“My order was not delivered and has been cancelled without my request. Delivery executive didn't contact me either. I already have a bad experience of not refunding my money. Worst app.. Don't use it people”

AJIO.com 1 star review on 29th August 2023

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Posted 2 years ago

“Worst worst worst worsttttttt exprience with ajio never ever recommend this app even meesho is better than ajio. They send bad quality of product and than dont take back by saying there is no tag even they dont send tag with the products. Bakwas ajio baan karo is app ko”

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Posted 2 years ago

“They send copy of some good brands and then don’t take them back even with original tags and bags.”

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Posted 2 years ago

“Ajio is one of the worst shopping app,which I never experienced before..don't ever shop or suggest anyone.”

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Posted 2 years ago

“U send defective product and during returns ur courier boy refuses to return.Customer care is worst no problem solving capacity always they repeat the same dialogue and in future will not buy any product and suggest everyone for the sane”

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Posted 2 years ago

“Worst shopping experience from AJIO. Don’t buy stuff from this site. Refund takes long time and the order is NOT shipped as promised. This is cheating and they have to face litigation .”

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Posted 2 years ago

“I am really disgusted with this e-business website. They don't even have an Understanding with their e-delivery partners.I bought a suit and It came without any tag. The quality of the suit was really bad so I put it for return 4 times, But the person went back without taking it saying that it has no tag on it. From where will I fix a tag on it, I kept it as it came to me. I kept on making the request, They too kept on saying sorry but without any resolution. so here I am uninstalling their website app and giving that good-for-nothing suit to one of my maid.”

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Posted 2 years ago

“The saree that I had booked online was not the one that I received today, you had delivered a pathetic one. I don't have time to return as I have to gift it to my friend's mom tomorrow. I will never ever recommend Ajio to anyone as it was a total disappoint to me.”

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Posted 2 years ago

“3rd class service by Ajio online shopping, myntra Amazon all are better then Ajio also Meesho is the best way to buy but ajio is worst service”

AJIO.com 1 star review on 23rd August 2023

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Posted 2 years ago

“Very worst experience shopping on AJIO.COM, I insists and request the people to never shop with ajio because 1. They never deliver in time 2. They don't allow us to cancel the delayed shipment. 3. I booked the shoe on 5th Aug but the date of delivery changed 4times but not delivered even after 18 days 4. Even after raising the complaint they ask us to wait for one week time to deliver 5. Poor customer care response I suggest the people not to shop on ajio.com it's waste of money, time and loss of patience I wish to give 0 rating in all but option is not there Thank you”

AJIO.com 1 star review on 22nd August 2023

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Posted 2 years ago

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Posted 2 years ago

“Ajio shows different price when product was added to bucket. There is some glitch in the system Please check the price s before otu finalize the order. This looks like a big scam to me. Be careful everyone”

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Posted 2 years ago

“Ajio and their pick up partner Shadowfax both are cheaters. They ask to return /exchange the products and then don't take the pick up and just keep sending messages 1st attempt 2nd attempt and then final attempt. People please don't buy any product from Ajio. They are just fooling people by showing offers.”

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Posted 2 years ago

“Dont buy from Ajio they have worst return/refund/exchange policy. My sister ordered a Ray ban sunglasses in one size and they delivered small. Even after all the hassle of sharing proofs with original packaging etc. They did not do anything. Worst commercial site to do any sort of shopping. Please avoid shopping from AJIO.you may try Amazon and Myntra,both are not fraudulent and are reliable with best emd user friendly policies.”

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Posted 2 years ago

“I had very pathetic experience with your delivery partner They misbehave with customer”

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Posted 2 years ago

“I have returned some of the products on july 29th but till today they are not been picked up and if i call to customer care they are telling me to wait fr 2 dys if i wait and again after 2 dys if i call them again they are telling me to wait further 2 dys this is going on and no proper response is getting such a shameless company ever seen”

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Posted 2 years ago

“Worst App. Even though the product is received in completely damaged condition they will arrange return with QC check required and you will never get your refund even after repeated reminders. They will just go on delaying your refund till you get fed up.”

AJIO.com 1 star review on 13th August 2023

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Posted 2 years ago

AJIO.com is rated 1.2 based on 1,969 reviews