alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,695 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,695 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend. We are so impressed with the outdoor kitchen cover ALCO fabricated for us. This was an extremely complicated job - the outdoor kitchen has 4 sides and multiple elevations. Yet the heavy-duty cover fits perfectly and looks great. Fit, fabric and customer service are all superb.”

Helpful Report

Posted 5 years ago

“I ordered a cover for one part of my outdoor sectional furniture to see how it would fit and I'm so pleased with it that I'm in the process of ordering a cover for the rest of my set. First of all, ALCO was in constant contact with me to make sure all the dimension were correct ensuring it would be a correct fit. When the cover arrived I was very impressed with the quality of the material and it was really easy to cover my furniture. The zipper was a great addition which makes it easier to quickly pull the cover off. I'm very happy with this purchase and can't wait to get this for all my furniture.”

Helpful Report

Posted 5 years ago

“The quality of the fabric is excellent. It is heavy and thick and appears like it will take years of weather abuse. The fit is exceptionally good. Getting a zipper is a nice low cost extra that you do not even need because the cover dimensions are perfect and it easily slips over the furniture. I ordered one cover and after I received it I decided the quality was so good that I ordered a second cover. Customer service is excellent. My second cover arrived damaged. I sent an email with pictures and received new cover few weeks later.”

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Posted 5 years ago

“Excellent product”

Helpful Report

Posted 5 years ago

“We received our new covers today. They arrived so much sooner than we had anticipated. The communication with Alco from the first day of our order was outstanding. They verified any measurements in question and stayed in contact with us. The covers are perfect. We would highly recommend Alco for all of your custom cover needs. A quality product from a quality company!!”

Helpful Report

Posted 5 years ago

“I can’t even begin to describe how pleased I am with this amazing custom cover. It fits beautifully and has already been put to a couple mighty tests on the Carolina coast. It was worth every penny.”

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Posted 5 years ago

“Just put our 2 new umbrella covers on our pool umbrellas today They look great. Our old covers were pretty chincy and they looked it. These are very attractive and are a nice addition to our pool complex here at our Condo development.”

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Posted 5 years ago

“These people are awesome--I got my outdoor furniture covers within a week before the first snowstorm hit---I was so happy. Covers are thick and durable. My kid helped me put them on---and they fit perfect!”

Helpful Report

Posted 5 years ago

“I love the custom covers for my wooden spool tables. They are constructed with superb quality material and fit perfectly. I would recommend this store to family and friends because they provide expert workmanship. Can't find that quality at big box stores. It exceeded my expectations. Staff are friendly and extremely patient.”

Helpful Report

Posted 5 years ago

“Monica gets 7 stars, for being patient with us, she answered all our questions and guided us to select the right cover for our custom grill and custom fire pit. Received both covers exactly as Monica had prompted.Quality service oblong with quality product. We probably called Monica 15 times and each time a smile and pleasantness was awaiting us.”

Helpful Report

Posted 5 years ago

“Perfect product with perfect service! I’m completely happy with my cover. It was easy to make the required measurements and the staff was very detailed and professional. The entire process was quick and easy, from ordering to receipt of the product. Quality is outstanding (we ordered the thicker option for longer preservation in harsh temperatures and rain). Best of all we found the price very reasonable. Order one today; you won’t regret it!”

Helpful Report

Posted 5 years ago

“We have a curved sectional that needed a cover to protect the cushions and ALCO delivered perfectly. I used the easy to follow measurement guide and it fits great. The material is very durable yet easy to remove when needed. We are very pleased.”

Helpful Report

Posted 5 years ago

“Their custom design work was great - I sent them some photos of the furniture needing a cover and we had a well communicated back and forth about measurements for the cover. very reassuring. and the gray material we've gone feels like high quality.”

Helpful Report

Posted 5 years ago

“We recently had benches that are attached to our deck refinished. WE live in Colorado where we have severe winter weather and blistering sun at 7000 feet elevation in summer. We were looking for covers for the benches. Since the benches were custom made nothing on the market would work. ALCO was able to take our measurements and make perfect covers that are UV and waterproof protected. Good work!”

Helpful Report

Posted 5 years ago

“The best by far, custom fit to size and I sent and photos of grills also. Material is top of line. Order arrived early. We own 5 BBQ'S will be ordering for the last 3 we need.”

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Posted 5 years ago

“We have ordered custom covers for our outdoor pallets racks and everything arrived as described. There was delayed do to Covid but the product is fantastic.”

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Posted 5 years ago

“Ordered several custom covers. Very well made.”

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Posted 5 years ago

“We recently purchased a large custom cover from ALCO Custom Covers and we absolutely love it. We have messed with tarps and straps to cover our freight container for years and the ALCO cover saves us a ton of time....we drop the cover on, zip it up, cinch the built in bottom straps and hit the road. Wish we'd have found out about ALCO a LONG time ago. Great quality and looks amazing.”

Helpful Report

Posted 5 years ago

“Very well made, quality materials and excellent fit. Very pleased.”

Helpful Report

Posted 5 years ago

“It took week's to get our cover made. I send measurement's after measurements The cover arrived and it did not fit right around our tall faucet. The faucet pulls the 2 burner cover to the right so it doesn't fit. I know custom covers are not refundable...lesson learned. Customer service was great during the process.”

Helpful Report

Posted 5 years ago

alcocovers.com is rated 4.9 based on 1,695 reviews