AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,969 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 25th July 2025

660

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to inform you all that this app is a big vogues scam app they don’t have respect towards there customers I have placed a order with them which is delayed more then 6 times and there customer support team tells me a same story every Highly disappointed from Ajio”

Helpful Report

Posted 1 year ago

“Wrong colours , totally different colours , different products . I want to return but I don't beleive that my money came back . Maintain correct photography . And enable reviews of the products by customers only ratings are visible. Very bad experience.”

AJIO.com 1 star review on 5th November 2023

Helpful Report

Posted 1 year ago

“The return policy is really fake here. No concrete customer care to talk to. For my return request, nobody came to pickup and I just got message pickup attempt failed 3 times.”

AJIO.com 1 star review on 4th November 2023

Helpful Report

Posted 1 year ago

“Worst experience ever with Ajio. I ordered Steve Madden heels for ₹5000 and dune London heels and shoes for ₹2500 and ₹1000 respectively, all three of them in discount. I received fake products as the quality was so cheap that the glue on the footwears was visible and they were extremely low in quality. The return was obviously refused and within 6 months my order history was also deleted. My reviews for the products were also not published.”

Helpful Report

Posted 1 year ago

“Worst experience ever.. best scam company in the world”

AJIO.com 1 star review on 2nd November 2023

Helpful Report

Posted 1 year ago

“very bad aap for online shopping. Because I bought a product from your app or paid for it in cash or online but the online payment has not yet reached your account, that's what you say but it is showing as settled in my phone pay app.”

AJIO.com 1 star review on 31st October 2023

Helpful Report

Posted 1 year ago

“Guys this website AJIO is one of the worst website . They will send you wrong product and when you raise return request they will not send refund nor correct product. It looks like a scam for me . This happened with so many customers but they are not at all bothered to solve the issue.”

Helpful Report

Posted 1 year ago

“I am really disappointed with ajio's handling of my refund. I am a regular customer of ajio for past 3-4 years. I had ordered items worth Rs.5000/-. The order was cancelled and refund initiated but I did not receive the refund. When I reached out regarding this I was asked for bank statement. How illegal is that. On top of that I am told that they can not do anything if statement is not shared. What does that mean?? can't you call up bank and ask status of your own ARN. You have full team to support customers not to hassle them.”

Helpful Report

Posted 1 year ago

“Worst app ever. They send you wrong product with wrong sizes and a completely different product then what is pictured and then refuse to return as well stating they sent the right product. It’s a scam, don’t buy from this website.”

Helpful Report

Posted 1 year ago

“Poor quality products, on cash delivery they are asking for extra amount. But already they’re cutting delivery charges.”

Helpful Report

Posted 1 year ago

“I have ordered a plazzo set of 1100/-Rs but I have recieved a cheap quality nighty.I also talked with the customer service they too did not respond at all...ajio people are stupid people they don't have mind at all sending wrong products and making false statements that they have shipped correctly and not at all responsible to the customers they didn't accept the return.I have lost my money. Who is responsible for my money.(ajio is a worst app)”

Helpful Report

Posted 1 year ago

“I am really warning the customers not buy from Ajio. They send the wrong items other than that is given on the website and make the customers suffer by not initiating a return. They have no proper customer care and have high prices for their products.”

Helpful Report

Posted 1 year ago

“Delivered wrong product (some thing complete different ) of Vary poor quality . After 10 calls they initiated return pick up . I emailed them too . No reply of email by customer care . Ordered on 9 th , delivered on 14th ,return pick up on 19th still waiting for my refund amount even after all most 10 days of returning product . They are keeping your money with them for almost 1month when return required for your order . Very time consuming and energy draining service . Don't use this e commerce platform .”

Helpful Report

Posted 1 year ago

“Ajio is run by a bunch of thieves who are working in tandem with scam delivery partners. My order is with them since 8th october. It is still not delivered. They wont even cancel it and give a refund saying i need to wait till they resolve my complain. So its been a month they have taken my money and done nothing. Bunch of assholes”

Helpful Report

Posted 1 year ago

“AJIO is a fraud.I bought a gift card from their website worth Rs. 3000. My account was debited but I did not get the gift card. I have writing to them and calling them to get my money back but their customer care just keeps giving stupid platitudes. Never will I buy anything from ajio again”

Helpful Report

Posted 1 year ago

“Stupidest ever ecomm website I have encountered in my life. They initially said they would deliver on 23rd october. Then said the promised delivery date was 25th october. When I called on 25th Ocotober their dumb customer service said they have raised a complaint and that I will receive an update before 31st october. You might feel like pulling your hair if you talk to them. Order number: FN1575402849”

Helpful Report

Posted 1 year ago

“No return possible if they send wrong item. Please be very very aware and throughful before ordering.”

Helpful Report

Posted 1 year ago

“This is the most pathetic company I have ever dealt. One of my parcel is delivered but not updated on their app due to which Ajio is not accepting the returns. Horrible customer care team with no understanding of the issue. #fail#cheaters”

Helpful Report

Posted 1 year ago

“What more you expect from the house of Fraudsters. Ajio is there new way to harass us. They will lure you with promises, stay away from it”

Helpful Report

Posted 1 year ago

“I had made an order for shoes while ordering the app showed a deliver date of 19 Oct 23 and after payment I received a different promise delivery date of 21 oct . It is complete Miss commitment and fraud with consumers . I would request consumer not to order any urgent product from Ajio app as they are frauding customer this way.”

AJIO.com 1 star review on 21st October 2023

Helpful Report

Posted 1 year ago

AJIO.com is rated 1.2 based on 1,969 reviews