AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,070 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

668

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My account has been hacked and money is missing from my ajio wallet still no customer care is answering it’s a fraud worst thing ever”

Helpful Report

Posted 4 years ago

“On prepaid orders they show delivered without actual delivery of product.”

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Posted 4 years ago

“They suck ur money, time and energy! I ordered a women's night suit n got men's tshirt! Can u imagine? Then for return they didnt come that easily, kept on updating status as I am unavailable in my home! Come on!! Then after returning, 10+ rupee of my refund money went into some ROne wallet, which i dont even know, which was nowhere mentioned in their terms. Simply put! Ban this app yar cha!”

Helpful Report

Posted 4 years ago

“WORST ONLINE SHOPPING APP AJIO.Worst Return service POOR quality . NEVER BUY from AJIO Ajio reject the return with irrelavant reasons . They send products with out tag and reject saying there is no tag. Products quality extremely poor. Customer service do not give necessary support. Had to call 6 times and mail daily to return a faulty product. Till now return is not successful.WORST online shopping experience. Products, quality service nothing is good, NEVER BUY FROM AJIO”

Helpful Report

Posted 4 years ago

“Hello, maine 24 August ko shirt oder kari thi aur abhi tak wo shirt deliver hi nahi hui hai… maine 3 baar customer call se queries ki phir bhi koi solution nahi hua… ab na hi mera order hand over ho raha hai aur na hi mere rupee refund ho rahe hain.. ‘AJIO ‘ sabse bekaar hai … worst online shopping merchandise…Main to kabhi shopping nahi karunga AJIO se aur me sab ko suggest karunga ki aap log bhi na karien 🙏🙏🙏”

Helpful Report

Posted 4 years ago

“I bought a pair of kolhapuris from their brand Indie Picks. Only within 20 days it got molds and fungus all over. I did not wear the kolhapuris even once nor did they come in contact with water. All my other leather footwear is doing fine even during the peak rainy season. I sent them emails with pictures of the product and did not receive any response or apology for the waste of my money. Definitely not buying anything from AJIO again! Horrible experience. 0 stars!”

Helpful Report

Posted 4 years ago

“I am facing an issue with the exchange/return product through Ajio app. I have been writing emails to them regarding this. They are not taking back a product due to their so called unclear return policy. There app doesn’t allow me to return an item which is already under “exchange” request. I have written to them 4-5 times to explain this. There insufficient customer care team just sends a copy-pasted email as a reply, without understanding the meaning of what I have written. There is nobody picking up the phone call either.”

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Posted 4 years ago

“I returned a shirt on 16 August, today is 21 September but my refund is not received yet. I called 6 times, emailed 10 times but there is no reply from Ajio.”

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Posted 4 years ago

“Useless app...all the customers who lost your money,let us tweet,let everyone know about this app through facebook and twitter.Its our hard earned money,which they are not returning.we need to take action.I read the reviews, everyone is facing the same problem.we need to act immediately.”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“Ajio is a worst app. I had purchased few items from ajio, which was a prepaid order, suddenly a notification was sent that few of my items were cancelled. They have not even done the refunding of the items completely. Cheep app pls don't waste ur money here.”

Helpful Report

Posted 4 years ago

“Its a waste site I have ever seen. When I ordered a product but not delivered properly..its worst product too”

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Posted 4 years ago

“Worst app never buy... I ordered superydry hoodie on 5 th sep. Ab return nahi ho Raha hai due to mrp tag not attached there ham Kya Kare isme”

Helpful Report

Posted 4 years ago

“I do not see any option to write feedback on products quality in AJIO app. Not worth products”

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Posted 4 years ago

“My order no is FL0246602794.i didn't still receive my refund amount..and my other order got cancelled on its own,and I still didnt get my refund amount.kindly respond.Same thing happened with my other orders too.Serious action will be taken,if I don't get my refund amount...such a bad service.its the customers hard earned money,which you are neglecting..”

Helpful Report

Posted 4 years ago

“It's the most customer unfriendly site ever!The clothes are low quality. If you wish to return u r in a soup.You get multiple automated calls telling we have tried to pick up the item.But ,they never turn up.U end up keeping the cloth u don't like and losing ur money!Please don't order from this fake site”

AJIO.com 1 star review on 17th September 2021

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Posted 4 years ago

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Posted 4 years ago

“It is good until unless you are ordering something with less amount. Refund process is very long. No assurance whether you will get your money back or not. Also customer care calling number is not in operation only option is mail. You will get reply may be in 2-3 days. I had issue with return and refund process. For one of my product i created return but it was not accepted by pick up executive as it was not accepting any code. Although product was unused and with all the tags. After that also it was showing ready to pick up in app and after some days my return request got auto cancelled. Also for one of my other product it is showing refunded without any refund”

AJIO.com 1 star review on 16th September 2021

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Posted 4 years ago

“I purchased gold coin one month back ie on August 14th , they didn’t deliver the product and also they are not refunding the money”

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Posted 4 years ago

“ajio is worst ecommerce dont buy any thing from this site”

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Posted 4 years ago

AJIO.com is rated 1.2 based on 2,070 reviews