Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,454 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Selection is wonderful. Quality and value are tops. I thought being a wedding registry that the gifts would be sent directly to the couple , but it came to my home so it necessitated sending on.”

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Posted 8 years ago

“Easy to find things, easy to order, quick and safe with your money! I order almost everything off here!”

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Posted 8 years ago

“Fast delivery.”

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Posted 8 years ago

“Amazon have everything... Always rely on them for any purchase. Fast, safe and reliable. Any problems they sort you out with no problem... never trust anyone else's online these days. Always my first choice.”

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Posted 8 years ago

“In have been a amazon customer for several years, i'm also a prime customer. Amazon is just so good, I can find what I'm looking for easily, its a good price and you get next day delivery and same day!!”

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Posted 8 years ago

“They deliver fast, most of the times, and if there's an issue customer service is always more than willing to smooth things out and help you end with a positive experience.”

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Posted 8 years ago

“I've been a loyal customer since 2002 and I have used Amazon UK, France, Germany, USA and Italy and I have never been disappointed, on the rare occasion I have encountered a problem they have always been courteous and swift in their dealings with me and I have never lost a penny shopping with them, whatever failings they may have it certainly isn't customer satisfaction and I look forward to many more years happy shopping with them.”

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Posted 8 years ago

“Fabulous service and selection, with Prime it is a winner!”

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Posted 8 years ago

“Prices are better than i can find locally”

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Posted 8 years ago

“With Amazon Prime Membership, products are fulfilled quickly and arrive in a short time.”

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Posted 8 years ago

“Amazon is good, to find everything is esay”

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Posted 8 years ago

“Wide range of goods. Lots of item on Prime with free delivery for members. Fast service, easy to use website.”

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Posted 8 years ago

“Brilliant service as always!”

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Posted 8 years ago

“perfect shopping with good prices.”

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Posted 8 years ago

“I am a British citizen living in Spain so I normally purchase from Amazon in Spain. Even with my limited Spanish I found it a good site to navigate and straightforward for making purchases. The items arrive promptly. I will continue to purchase from Amazon in the future.”

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Posted 8 years ago

“Had gift needed at right price”

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Posted 8 years ago

“Very happy very easy web site to use and easy payment system. Fast delivery service too :)”

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Posted 8 years ago

“Amazon prime is amazing..... Fast, efficient and at a competitive price”

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Posted 8 years ago

“They always do... i use them in Spain and UK - and always get what i need on-time”

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Posted 8 years ago

“Huge range of products at generally good prices with good delivery service via Prime. Yes, you pay extra, but its worth it. They deal with any issues promptly (e.g. replacement of damaged / undelivered item). Brilliant way of shopping online.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,454 reviews