Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,338 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

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Metrics

2.5

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff great products lots of savings compared to other super markets”

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Posted 6 years ago

“Such great value for money on so many things. As a family of 7 to be able to do our weekly shop for about £100 is great for our wallet!”

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Posted 6 years ago

“I find their prices attractive. some of their products are not only cheaper but exceed the quality of other supermarkets and I always find the people on the checkout friendly, and helpful. They must be treated well by the store as they never seem bored or disgruntled.”

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Posted 6 years ago

“Excellent prices, good deals to be had and free delivery when you spend £20 which is definitely a good deal x”

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Posted 6 years ago

“It was really cheap but the food is very good”

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Posted 6 years ago

“Great quality item, low prices and as good as all the other leading supermarkets! I shop at aldi every time now”

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Posted 6 years ago

“Great food great prices”

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Posted 6 years ago

“Great staff at Thornton liverpool branch, nothing too much trouble for them. Happy bunch, nice clean shop.”

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Posted 6 years ago

“Very reasonable prices. Top quality meat. Excellent fruit and veg. Very polite staff.”

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Posted 7 years ago

“I always get what I want at Aldi, also every thing is so cheap and fresh and staff are so pleasant and helpful.”

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Posted 7 years ago

“Great service and prices.”

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Posted 7 years ago

“Great value”

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Posted 7 years ago

“They have such a wide range of items that are always cheaper than other supermarkets, the food and beverages are great quality (even nicer than leading brands I've found to be honest) and the fact I never burn a hole in my wallet for stuff I know I will enjoy always leaves me feeling i'm doing my shop in the right place.”

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Posted 7 years ago

“The new store in High Wycombe is a welcome addition to the area. The meat is excellent and the prices mostly lower than other supermarkets for comparable foods. The smoked gammon is outstanding and British!, I will be driving the 6 miles to this store passing Tesco on the way in the future.”

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Posted 6 years ago

“Shopping in Aldi is always a pleasurable experience. There's a great range of food, we particularly like the continental selections. The staff are always helpful, charming and polite and the speed of getting through the checkouts is brilliant. And, this morning I realised that I had mislaid my purse and phoned to see if I'd left it in the shop, I had, and it had been put in their safe - thanks very much Aldi x”

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Posted 6 years ago

“Found Aldi vert good value ,long date life better than Marks and Spencer’s got fed up going back to Marks and giving products back gone off ,well done Aldi that’s why I keep going back AND. Saving MONEY try Aldi you won’t be disappointed.”

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Posted 6 years ago

“I shop at Aldi in Newark, can’t praise the staff enough, happy, friendly and always helpful, I wouldn’t shop anywhere else”

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Posted 6 years ago

“I recently bought an air tent from Aldi, but was very unimpressed with it. My husband lost the receipt, and we paid cash. I doubted very much that Aldi would help us, but when I rang customer services, they were amazing and the tent was refunded with no fuss at all, I was incredibly impressed.”

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Posted 6 years ago

“All the one star reviews are written by one person! Lol”

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Posted 6 years ago

“Used to do all of our Shopping at Sainsburys but not anymore! The Food quality is just as good and costs are pretty much half. I ve also noticed from shopping with the Coop that it's the exact same stuff just different packaging.”

Helpful Report

Posted 6 years ago

Aldi is rated 2.5 based on 1,338 reviews