AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,960 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 25th July 2025

660

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pair of Black shoes for my son 13-14 years but received small shoes White colour. Now ShadowFax and xpressbee didn't expect the return because I received wrong colour shoes”

AJIO.com 1 star review on 8th December 2024

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Posted 9 months ago

“Sending a defective n wrong brand product n not accepting return such a worst service providing ajio frm past 1yr ajio has become worst”

AJIO.com 1 star review on 7th December 2024

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Posted 9 months ago

“Worst shopping app I have ever experienced. Parcel receive nhi kra re ha delayed har bar na hi cancel kr re ha....”

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Posted 9 months ago

“Very very very bad experience. They don't allow you any refunds. If by chance you buy a bad quality product then you will not get any option to raise request for refund”

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Posted 9 months ago

“Very bad experience. I purchased an article which didn't have any tag attached to it when I received, so I made an exchange request for it and found that the receiver executive was not ready to pick up the order back for exchange as it wasn't having any tag attached to it. Now, this is really ridiculous and kind of a fraud you people are doing. Though it's not a very heavy amount but still it somewhere in a bulk affecting the people.”

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Posted 9 months ago

“Very bad experience from ajio... They didn't transfer the refund and claim that they transfer but they didn't ... Evn I shared my state ment to them but still they didn't response any positive response”

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Posted 9 months ago

“Very bad experience from ajio ordered a Red Tape shoes on 24th Nov24 and they promised delivery date was 28th Nov24 . Now 5th December still Item not received and Payment not refunded. Even though i raised complaint 2 times there no response from customer care.....”

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Posted 9 months ago

“I ordered from they sent me 2 same product. And that was very bad quality. After many time request they did not returned. They cheated me very fake co. I never recommend...”

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Posted 9 months ago

“Very bed quality deliever so don't buy the product from ajio app”

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Posted 9 months ago

“Very bad experience from ajio ordered a shoes from redtape and ajio peoples be are like we don't provide any support to you kindly cal redtape team and redtape team be like we can't provide any support.”

AJIO.com 1 star review on 2nd December 2024

Helpful Report

Posted 9 months ago

“SINCE 3 days daily I’m ordering attires After selecting the items page not opening telling that fetching please wait!!!! THRICE I TRIED TILL THAT OFFERS VANSIED…… SORRY 5/10☹️NOT EXPECTED”

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Posted 9 months ago

“I have ordered Nivea Body Lotion on 6/11/2024 Still not delivered I applied for cancellations in mean period of time for 10 times atleast. Not even able to cancel my order. I need my money back and i really don't want your product. Kindly do the needful as soon as possible. Attaching photo for your reference. Thank you.”

AJIO.com 1 star review on 30th November 2024

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Posted 9 months ago

“I have ordered a top and due to some cash issues I had to cancel it. I still haven't received my refund almost a thousand rupees. I've contacted the ajio customer care a million times and I receive automated emails and even the call is automated. They don't provide good customer care and they don't care about anything. I tried sending a grievance email, still I receive the same automated mail.”

Helpful Report

Posted 9 months ago

“Fake online site I ordered 3 products and got just one out of it. After raising the issue they resolved it stating all 3 products got delivered in same packet.Now not ready to check also. Complete scam and big time looters.Dont buy from here”

Helpful Report

Posted 9 months ago

“Ajio is fraud and there client are making scam pls don't purchase the product as they won't give refund”

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Posted 9 months ago

“Cash on Delivery should be an option; it’s frustrating that prepaid orders are often the only choice. Additionally, the limited options for exchanges are a problem. Sizes tend to sell out quickly after delivery, so if you want to exchange a product you like, you often can’t because the sizes are unavailable, leaving you with only the option to return it.”

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Posted 9 months ago

“Worst policies very bad experience bad quality products”

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Posted 9 months ago

“Refund issue”

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Posted 9 months ago

“Really bad experience i have with ajio service....he gave much more time to provide customer service....according to other online platform....what the see online product and what they provide to customer.... they provide totally different product and sometimes they provide wrong product wrong color ...i'm totally bad experience with ajio serivce and products and in future i'm never shopping with this website ...”

Helpful Report

Posted 9 months ago

“From last 5 days I have been harassed by tha assigned logistic team, delivery logistic, I have complained to logistic team as well as with ajio guys. They are just delaying the things. Pick up is done today as I have informed to ajio tean as well as delivery logistic team, still they have not updated and later updated with pick up failed. Such negligence is not acceptable. They have also asked for adhar card xerox. When I said for what reason you require then delivery logistic executive ran away. What kind of fraud can take place you can understand. Kindly look on his matter and resolve the issue ASAP.”

Helpful Report

Posted 9 months ago

AJIO.com is rated 1.2 based on 1,960 reviews