“Birmingham Edgbaston staff are courteous and always willing to help. Polite staff and super friendly. Went to buy blueberries for following day's breakfast and ended up buying so, much more - this was at 9.50pm - the staff were so caring and even offered me an old used freezer bag when I insisted I could get to my car where my bags were with the arm fulls of shopping. Always great service and lovely produce. Thanks Mo and the team - all excellent cust.service providers !”
“Hi,
I would like just like to say that the two ladies who helped me on the telephone regarding a product, were very helpful (Lynne and Alex)
Thank you very much to you both for your polite, courteous and helpful service. First class customer service. đź‘Źđź‘Ź
Viv”
“Before I start this I would like to say I have bought lots of Aldi products ,and never had a problem .un fortunately I have had a couple of problems recently ,Aldi could not have been more helpful ,on both occasions I was offered a replacement or a refund ,with no hassle at all.Thank you Aldi .”
“This summer money has been a bit tight as I have been off work following an accident. So instead of buying plants at garden centre I have bought them at Aldi. Not only have they proved much, much cheaper, but they look absolutely glorious. Well done Aldi! Thank you!”
“I had an issue with a tent that I had ordered. I ordered a week before I was due to go away and after a week had not received my tent. I contacted Aldi and spoke with Peter, who was amazing! Sorted me out another tent on a next day!
Really, really pleased!!
Jordan”
“Chris the store manager at Clifton moor york. Was very helpful when I was doing my weekly shop. Asked him if they had fizzy water.he went into the back and brought it to me, then found me a box of diet coke that wasn't on the shelf.Even to the extent of finding me in store to tell me they had just fill the shelf with what I asked him for 5 MINUTES EARLIER.(Double cream) Thankyou Chris you are a great asset to the store.”
“I would like to thank Aldi very much . I perchesed a product last summer ,unfortunately I had a problem with it .The product had a three year garentee ,but I did not have the recite . I phoned and explained the situation , they gave me a full refund .What an excellent firm ,can’t praise them enough.”
“Epping Forest retail Park: amazing staff and excellent customer service. Waitrose could learn something from Aldi's Customer appreciation and service. 5 star service at this store. Especially helpful also to disabled customers.”
“Aldi Bentley bridge Wednesfeild
Great service from one young lady assistant after returning a faulty peacock bird bath she went out her way to help and find a replacement very pleased .”
“Best leg of lamb ever. Truly made our Easter, thank you. Purchased frozen at Aldi in Alfreton on 17th April along with mauris Piper potatoes, parsnips, carrots and broccoli, all of which were also superb, but the lamb was perfection.”
“Brilliant service today. Had an item double scanned (value ÂŁ14+) few days ago. Did not have receipt with me but, no quibble, they refunded it! Thank you!”
