Aldi Reviews

Name: Aldi
Rating: 2.53

2.5 Rating 1,280 Reviews

36 %

of reviewers recommend Aldi

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Metrics

2.5

Based on 1,280 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous

Aldi 5 star review on 13th November 2022

Robyn From Hoppers Crossing Victoria

Aldi 1 star review on 15th September 2022

Darren F

FelHil

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered garden planters from Aldi ...did not wish to shop in store as I usually would do due to situation at present....my planters were delivered free & in good time ....will definitely use this way of buying from Aldi again”

Helpful Report

Posted 4 years ago

“I spoke to a lovely girl called Andrea. I queried the price of a planter. I had it wrong but she was do pleasant and did not make me feel like an idiot. Very professional and personable.”

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Posted 4 years ago

“Received my rattan garden furniture today.. was a bit fiddly to put together definitely needs two people.. Looks lovely, comfortable and worth the money..”

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Posted 4 years ago

“We purchased the national geographic telescope before the lockdown. We have had time now during the lockdown to star gaze. A really fantastic telescope. Unbelievable price!! We saw the moon craters and venus tonight. Thank You”

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Posted 4 years ago

“Excellent service, good products at a very competitive price”

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Posted 4 years ago

“Brilliant effort by all staff in difficult times !”

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Posted 4 years ago

“Aldi your the most stocked up store during in this coronavirus crisis well done rate 5* love these stores”

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Posted 4 years ago

“Fantastic customer service from members of staff in the Borehamwood store. My Mother in law who is 83 went to the store for the first time when she went to pay she didn’t have her bag to pay, she believed that her bag had been taken from her. She was understandably very upset. My Husband and I arrived to find a very tearful Mum. Staff had looked at the ctv footage and saw she had arrived to the store without her bag. I found it in her car. In the mean time the staff wouldn’t accept any payment for the food she had bought and gave her flowers. In this time of madness it is good to know that there are kind and helpful people who look after our parents when we are not about. Thank you 😊”

Helpful Report

Posted 4 years ago

“Just braved it to ALDI people spaced out 10 apart outside the store. Only 80 people in at a time. Counted in and out. Guess what. There is food and drink and bog rolls. No pushing and shoving bags of room a slow pace and an enjoyable experience no contact with people I was wearing gloves and paid by card. Kudos to them. Organised people.”

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Posted 4 years ago

“I have to congratulate your staff at the stores (3 that I have visited this week) for the amount of stocked shelves there are. In these difficult times the staff are doing over and above for the public. Other stores however do not come anywhere near. The staff were stacking shelves as quick as they could, the till staff were cheery and super fast. Well done!”

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Posted 4 years ago

“Tash from Southport branch was a lovely polite and very helpful young lady ,she went above and beyond . I can’t thank her enough if I could give her higher stars I would Thank you so much Tash it means a lot”

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Posted 4 years ago

“Today I visited my local store and I just want to say what a lovely helpful lad Tash was on till 5 she went above And beyond expectations so helpful and polite nothing was too much for the lovey lady Than you Tash xxx So much appreciated , your service Was much more than a 5 star”

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Posted 4 years ago

“I've just shopped at Aldi in New Oscott, Sutton Coldfield. Bearing in mind the current situation we all find ourselves in, I was so impressed by the shoppers at this particular ALDI. With reference to the "Loo Roll" crisis Aldi had a delivery and everyone walked out of there with only 2 packs each. Nobody went to take more or fill there trolleys. That meant there was enough for everyone who needed this morning. Thank you shoppers and Aldi, New Oscott”

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Posted 4 years ago

“ALDI is a far better store to shop than their rivals Lidl. In price, quality and overall customer satisfaction. I would say simply the best shopping around.”

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Posted 4 years ago

“I like there products”

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Posted 4 years ago

“Kirkby in Ashfield Aldi store is the best supermarket I've ever shopped at. The staff always greet you with a smile and no matter how busy they are their always willing to help you.. even if you're a grumpy customer.. All my Aldi shopping experiences at Kirkby in Ashfield store have been happy ones... so much so.. that I don't shop anywhere else now. Thank you Aldi staff.. Big love.”

Helpful Report

Posted 4 years ago

“I always look forward to visiting my local Kirkby in Ashfield Aldi store because all of the staff are always so very friendly.. happy and helpful even when faced with grumpy customers.. I don't shop anywhere else now... Thank you Aldi staff for making all my shopping experiences happy ones. Big love.”

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Posted 4 years ago

“Regular shopper at Aldi ....find the store we use to be clean ...well stocked... convenient opening hours for us....staff - helpful & friendly.... grocery prices cannot be beaten & quality is second to none....we purchase lots of aldi's "special buys" they are just brilliant value ....it's our one stop shop!”

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Posted 4 years ago

“Excellent products”

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Posted 4 years ago

“Excellent products”

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Posted 4 years ago

Aldi is rated 2.5 based on 1,280 reviews