“Fantastic customer service from members of staff in the Borehamwood store. My Mother in law who is 83 went to the store for the first time when she went to pay she didn’t have her bag to pay, she believed that her bag had been taken from her. She was understandably very upset. My Husband and I arrived to find a very tearful Mum. Staff had looked at the ctv footage and saw she had arrived to the store without her bag. I found it in her car. In the mean time the staff wouldn’t accept any payment for the food she had bought and gave her flowers. In this time of madness it is good to know that there are kind and helpful people who look after our parents when we are not about. Thank you 😊”
“Just braved it to ALDI people spaced out 10 apart outside the store. Only 80 people in at a time. Counted in and out. Guess what. There is food and drink and bog rolls. No pushing and shoving bags of room a slow pace and an enjoyable experience no contact with people I was wearing gloves and paid by card.
Kudos to them. Organised people.”
“I have to congratulate your staff at the stores (3 that I have visited this week) for the amount of stocked shelves there are. In these difficult times the staff are doing over and above for the public. Other stores however do not come anywhere near. The staff were stacking shelves as quick as they could, the till staff were cheery and super fast. Well done!”
“Tash from Southport branch was a lovely polite and very helpful young lady ,she went above and beyond .
I can’t thank her enough if I could give her higher stars I would
Thank you so much Tash it means a lot”
“Today I visited my local store and I just want to say what a lovely helpful lad Tash was on till 5 she went above
And beyond expectations so helpful and polite nothing was too much for the lovey lady
Than you Tash xxx
So much appreciated , your service
Was much more than a 5 star”
“I've just shopped at Aldi in New Oscott, Sutton Coldfield. Bearing in mind the current situation we all find ourselves in, I was so impressed by the shoppers at this particular ALDI. With reference to the "Loo Roll" crisis Aldi had a delivery and everyone walked out of there with only 2 packs each. Nobody went to take more or fill there trolleys. That meant there was enough for everyone who needed this morning. Thank you shoppers and Aldi, New Oscott”
“ALDI is a far better store to shop than their rivals Lidl. In price, quality
and overall customer satisfaction. I would say simply the best shopping
around.”
“Kirkby in Ashfield Aldi store is the best supermarket I've ever shopped at.
The staff always greet you with a smile and no matter how busy they are their always willing to help you.. even if you're a grumpy customer..
All my Aldi shopping experiences at Kirkby in Ashfield store have been happy ones... so much so.. that I don't shop anywhere else now.
Thank you Aldi staff..
Big love.”
“I always look forward to visiting my local Kirkby in Ashfield Aldi store because all of the staff are always so very friendly.. happy and helpful even when faced with grumpy customers..
I don't shop anywhere else now... Thank you Aldi staff for making all my shopping experiences happy ones.
Big love.”
“Regular shopper at Aldi ....find the store we use to be clean ...well stocked... convenient opening hours for us....staff - helpful & friendly.... grocery prices cannot be beaten & quality is second to none....we purchase lots of aldi's "special buys" they are just brilliant value ....it's our one stop shop!”
“Shop s too far away so made my purchase online for first time from Aldi (I do shop online from many other stores)
Ordered Kirkton House metal bathroom caddy, Lacura primer and eyeshadow palette and Palmer's cocoa butter lotion on 16th Dec.
Email received 18th said it was in warehouse waiting for collection by Hermes.
24th Dec still waiting for Hermes to collect it.
Rang Aldi who refunded right away and promised delivery on 27th if I wanted to re-order.
I did re-order and box arrived mid afternoon of 27th.
Seal on box 2/3 slit open? but contents intact and I am very pleased with the quality and prices.
Left feedback re Hermes on Trustpilot as they forged my signature (not the first time either) when no signature was needed as I had designated safe place.
Hermes chat is non-existant as it's a bot which gives out limited answers.
My usual online clothes and homeware shopping is delivered by Yodel 👍who are 5⭐ in my area of S.E.Surrey.”
“The stores are very good. Staff are very knowledgeable
Unfortunately for me it's the pre ordering system that lets them down.
It is normally dispatched 5 days after it's been in the store.”
“Daniel at Wolverhampton Aldi was very helpful in helping me locate a Christmas tree. He rang two other local stores, considering I had already driven to three different stores in Wolverhampton and had no luck. Very appreciative of his excellent customer service.”
“had two of your turkey crowns this weekend as had a family christmas early just got to say would fully reccomend moist beautiful for carving and plenty of servings as stated will definetly be buying again and also a very good price served us perfectly thank you aldi”
