AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,069 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

668

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order 2 frocks for my niece 6yrs And one heel Heel quality is good but not as comfortable as it shows in pictures and heel is lill bigger then mentioned One frock got delivered with worst quality to mrp of 2250 thoug got it in off for Rs.850 But still it is not even worth rs400 quality is very cheap and all the thread coming out Very much disappointed”

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Posted 2 years ago

“Worst shipping service, they takes 10-15 days to deliver product to the customer. nobody will wait 15 days.”

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Posted 2 years ago

“No professional company Don't buy anything no body listen after transaction. I bought a pair of shoes and requested for exchange,wrote many mails but no response. DON'T BUY THINGS FROM AJIO”

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Posted 2 years ago

“Ajio is fraud, I have order my prouduct when I tried to return it wasn't allowing me and for some product they return my amount to ajio wallet for that also not allowing me to use that amount. It's totally useless, I have wasted my money of amount 2000+. In some point it's good but almost it made me disappointed😔.”

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Posted 2 years ago

“Ajio dont have good service after paid they sent me dirty products and didn't return the product yet to me saying that i have address and phone number issue shameless people money wasted 😤😡🤮🤮”

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Posted 2 years ago

“I have returned product due to not fitting well but next day Ajio is sending message they haven't picked up the parcel. I have complaint many times but problem is not solved.”

AJIO.com 1 star review on 24th January 2023

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Posted 2 years ago

“Delivery faltu bakvas 8jan ka booking 24 tak to aaya nahi”

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Posted 2 years ago

“Bad services from ajio.com Courier not received on time as well they courier girl is using abusing language nd very rude”

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Posted 2 years ago

“Shram kro Ambani ji...Aapke Ajio se refund tk time par nhi aata...Etna logo ka peisa kha jate hai... Mujhe kabse khre 1-2 days me refund hoga ho nhi rha h...Band krdo Ajio chilli worst experience ever...Amazon flipkart meeso 100 times better hai ense...peise nhi dete wapas”

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Posted 2 years ago

“We order the shoes 10th of Jan, but still not delivered, we will try to multiple time to Ajio team, but no one take serious about this issue, it's very bad experience for delivery of the product.”

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Posted 2 years ago

“Is three any option to give zero star ? Vendor sends the product without tag and we realise when we open it. If you want to replace with revised size oops horrible experience If you want to return that guy will not pickup because tag is removed. I had sent nearly 10 emails and 10 phone calls. But their response is “sorry for the in convenience”

AJIO.com 1 star review on 17th January 2023

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Posted 2 years ago

“Refund not received”

AJIO.com 1 star review on 16th January 2023

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Posted 2 years ago

“This ajio is a scam. I have being scammed for rs2278 . i ordered a sneaker but they sent a dirty shoes which is worn out not even match with what i ordered. Worst app i ever ordered .on top of that customer services are not helpful .”

AJIO.com 1 star review on 14th January 2023

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Posted 2 years ago

“They r cheaters. Displays fake products n never deliver the same. Never refund the payment once made, even if the order is cancelled due to their own fault”

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Posted 2 years ago

“Worst product and not giving refunded money back don't do shopping from ajio”

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Posted 2 years ago

“ajio company delivery charge 128 per pcs but amazon n flipkart delivery charge almost 40 per pcs ye to loot hai. bahut kharab service”

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Posted 2 years ago

“Worst experience ever waste of money”

AJIO.com 1 star review on 6th January 2023

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Posted 2 years ago

“I purchased a pair of shoes and rejester for exchange which was to be done by 20 dec 22 but no replacement or any information till date. Worst customer service and after sales service from AJIO Plz respond 9646588915”

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Posted 2 years ago

“@AJIOLife Ajio is fraud e-commerce agency, i had first time order something in ejio store but not delivered my product to my account..and not refund my money...Ajio is chief company... Please don't give guarantee on ajio store. Order ID - FN0914305734”

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Posted 2 years ago

“Worst service from AJIO, after Soman days still not got refund amount, I suggest not to buy anything from AJIO very worst in all aspects”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 2,069 reviews