Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,454 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always have lots in stock and sometimes used items or warehouse deals which are significantly cheaper!”

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Posted 8 years ago

“Ordered a new headtorch that I've been wanting for a while. However the price in a store was high and then a got it off amazon for £30 cheaper, and I couldn't believe how fast it came aswell. Great experience.”

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Posted 8 years ago

“unmatchable service!”

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Posted 8 years ago

“quick prompt service”

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Posted 8 years ago

“6 Books for my grandaughter Excellent used condition, great price and fast free delivery”

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Posted 8 years ago

“so easy to use. bit like ecommerce "Google" . pricing generally good . amazon prime is the real winner though”

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Posted 8 years ago

“Always great service when you are a prime member.”

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Posted 8 years ago

“I always find everything I need. I love the prime delivery so I can always rely on them to deliver what I need when I need it.”

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Posted 8 years ago

“Great price, always have stock (unlike many other stores), fast trouble free delivery. But, best of all - when I had a minor problem with an order this week, it was rectified IMMEDIATELY after my email to them. Cant ask for more - I'm a fan!”

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Posted 8 years ago

“Got great deals with price and fast delivery”

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Posted 8 years ago

“Excellent - the service is second to none. Buy with real trust - always supported if any issues. I would buy items that are more expensive on Amazon just for this reason!! Recommend to anyone.”

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Posted 8 years ago

“I love Amazon. It's very easy to use, you find everything you are looking for and they have great delivery options.”

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Posted 8 years ago

“Very easy to navigate fast delivery”

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Posted 8 years ago

“Once you download the app very easy to buy whatever you want and always trust their customer service”

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Posted 8 years ago

“Always delivery quickly. Returns are simple and I nearly always find what I am looking for on Amazon at a reasonable price.”

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Posted 8 years ago

“Good quality at affordable prices”

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Posted 8 years ago

“Quick delivery and fair price for quality.”

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Posted 8 years ago

“Great products and brilliant delivery service.”

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Posted 8 years ago

“Ordered a glass item that turned up broken (a Yankee candle) and after 5 minutes I had printed a return label and repackaged it up. A couple of days after sending it back a replacement arrived in its place. Amazing service, accidents happen and Amazon handled the situation perfectly.”

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Posted 8 years ago

“Easy to communicate with no hassles”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,454 reviews