AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,142 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have delivered wrong products and after complaining they aren't ready to refund and proceed with a return. Pathetic service. There is so service provided to the customer.”

Helpful Report

Posted 1 year ago

“I have ordered for 3XL women suit and you sent M size. It was a gift , Ajio has ruined it all.”

AJIO.com 1 star review on 15th June 2024

Helpful Report

Posted 1 year ago

“Very pathetic service. Never going to buy things from AJIO.”

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Posted 1 year ago

“my products not dilver on time all through you are screening the date some how dilvery date is near you are change the status of dilver .. totally not to dilver on tym.. also abhi bi vo dilvery me delay hi show kr rehe hai .. upr se aap customer care vaale ai use krke customer se baat tk nhi krne de rehe taaki me unnko bol sku ki kuu muje abhi tk mera project nhi mila hai”

AJIO.com 1 star review on 14th June 2024

Helpful Report

Posted 1 year ago

“If possible to give in negative I'll give that. Very pathetic service. I have ordered a suit they have delivered me a saree and now saying that they have delivered right product. I'll never ever buy from ajio. Not accepting their fault and pressurizing you take that product. How can they justify that they have delivered right product.”

AJIO.com 1 star review on 13th June 2024

Helpful Report

Posted 1 year ago

“Worst app ever.they will provide you incomplete order and then they will cancel your return..after making so many call”

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Posted 1 year ago

“I will give them zero if possible, recently lost 7000 rupees because their courier partner picked up the stuff and it was not returned, raised the complaint, without any resolution. They have no system or checks in place to protect the customer, terrible service !”

Helpful Report

Posted 1 year ago

“very poor service I am ordering before 30 days but order not deliver till now”

Helpful Report

Posted 1 year ago

“Take it as I'm writing to AJIO so I could be honest. Dear AJIO Team, Wow, just wow. You guys really outdid yourselves this time. I placed a prepaid order for a pair of sneakers from my long-time wishlist during the big billion sale. You know, the sale that had me staying up late, refreshing my browser like a maniac to snag those sneakers I've been eyeing for ages. Fast forward 15 days—fifteen excruciating days of anticipation—only to receive a note that my order was canceled with a casual "sorry for inconvenience." Oh, but the plot thickens! The sneakers are now out of stock. Isn't that just the cherry on top? One would think that in a first-come, first-serve world, my dedication to shopping on your platform would be rewarded. But no, AJIO seems to operate in a different dimension where customer satisfaction is a mere myth. This isn’t my first rodeo with your stellar service. I've had the pleasure of experiencing such bitter disappointments before. If you can’t handle the customer flow during a sale, maybe it's time to reconsider what exactly you're serving in the market. Because it's certainly not a reliable shopping experience. Thanks for turning my long-awaited shopping joy into sheer frustration. You never fail to surprise, but always in the worst possible way. From, A (now very exasperated) customer”

Helpful Report

Posted 1 year ago

“Bahut let delivery hoti he yrr”

AJIO.com 1 star review on 12th June 2024

Helpful Report

Posted 1 year ago

“Very bad service no response from the support when you face product related issues”

Helpful Report

Posted 1 year ago

“Ajio is fraud. I ordered a lee cooper jeans and ajio sent me dnmx jeans and when I call, customer care executive told me that we shipped the right product. We can't do anything if you received a wrong product.”

AJIO.com 1 star review on 11th June 2024

Helpful Report

Posted 1 year ago

“Ajio is scamming their customers it’s been twice I order 3 pair of sandals only one product was same as I order the remaining two one was different product one was worn out never ever shopping from ajio so disappointing Il add a picture as well what I order vs what I got”

Helpful Report

Posted 1 year ago

“Very bad 👎👎 experience Product is fake Not refundable Not exchage options are available on app Very bad I will never order on ajio app I am so upset for last 4 days every day they said we will contact you with in 48 hours But not any response मै सभी को एक ही सलाह दूँगी कोई भी यहाँ से ऑर्डर ना करे l आपके पैसे मारे जायेगा”

AJIO.com 1 star review on 10th June 2024

Helpful Report

Posted 1 year ago

“Worst delivery service and worst customer support. They missed to deliver product and showed product delivered, and after me raising multiple requests they refunded me money by wasting time for many days & increase in product price. Such a bad strategy. Even raising multiple complaints regarding same issue all customer service don't respond properly. Despite their mistake they don't compensate and they just give me answer, please wait.Never experienced such a worst customer support. Such a pathetic experience.”

Helpful Report

Posted 1 year ago

“Worst experience with ajio and customer care”

Helpful Report

Posted 1 year ago

“Do not buy from Ajio website they are fraud .I buy a product and paid buy I have not recived the parcel and they show parcel is delivered. So do not buy from Ajio they are fraud”

Helpful Report

Posted 1 year ago

“I received a defective product from ajio and it's been few days now they are just playing mail game and not taking my matter seriously.”

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Posted 1 year ago

“THE MOST RUBBISH COMPANY , The SHITTEST COMPANY, THE WAY THEY CHEAT CUSTOMERS WITH PRODUCTS, THEY NVR DELIVER PRODUCTS N ON QUESTIONING THEY SIMPLY UPDATE - “DELIVERED MENTIONED” NOTHING CAN B DONE. THINK BEFORE ORDERING.”