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ALEKO Reviews

3.9 Rating 3,319 Reviews

95 %

of reviewers recommend ALEKO

Company Reviews

Product Reviews

3.9

Based on 3,319 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

ali.marks@alekoproducts.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

ALEKO 5 star review on 28th April 2024

Guillermo De La Garza

ALEKO 5 star review on 28th April 2024

ALEKO 5 star review on 28th April 2024

ALEKO 5 star review on 26th February 2024

ALEKO 5 star review on 22nd October 2023

KFS Paula Kulhanek

ALEKO 5 star review on 22nd October 2023

KFS Paula Kulhanek

ALEKO 5 star review on 22nd September 2023

166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The instructions and illustrations were terrible. The main square tubing support should have thicker walls, it collapses too easily.”

“We bought an awning and ceiling brackets. Directions could have been clearer.”

“Quality products, but customer service is lacking a bit. Low stock and long call wait times.”

“Purchased four SLD042 solar lights and while I haven't had them long, so far they have met my expectations. If they prove to be robust enough to handle the marine environment, I anticipate purchasing additional units. The online ordering process was simple and shipping was expedient. Thanks ALEKO!”

“My project is complete and working fine. Delivery fast and packed well. As inexperienced self installer, I had to study directions. High quality product at very competitive price. Will tell others about my beautiful recreational vehicle awning. Some attachment hardware was changed by me at my choice. Experienced helpfull install friends are happy too.”

“Curtious and friendly sales reps”

“Very nice awning. Instruction, however need work. The diagrams and instructions were pretty poor. I still haven't set up the limit on the power drive as there are several different instruction that are not very clear.”

“Products are very good as advertised”

“I say it’s good because I received the boat small a small gauge and few spot that is not glued right!”

“Very good customer service. Thanks Aleko”

“It was easy to find the replacement part that I was looking for.”

“so far they are easy to deal with. there are times that it is hard to make them understand my problems but they do lisen.”

“I recently purchased the Bitumen Sauna Roof Shingle Set for 95 x 71 Inch Barrel Sauna. I have a barrel sauna that's the same dimensions from a different company whose roof kit is not nearly as nice. Unfortunately there was a bit of confusion over what came with my order, it's just the shingles not the fasteners or wood frame from the image, or even a set of installation instructions, but even so while I'm a bit disappointed I'm not upset about that. The shingles look terrific and are relatively easy to install (for a non-roofer). If you also purchase these shingles I highly recommend the #9 x 1" self-sealing metal roofing & siding wood screws with EPDM rubber seal from Weather Tech Fasteners. They make a red version and a black version, either of which color matches nicely with these shingles and the wide head/short thread is perfect for the cedar sauna. Too bad Aleko doesn't include those with the shingles (hint, hint). Overall I'm still very happy with this purchase.”

“The product is just what I needed and expected. My only issue is with the strength of the corner grommets...the corners at least could be better reinforced. Otherwise, the privacy screen is great.”

“Very good product”

“Customer service has been great. Ask for Sadie.”

“for its practicality in the products and the good price”

“Great values”

“Problem is in your poor instruction manual. Please prepare YouTube video how to install. This will save at least 4 hours. Your manual is very poor. Parts are not identified.”

“Good quality”

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ALEKO is rated 3.9 based on 3,319 reviews