AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,975 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

667

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered tshirt & capri (nightwear) fir the first time front. Thus site AJIO, on COD. After so long what I receive is only tshirt,even on packing capri was mentioned! It was my worst experience with AJIO. I don't believe they have such big online market & they are so careless, worst service they are providing to customers! Even I paid full amount, as I ordered! For return they take less then 24 hrs, on same time of refund they took 1 week, still waiting for it!”

Helpful Report

Posted 4 years ago

“Hi. I was supposed to receive my first order from Ajio today. I got an email sometime ago saying my palazzo had been delivered. To whom? It has been prepaid for, and I received an SMS with a delivery code, but no delivery person came here. Where is my product? Compared to veterans like Amazon, Ajio has proved how unprofessional it is!!! And your help line or website do not have options for this issue...of misplaced delivery. If I do not see this matter rectified, you know what my feed back to friends and family will be about Ajio! Avoid it!”

Helpful Report

Posted 4 years ago

“We got fault size put for return still pending they have done printing mistake still they blam us !!!!!so bad experience with ajio !!!!stop purchasing!!!alot time we call but no response”

Helpful Report

Posted 4 years ago

“As the name AJIO, I had expected high quality of the Pepe Jeans denim I bought.. in the present scenario we don't go out much so didn't get the chance to wear the pair.. when I did after 2 washes only the elasticity of the denim between the legs is all wrong as can be seen in the pictures.. horribly wrinkled already.. what else do I say about your quality.. Deeply unhappy.. Co. has no value for customers or their money..”

Helpful Report

Posted 4 years ago

“Worst customer care service.. I gave a return option since the quality of the product was horrible.. they dint give me any response for it. I’ve written many mails and tried calling also.. they couldn’t arrange for a return and refund me.. the person who came to pick up my dress for return was very rude and did not agree to take the return tho the dress was completely packed and had all tags.. they wasted so much time in sending computer generated mails. The 30 day return period got over.. very useless.. horrible ppl.. never gonna shop from ajio again and would refer my friends and family not to use this stupid app too.”

Helpful Report

Posted 4 years ago

“For buying cheap product Ajio is a good platform, You want to waste your money and time and get fooled use Ajio, because sellers are very cheap In this platform”

Helpful Report

Posted 4 years ago

“Ajio does not deserve 1 star as well,, don't even bother about shopping here,, they show 80% discount and finally the check out page does'nt open itself,, even it opens amount will be revised and shows higher amount.. fake app..”

Helpful Report

Posted 4 years ago

“Stay away. You are better off with Amazon and flipkart. Using Anil means risking your money.”

Helpful Report

Posted 4 years ago

“AJIO.COM IS WORST SHOPPING SITE. VERY POOR CUSTOMER CARE SERVICES. HACKER EASILY HACKED YOUR ACCOUNT WALLET CREDIT. GUYS BE ALERT DON'T GO WITH AJIO.COM. WORSTED SHOPPING SITE . MANY CUSTOMERS HAD COMPLAINT HISTORY.”

Helpful Report

Posted 4 years ago

“They took my money and now when I want to return my product they aren't responding to mails or calls . First of they sent a completely different product than what was asked for . They take more than 10-12 days to get it returned or exchanged and now they don't take it back saying the code doesn't match .”

Helpful Report

Posted 4 years ago

“Hi Team, I have received low fabric quality product. After following up for three weeks I have not heard back. Please don’t shop in Ajio.”

AJIO.com 1 star review on 28th June 2021

Helpful Report

Posted 4 years ago

“Ajio is the worst of all, don't even deserve a single star.It cheats with the customer. Though I ordered for a branded indie pick kurta but received a cheap non branded one(completely different from the displayed image of the site). When returned it they declined it by saying it is a non ajio item. Only visit ajio if u want to loose money,trust and peace of mind.”

Helpful Report

Posted 4 years ago

“Never Buy from Ajio..Never trust them..Its like money chain company..if you are lucky you will get your orders delivered..Once you have an issue like product not delivered,product not dispatched or return request..Then gone..Your money and time will be wasted..thye will loot it and will vanish..Worst customer care..they will simply close the tickets without resolution...its not an isolated case.”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“Horrible services delivered item after 3 weeks where it has to deliver in 7days and finally they sent me wrong product and refund process is night mare I called nearly more than 10times spending 10hrs for return process and still no one responded properly and picked up refund product .Unfortunately I m men and they sent me women product 😜”

AJIO.com 1 star review on 24th June 2021

Helpful Report

Posted 4 years ago

“One of the worst experience I had... I had ordered for Lee Cooper Formal Shoe my Order Id : FL0263442036/317578761... They delivered a Damage product and I raised a request for return in APP from there they have made my life HELL... Every day I am receiving at least 5 IVR calls which says ''Sorry we were unable to pickup and ask for reschedule or Cancel. Till now I have received more 100 calls no one came for pickup nor anyone is bothered to resolve my issue …. Please don't buy anything from AJIO one of the worst service. Not Recommended”

Helpful Report

Posted 4 years ago

“Not even close to what products look like in the picture. The quality of the material is something like you'd never wanna wear. Never been so disappointed with online shopping experience ever. Had to return 4 out of 5 tops I ordered. I'm a person who would still consider irrespective of the size, colour, change in style but this top's material and the way it's manufactured is very cheap.”

AJIO.com 1 star review on 21st June 2021

Helpful Report

Posted 4 years ago

“Fake products.. I will never ever buy anything from ajio”

Helpful Report

Posted 4 years ago

“AJIO delivers fake and defective products . Bought a Tommy Hilfiger belt and they had sent a duplicate one.”

AJIO.com 1 star review on 16th June 2021

Helpful Report

Posted 4 years ago

“I am regular coustomer Order so many clothes. But when we are in problem with the product. There is not coustomer care service. Fed-up with this Waste of time and money No more ajio”

Helpful Report

Posted 4 years ago

AJIO.com is rated 1.2 based on 1,975 reviews