Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,338 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

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Metrics

2.5

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy, helpful and efficient staff, I have never ever been disappointed by the quality of product for the bargain price.”

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Posted 6 years ago

“Quality food at decent prices, always shop here. Convenient layout, disabled friendly, polite well mannered employees.”

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Posted 6 years ago

“Ordered a guitar online, came within a day.”

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Posted 6 years ago

“Sarah Aldi, Old greens norton road, Towcester. So extremely helpful, pleasant,and a pleasure to be served by. Many thanks Aldi, most of your staff do care.”

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Posted 6 years ago

“Can I just say I have enjoyed yr mince pies the most out of a little survey I done myself with stores and makes and found yrs the most tasty holly lane mince pies and the pastry was crisp and tasty , thank you Aldi Crawley store and staff r very nice too 👍”

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Posted 6 years ago

“Thorne store staff are all amazing especially Karen and Sarahfor being so helpful 😀”

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Posted 6 years ago

“Went in shopping today and forgot my squirty cream. Karen on the till asked a colleague, Sarah, if she would fetch one to the till. She fetched it with a smile. That was amazing CustomerService at the most busiest time of the year. Can’t thank them enough🤗🤗🤗😁”

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Posted 6 years ago

“Thank so much to Liza stack'er at Glascote Rd store at Tamworth. This lady went out of her way to help me in store with my Foot Long Pigs in a Blanket. Always great to shop at Aldi.”

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Posted 6 years ago

“Towcester store is the best Great staff and the new refurbishment is amazing.”

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Posted 6 years ago

“I had a wonderful experience ordering my groceries I ordered midnight they said it will be here between 10 and 11 am it was way earlier I was very happy it was right on time to make my daughter her breakfast and pack her lunch for work Angela the delivery lady was very courteous she bring the groceries and told me be carful they heavy I responded don’t worry I’m used to lift heavy stuff but it was very nice of her always everything so fresh the prices are incredible perfect for my budget the products always awesome no hydrogenate oils artificial colors I’m a shopper from Aldis years ago since they come to the area lines are long and crowded at times only one or two cashiers but is worth the wait highly recommended 👍😊”

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Posted 6 years ago

“Would just like to say Aldi’s staff in Cupar in fife are the best always go the extra mile 😍”

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Posted 6 years ago

“I see a lot of negative reviews for aldi , for me I love the stores, it’s cheap and good quality and people moan about the efficiency of there staff at the tills, in Asda I have to que for ages because the staff are so slow. So I checked other reviews on Tesco Sainsbury’s and Asda and they all moan on there as well, maybe we rather moan about the bad things than giving good feedback when needed , so aldi well done I love shopping at your stores.”

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Posted 6 years ago

“The goods ordered were supplied at the best price and delivered on time!”

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Posted 6 years ago

“Great products, fair prices and wonderful service”

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Posted 6 years ago

“I'm very happy to make a shopping in this shop because is so many products with very good quality and friendly service. Every week I coming back with smile on my face to get some stuff”

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Posted 6 years ago

“As well as my day to day essentials, I buy all my power tools from Aldi, I don't know how they do it but the tools are such brilliant value for the DIYer, and their "no quibble" guarantee can't be matched, out of the many tools I've purchased from them recently I had a sander go faulty after a couple of months of use, it was replaced at the store with no fuss, great customer service. The rest of the tools are all still going strong!!”

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Posted 6 years ago

“Good quality and value for money.”

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Posted 6 years ago

“Consistent value for money”

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Posted 6 years ago

“Good selection and prices”

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Posted 6 years ago

“Food good with good out of dates .good quality jenni”

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Posted 6 years ago

Aldi is rated 2.5 based on 1,338 reviews