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ALL 4 KIDS Reviews

4.3 Rating 687 Reviews

81 %

of reviewers recommend ALL 4 KIDS

Company Reviews

Product Reviews

4.3

Based on 687 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About ALL 4 KIDS:

"All 4 Kids" is a leading professional for baby, kids and even mums. We are based in Melbourne, however, we send all the item all around the Australia or around the world.

We are proudly Australia Owned and run home business since 2000, we deliver a wide range of quality product from nursury furniture, prams to baby clothes and manchester with an affordable price. We are warehouse seller importing product, to make sure there is no middle man from us and our customer.

All 4 Kids welcome you visit our warehouse and display @ 6B Merri Concourse, Campbellfield, VIC 3061

Visit Website

Phone:

0393575981

Email:

sales@all4kidsonline.com.au

Location:

6B Merri Concourse, Campbellfield, Vic
Campbellfield
3061

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ALL 4 KIDS 5 star review on 28th February 2024

ALL 4 KIDS 5 star review on 10th October 2023

ALL 4 KIDS 5 star review on 9th October 2023

Carolyn Greenhalgh

ALL 4 KIDS 5 star review on 22nd September 2023

ALL 4 KIDS 5 star review on 26th August 2023

ALL 4 KIDS 5 star review on 22nd August 2023

ALL 4 KIDS 5 star review on 22nd August 2023

42

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is fine! But paid for courier delivery and they sent it express post via Auspost and it took over 2 weeks to arrive.”

Posted 1 year ago

“I ordered 4 items. It took a month to receive my full order. Missed my daughters birthday”

Posted 2 years ago

“Terrible company. Ordered in November still waiting for my order. Advertised that they had stock & this was untrue. Incorrect email recieced saying order was dispatched but it still hasn’t arrived at the company. Very poor communication from admin & they don’t answer their phone. Very unhappy customer.”

Posted 2 years ago

“We purchased a floor rug for my sons first bedroom. While it is very soft to feel the images are pathetic! Nothing like they are depicted in the advertisement.”

Posted 2 years ago

Hi there, thanks for your feedback and we're sorry to know you're not happy with the item. Feel free to get in touch with us directly so we can help you to address the issue.

Posted 2 years ago

“I ordered a hat and got the wrong colour and I sent an email to let you know and to see if I could get the one I ordered but never heard anything back. I was a little unhappy with the service”

Posted 2 years ago

“Terrible chair for kids. It keeps falling apart.”

Posted 2 years ago

Hi there, thank you for your comment and we apologize for what happened. Please email us directly at inquiry@all4kidsonline.com.au and we'll be happy to help you with this matter. Delete

Posted 2 years ago

“Received a faulty item and no one will reply to my email. It is Against Australian law not to replace a faulty item. I will never purchase from All 4 Kids again! I have never had to leave negative feedback before.”

Posted 2 years ago

“I haven’t received my order I have been calling unsuccessfully…”

Posted 2 years ago

“It’s been 4 weeks and no tracking number or confirmation of delivery or delay.”

Posted 2 years ago

“Still haven’t received our order that was for our granddaughters birthday”

Posted 2 years ago

Hi there, we're so sorry to know you haven't received the order till now. There are a lot of delays happening right now with the couriers. We checked the status of your parcel and it's showing the ET is from 20th to 25th October. Please feel free to get in touch anytime directly to us and will be happy to assist you. Thank you!

Posted 2 years ago

“The delivery is fast enough but lacking of parts, no manual documents and no power supply. Have emailed the sales team but no response. I'm not happy”

Posted 2 years ago

Hi there, I'm so sorry for the missing parts and documents. We didn't receive an email from you that's why we are not aware of the issue. We will contact you shortly so we can help you to resolve this matter. Thank you so much for your feedback.

Posted 2 years ago

“Requesting a review for items not yet received”

Posted 2 years ago

Hi there, we are sincerely sorry to know you haven't received your order. We made a lodge with the courier to investigate this and deliver it to you asap. We check the parcel and it's showing there's a delay with the courier. Please feel free to get in touch with us directly for any assistance. Thank you for your feedback.

Posted 2 years ago

“Sell products they don't have in stock then try and sell you something else. Poor form!”

Posted 2 years ago

Hi there, we sincerely apologize for that. Due to the situation, we encountered some circumstances. We're trying our best to be more updated as soon as possible. We highly appreciate your feedback. Thank you so much.

Posted 2 years ago

“Never received order. I had to contact them after a month to follow it up. Got no apology at all, was just given 2 options: refund or chose a different item (what I had ordered was no longer in stock) and the parcel was 'missing'. Shocking customer service.”

Posted 3 years ago

Hi Natalie, we're so sorry for the delay. We will look into this and take immediate action for this matter and will update you. We sincerely apologize for the inconvenience that this has brought you. We appreciate your feedback and we will make sure to provide a better service. Thank you!

Posted 3 years ago

“We purchased a green buggy for our kids for Christmas, it worked for 2 weeks. Then stopped charging, we purchased a new charger as we thought it may have been faulty, turns out the vehicle battery is at fault. The all 4 kids won’t help resolve the issue, cover any costs or reply to any emails or phone calls in a timely matter. Very disappointing, all we want is for the vehicle to be working for our 2 little kids to enjoy.”

Posted 3 years ago

Hi, we are very sorry you feel disappointed, you can email us anytime if the item is faulty and we will help you to replace the faulty parts. We apologize for the inconvenience.

Posted 3 years ago

“Ordered a Beaba Up and Down Bouncer - Pink on the 1st March. On the 5th March, received an email to let me know the item I ordered is not available, offered me another colour. I accepted the change of colour (out of good faith). No news for 10 days I emailed their customer service on the 15th March requesting a refund and have been fighting for it ever since. They keep telling me that my order has shipped (which is a lie) and the tracking number sent has been pending for days. I have requested a refund 5x times by now... and still nothing. I have now reported to ACCC. STAY AWAY - SCAM COMPANY”

Posted 3 years ago

Hi there, we are sorry you feel that way and we understand it. We appreciate your opinion thank you. We just want to clarify that we don't have access to the courier system to give our customer a specific reason why it's still not showing any details on their website. As of the moment some of the courier experiencing a delay due to the current situation. If you still haven't got your refund please feel free to email us to take any action on it. Thank you

Posted 3 years ago

“Don't fit don't waste your money”

Posted 3 years ago

“Unfortunately I never received my order. I was originally advised it was on backorder which was completely fine. However it’s ETA was November and it’s now February and I still have not received anything. I’ve sent two emails so far trying to gain clarification of what’s going on and have had no response.”

Posted 3 years ago

Hi Jasmin, We're so sorry about the delay. We're checking on it and will get back to you ASAP, we'll contact you through email. We sincerely apologize for all the inconvenience.

Posted 3 years ago

“Hello the bookcase wasn’t delivered and I am still waiting for a response.”

Posted 3 years ago

Hi there, please send your order number to inquiry@all4kidsonline.com.au, our team number will be more than happy to help you sort it out. Thank you very much

Posted 3 years ago

“Poor communication order was delayed multiple times nobody ever contacted me about it when order finally arrived over a month late it was damaged. Could never get through via phone so had to contact them through email the replies took days and weren't very helpful ended up having to go through PayPal to resolve the issue”

Posted 3 years ago

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ALL 4 KIDS is rated 4.3 based on 687 reviews