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Amazon UK Reviews

4.7 Rating 13,465 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,465 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Fast delivery service and goods received in good order. Although the packaging can be a bit excessive on small items. Some small items that could be posted via letterbox are packaged in boxes three times bigger than needed.
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Posted 8 years ago
They have fair prices and are brilliant when it comes to any returns that are faulty, not right or you just don't like, never any problems. Customer service us what its all about.
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Posted 8 years ago
Quick customer service
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Posted 8 years ago
Have always received my orders in quick delivery and pleased with all purchases
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Posted 8 years ago
As there are just so convenient to use , next day delivery ..
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Posted 8 years ago
Love Amazon prime Free delivery Free TV Music And goods are fairly priced (but you do have to shop around on amazon for price compare) Good selection Sell almost everything
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Posted 8 years ago
Good quality good service
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Posted 8 years ago
Quick delivery
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Posted 8 years ago
Just the best service going
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Posted 8 years ago
Always a quick delivery they always seem to have anything I’m after
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Posted 8 years ago
Highly reliable, products ship rather earlier than later as expected. Returns and non-delivery are always handled instantly, with refunds and expedited re-shipment.
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Posted 8 years ago
good price, but too varied delivery and too many options
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Posted 8 years ago
amazon has become my go to site for most of my online shopping. whether i know exactly what i am after or just looking for ideas. it is really easy to navigate and rarely beaten for price. i have purchased so many things from them over the last few years i should really invest in shares and get some of my money. customer sevice is fantastic. had no problems with delivery and only a couple with some products (not being the right size and one poor condition). both of which were from 3rd party sellers and were resolved quickly and very easily.
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Posted 8 years ago
Loads of choice when ordering from Amazon and fast delivery
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Posted 8 years ago
I'm very happy with Amazon for delivery, never been disappointed.
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Posted 8 years ago
Quick delivery and cheapest price
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Posted 8 years ago
Good range of products to choose from and competitively priced
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Posted 8 years ago
I can always find an item Of my choosing on Amazon and with the help of Amazon prime shipping is faster.
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Posted 8 years ago
I hate shopping. Its all the rushing around, crowds.....the works. I just cant stand it. Amazon is fantastic. Most of the time they are the better price and postage is reliable. I have had 2 issues with purchases. Both times Amazon had it rectified. You cant ask for more than that. I will continue to use Amazon as the service is Great. The site is easy to use and great products.
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Posted 8 years ago
Really good service for my situation making my shopping so much easier than going out from shop to shop. Returns are really easy as well!!
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,465 reviews