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ALEKO Reviews

3.9 Rating 3,317 Reviews
95 %
of reviewers recommend ALEKO
Company Reviews Product Reviews
11,060
 Metrics Info
3.9
Based on 3,317 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read ALEKO Reviews

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

ali.marks@alekoproducts.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Tim Allen
Verified Reviewer
“We purchased a 16'x10' Aleko awning and love it! After 2 years it still looks amazing and holds up well in the elements. The shade it produces makes our deck much more liveable. We are so pleased with our purchase! Highly recommend!!”
Helpful Report
Authority Fleet / Tri State RV Dave Lipsky
Unverified Reviewer
“Rudy is a gentleman! he went over and above for our company. Rudy is extremely valuable to other corporations!! Nevertheless, to ALEKO. Rudy is definitely a future CEO...... Thank You!!”
Helpful Report
Roni Ramos
Verified Reviewer
“Awesome customer service. Replacement order got in fast!”
Helpful Report
Roger Lynch
Verified Reviewer
“I saw an add on Craigslist for a returned set of driveway gates that stated "if this add is still listed the item is still available. After arriving to the Jacksonville Fl. location I was told the item "driveway gates" had been sold weeks earlier! An employee named Alex was very helpful and stated it was a company error but he would call me if another similar item became available. I was skeptical but left the location hopeful. Soon later Andy called me (twice since I missed the first call) and told me another like set was available. I immediately went to the Jacksonville location and met with Andy. Andy guided me through the purchase procedure and personally loaded the gates on my trailer! What a great company that made an error and went above and beyond the call of duty to fix an accidental error! After I finish install I will attempt to add pics. Thanks again to Aleko and the great rep Andy!!!”
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Anonymous
Unverified Reviewer
“Excellent service”
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Edward Ford
Verified Buyer
“Everything went well, yawning was easy to install”
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Anonymous
Unverified Reviewer
“Part was on backorder and order cancellation was no problem.”
Helpful Report
Wendi
Verified Reviewer
“What's not to be a 5? Great products, pricing, excellent customer service!”
Helpful Report
Sue Willis
Verified Buyer
“I attached this to a chain link fence to give more privacy. Works great!”
Helpful Report
Duane Parkey
Verified Buyer
“Gate is awesome 👌”
ALEKO 5 star review on 1st December 2022
Helpful Report
Hello Duane, Thank you for your review. The gate looks gorgeous on your property! Please contact us if you have any questions or would like to add one of our gate openers to your lovely gate! Thank you!
J DeMasters
Verified Reviewer
“AR950 opener. Great product. Outstanding customer and technical service. They stand behind their product 100%. Thank you Maria”
Helpful Report
Joe Manzioni
Verified Buyer
“very nice construction”
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Anonymous
Verified Buyer
“Their roll up shades are perfect!”
Helpful Report
Tim Smith
Unverified Reviewer
“Excellent customer service. Rudolf was fantastic and stepped me through the process with complete professionalism.”
Helpful Report
Debra Davidson
Verified Buyer
“Sorry. Just waiting to hear back from Vita about what can be done about receiving a bowed roof panel.”
ALEKO 5 star review on 26th October 2022
Helpful Report
Desmond Wellsmore
Verified Buyer
“I am most impressed, with the gates. the quality of manufacture, and the speed of delivery. They arrived faster than I had expected. I will be purchasing additional pieces Ie fence sections as money become available. I have already referred your company to my friends. Many thanks Des Wellsmore”
Helpful Report
Anonymous
Verified Buyer
“My wife and I found the frame extremely easy to snap together in about 30-45 min with only one connection that didn't line up and will need to be screwed together. We haven't started putting on the wire yet and are not looking forward to it but plan to use extended wire ties used to tie rebar instead of the small plastic zip ties. It will need a few custom adjustments but overall very pleased with the value. This is not to be confused with a dog kennel as a large dog could damage this trying to get out.”
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Daniel From Pennsylvania
Verified Reviewer
“Had a problem with a valve on my Dinghy. Aleko Warranty support was super helpful and prompt in providing support. I will definitely buy from Aleko again.”
Helpful Report
Mike Rivenes
Verified Buyer
“Very good, would shop there in the future, and recomend to others.”
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Anonymous
Unverified Reviewer
“Fast customer service”
Helpful Report
ALEKO is rated 3.9 based on 3,317 reviews
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