Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,455 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ve ordered serrapeptase enzyme mega potency 250.000 IU via Amazon. The deliverywas very fast, packaging very good. However I had very adverse reaction after taking the enzyme for 2 weeks. Then I ve found that it can provoke gastric reflux especially at this potency. There was no warning re side effects of this magnitude. Therefore as to Amazon -very good service, as to product -not enough product information.”

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Posted 8 years ago

“Easy to navigate with great variety of products available”

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Posted 8 years ago

“Excellent super quick delivery. If ever have a problem which is rare sòon sorted. I use all the time the reviews are very helpful. I have bought many items but always buying books for my kindle”

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Posted 8 years ago

“They are always happy to help and service is first class and always on time. Have been ordering from them for years and never been any problems.”

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Posted 8 years ago

“everything I need is on amazon. I like how you can look inside books, I like how they should you what other shoppers have bought based on your purchase, it gives me more ideas. Amazon Prime is great and you get so much for what you pay for. I have listened to a few audiobooks and love that feature. I had to contact the help department recently and they were so helpful and got my problem solved quickly. A happy place to shop!”

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Posted 8 years ago

“Ordered a game on Tuesday (evening) and could pick it up Thursday morning - really fast!”

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Posted 8 years ago

“Great service, quality items are great prices. Handy reviews”

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Posted 8 years ago

“Customer service, on webchat, are so helpful. They will follow up with you and give you up to date info. My order was late, because the courier kept claiming I wasn't in when they tried to deliver but no attempt had been made. The webchat agent got in contact with the courier, told them off and got them to deliver that day. I was also offered 1 month added to my Prime membership for free, to make up for the issue. Above and beyond, every time.”

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Posted 8 years ago

“The packing is very good, and my shoes box has not been damaged”

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Posted 8 years ago

“Found what I Needed fast, the price was great and the delivery was quick.”

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Posted 8 years ago

“Very good and fast service!”

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Posted 8 years ago

“Amazon is my go to shopping app. Easy to navigate and great delivery service.”

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Posted 8 years ago

“Large choice of products”

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Posted 8 years ago

“Fast reliable service!”

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Posted 8 years ago

“My package arrived as expected at a convenient location (Amazon pick up locker in the local supermarket) Just scan your barcode or enter the code and your locker opens with your package inside.”

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Posted 8 years ago

“I am still trying to return a light fitting that has been miss sold the description does not match the description and they have offered me 30 euros as a good will gesture. I have emailed them for the third time now to ask for a full refund. This is not good enough from a amazon company I will be taking it further if it is not resolved this week.”

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Posted 8 years ago

“Yes,very happy. Site used many times. Convenience Reliability Simplitity 24 hour service.>”

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Posted 8 years ago

“amazon deliver the very vst in online shopping once you click the buy button its done no worries”

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Posted 8 years ago

“Yes,very happy. Site used many times. Convenience Reliability Simplitity 24 hour service.”

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Posted 8 years ago

“Everything you could ever need and more.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,455 reviews