ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.87

3.9 Rating 3,317 Reviews

95 %

of reviewers recommend ALEKO

3.9

Based on 3,317 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

ali.marks@alekoproducts.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

Guillermo De La Garza

166

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you For Great costumes service 👍👍👍”

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“Rudolf S was great in getting the needed info from me to replace broken parts under warranty for my recent purchase of a motorized awning. Rudolf S deserves a raise for the excellent job he did in solving my issues.”

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“Rudolf S. Was so helpful and got right on my request and responded same day! Thank you for great customer service.”

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“Rudolf S was very professional, knowledgeable, and polite. HE DESERVE A PAY RAISE”

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“Instant reply to my problem. And the awning has worked great.”

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“Nadia gave me great service this morning. She seemed very sincere during our conversation. She understood the hardship I was under with the broken parts.”

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“Viktor was amazing as he knew exactly how to help me with my technical problem…I went thru months of people not knowing what to do to fix my problem but it took viktor about 5 minutes to lead me thru the solution. I am a 70 yr old woman and he could lead me thru the process…I so appreciate his knowledge and skill!! Alexo should use him as model for technical help!”

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“I had some problems with a delivery, but their customer service made it right! I would recommend!”

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“I work with Home Depot - Alex O. has provided excellent customer service to me and my clients since day one. I recently needed assistance with expediting an order for arrival by 6/2, and Alex definitely ensured we got it done! Prior to me needing a replacement, Rudy, with tech support, had several calls to with my client and co-worker to help them with the installation. All-in-all, I'm very satisfied and will continue to source their products for my clients.”

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“so far I'm pleased with company and products. no problems. I am wanting a wireless wind sensor for my awning and so far it is on endless backorder.”

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“Once I finally was able to get a tech that could help me, Rudolf S., it was very easy to fix my gate. Rudolf was so kind and patient with walking me through the steps to fix my gate and get it back working. Incredible tech!”

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“Answered my question very professionally.”

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“They are very helpful in repair and parts and to install. I would recommend this awing it works as it should and is well built and the company employees are very kind and helpful. And it looks great.”

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“I ordered a Bimini top for my inflatable boat, and it had a little problem with it so I wrote the company and they sent me out a brand new one. Great service thanks for helping...”

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“Very relaxing”

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“Customer service is great. Got a replacement part fullifed in one call. Thank you”