AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,960 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 25th July 2025

660

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst product and customer service, the actual product is not as per pictures shown, also the products are damaged, when asked for replacement or refund not getting replies, and they don’t pick up the phone, will not at all recommend this website for shopping anything.”

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Posted 7 months ago

“BIG THIEF BIG FRAUD TOTALLY CHEAPER..Mene 3 sweatshirt order ki or payment bhi kardi jab parsal open kiya only 1 sweatshirt mili..jab complete ki kehte hamne bhji hai..”

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Posted 7 months ago

“I had ordered a problem on 28 dec the delivery date was on 3 jan i had done upi payment the delivery was delayed the product i have not received yet today is 12th jan i tried calling the coustomer care giving a complaint on app they say wait for 2 business days and after that Nothin changes pls dont use this app its a total fraud”

AJIO.com 1 star review on 12th January 2025

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Posted 7 months ago

“Not allowing me to use my full wallet amount”

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Posted 7 months ago

“The customer care service is just pathetic. They keep giving dates and nothing is resolved. The order doesn't get shipped for 10days and you have to keep waiting and constantly keep contacting them.”

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Posted 7 months ago

“They are scammers - professional scammers robbing money.”

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Posted 7 months ago

“Worst customer service”

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Posted 7 months ago

“Customer care is worst. They misguide u at times . And size issues of footwear.”

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Posted 7 months ago

“I have bought tshirt from Ajio and Prepaid for it. And now in application i see that product shows it’s delivered but I have not received it. Even in the package they are telling it should come with the other one. It hasn’t. The package was not tampered which means they did not send only. And now after raising case with them they tell that they check everything is fine from there end and resolved the case. Now my money is wasted and i dont have the tshirt as well which i paid for”

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Posted 8 months ago

“Ajio is ver inefficient in delivering the order on time... and without delivering... the company itself puts it for return giving silly reasons.. like .. buyer not available or buyer returned the product.. it has gvn lot of stress.. people out there.. think twice... bfore ordering the product from ajio”

AJIO.com 1 star review on 8th January 2025

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Posted 8 months ago

“30 sarees were ordered 21 of them delivered 1 was cancelled , supposed to be received 8 . 1 month 100s of mails been sent with all explanation but only response in all of them delivered as per there investigation. Loss is 5500 rupees . Ajio is very disappointed and fraudulent service”

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Posted 8 months ago

“AJIO is a risky app the moment u buy anything online using ur card they can auto debit the amount from ur card with needing OTP Happened with me Suddenly I received a msg of 52518 rs debited from my account same vendor I shopped which was AJIO very risky I suggest no shopping with them”

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Posted 8 months ago

“Very bad support, my product returned on 26.12.2024, but still now payment not refund very bad online shopping portal”

AJIO.com 1 star review on 6th January 2025

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Posted 8 months ago

“Ajio is a big scam. One time they delivered fake Tommy Hilfiger jeans. One more time they delivered wrong Wrangler tshirt and the return process is worse than dealing with a government organization. So guys please stay away from Ajio as much as you can and shop from Myntra or Tata Cliq which are honest apps and true like their respective owners.”

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Posted 8 months ago

“Fraud company cheating with customer n talking of customer was cheaper.. I order 3 sweatshirts but I received only one..n the payment was I pay now they can’t solve it..Fraud Company”

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Posted 8 months ago

“I ordered an item on 22nd December 2024, with delivery expected in 3-4 days max. First, they delayed the delivery and i waited patiently. Then on same day 22nd of December they themselves cancelled the order. On checking with the customer support , they said the product had defect on quality check and so they cancelled. The refund did not come and they raised a complaint after 5 days on 27th December for the same. Today 06th of January 2025 and still refund not processed. By keeping the money of customers and torturing them, they are working like one of the fraud companies.”

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Posted 8 months ago

“very bad. never buy from this company.”

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Posted 8 months ago

“The worst scam ever. They change the products and take the orginal labels and put it on fake products. The worst customer experience. They do not even take the product back saying there in no Brand label.”

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Posted 8 months ago

“I ordered 2 t-shirts from Ajio, but when I opened the courier, there was only 1 t-shirt, and that too was of bad quality. Your delivery personnel do not allow you to handle the courier until the payment is made. This is cheating and fraud against the public on your site.”

AJIO.com 1 star review on 5th January 2025

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Posted 8 months ago

“Very poor service too much delay my order's I will never believe to Ajio 👎🏻👎🏻👎🏻👎🏻👎🏻”

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Posted 8 months ago

AJIO.com is rated 1.2 based on 1,960 reviews