“I have had nothing but the very best service from your staff at the Hemel Hempstead store and I feel I need to tell someone.
On every visit, your staff are polite, helpful, courteous and above all, friendly.
And the food is excellent, I fell on hard times 2 years ago and if it wasn’t for Aldi, I really don’t know how we as a family would have survived.
Thank you for all your hard work in making every visit a lovely experience, well done Aldi Hemel Hempstead, if only other providers followed your work ethic!”
“Brilliant Aldi store in Rothwell, ls26. It’s got great products and is always well stocked and super clean. The staff are really helpful and pleasant every time. Absolutely love this new store thanks Aldi.”
“Recently received slightly damaged items. Customer services couldn't have been more helpful. Received phone call to discuss problem and was very happy with outcome.”
“So I shopped in Tesco most of my adult life and a trip to my parents home in Dorset made me change to aldi the aldi near me is coulsdon and its fab I cannot tell you how amazing the baby stuff is the sensitive baby wipes are so thick and soft I use less of them then the tesco ones and the nappys they are such excellent quality they fit perfectly and never leak they are super soft as well then the baby food and snack range excellent my boy loves the carrot puffs the most I found that Tescos fresh stuff would go off writhing two days but aldi fruit and veg last at least 5 days perfect for my little boy the special buys again are fab always something useful I bought a lovley grey rug a few months back it's lush and thick and Hoover's really well too.
All in all the quality is fab and the staff at coulsdon branch are lovley always friendly and smiling.....I get that they have a time that they need to stick to butni never find it rushed or rude all in all perfect customer service .....and ladies....... i was sick and tierd of paying a fortune out for razors so the other day I choose the aldi own despicable razors now I used to spend 11 for only 3 razors but these razors from aldi perfect 1.39 for 4 and there awsome really clean shave close and leave my legs feeling super soft I litterally must sound like an advert but seriously they are so worth it absolute Bargin”
“A mum came in from pouring rain
Her shopping trolly soggy.
She had to make her money spread.
Her mood was low and groggy.
The trolley rolled from aisle to aisle.
The items they were many.
By checkout time, her smile sublime.
She'd saved a pretty penny.
Her Aldi store had cheered her up.
The savings ultra snappy
For date night wine and healthy food
And Baby's comfy nappy.”
“Great service at Aldi Whitstable lovely manager Courtney who i have known since his first day on till always happy ,friendly,and very polite good customer service. Credit to this store. Well done Whitstable.l”
“You cant better aldi for great quality and price can't stand the moaners, go back to tesco and the other over priced stores, super market snobbery, thats all it is, let them pay the price inflated prices elswhere j”
“Great shopping trip today at my Spennymoor branch with a lovely cashier called Anita to help me. Nice friendly store with loads of willing staff...brilliant, thank you.”
“Excellent value for money and you can purchase online, unlike Lidl! The delivery is free over £20 spent and is always prompt. Food is good value and usually excellent quality. Wish there was a branch closer to me and I would be using it a great deal more.”
“I am now an Aldi convert from tesco the goods on offer are superb the freshness of the produce is astounding, nicely set out store with easily accesible shelving lots to choose from very quick till exit would i go back to tesco........no way.
Couple of things aldi could do......a self checkout or maybe a quick till exit for people with hand baskets as sometimes you get behind a few people with carts full.
Shame aldi dont do petrol as they could clean up.”
“I live in the LE3 district and have easy access to several Aldi stores but my favourite Aldi is the Leicester Aldi Woodgate.
It's a clean and safe store with everything I needed for my weekly shop
The store is well organised with good visual display of stocks and within easy reach.
The shelves are always well replenished with fresh quality produce.
The staff are so hard working - Lax, Leanne, Reuben, Carole, Donna and several other staff whom I am sorry to say I do not know their names.
The staff are extremely helpful and friendly and their action and behaviour has made a great deal of difference to the store. Their excellent approach to customer, excellent communication skills as well as their problem solving skills have an excellent positive impact on customers needing some assistance.
The store manager should also be credited for the good selection of quality-mix of staff who have definitely make my shopping at Leicester Woodgate Aldi MY FAVOURITE ALDI!
Well done”
“Just want to say how amazing Aldi were today I bought an Intex 10 foot paddling pool which had various holes in the inflatable part of it... I phoned up to complain and spoke to a lovely lady named Kelly who said they are going to refund me the money for the pool and the money for delivery and as a gesture of good will have given me a voucher for £15 to use online.... they also said I can keep the pool that we already have!! Amazing service and refreshing that I didn’t have to do battle with them to get a refund or exchange!!”
“Birmingham Edgbaston staff are courteous and always willing to help. Polite staff and super friendly. Went to buy blueberries for following day's breakfast and ended up buying so, much more - this was at 9.50pm - the staff were so caring and even offered me an old used freezer bag when I insisted I could get to my car where my bags were with the arm fulls of shopping. Always great service and lovely produce. Thanks Mo and the team - all excellent cust.service providers !”
“Hi,
I would like just like to say that the two ladies who helped me on the telephone regarding a product, were very helpful (Lynne and Alex)
Thank you very much to you both for your polite, courteous and helpful service. First class customer service. 👏👏
Viv”
“Before I start this I would like to say I have bought lots of Aldi products ,and never had a problem .un fortunately I have had a couple of problems recently ,Aldi could not have been more helpful ,on both occasions I was offered a replacement or a refund ,with no hassle at all.Thank you Aldi .”
